Library Profile: add user stories

[arwhyte]

@moakleaf et al to add user stories.

[moakleaf]

As a librarian, I want to know whether the amount, degree, relative rank, or timing of student library resource use impacts student success outcomes (such as learning outcomes, assignment or course grades, overall GPA or test scores, engagement, persistence and retention, transfer/completion/graduation, career placement or salary), so that I can advocate for more or more appropriate collection resources, advocate for faculty/librarian course design interactions to maximize or hone resource use, encourage more faculty and students to increase or refine their library resource use, remove hurdles to resource use, inform collections decision-making, and improve collections.

As a librarian, I want to know whether students who interact with library reference services achieve success outcomes (such as learning outcomes, assignment or course grades, overall GPA or test scores, engagement, persistence and retention, transfer/completion/graduation, career placement or salary) more easily, quickly, or thoroughly, so that I can advocate for more or more appropriate reference resources (time, personnel, collections), encourage more faculty and students to interact with reference librarians, remove hurdles to reference interactions, and improve reference services.

As a librarian, I want to know whether students who participate in library instruction achieve success outcomes (such as learning outcomes, assignment or course grades, overall GPA or test scores, engagement, persistence and retention, transfer/completion/graduation, career placement or salary) more easily, quickly, or thoroughly, so that I can advocate for more or more appropriate instruction resources (time, personnel, facilities), encourage more faculty and students to schedule/participate in instructional services, remove hurdles to instruction engagement, and inform and improve instruction.

[moakleaf]

As a student, I want to know whether my use of library services, resources, or facilities is more/less/equal to other students (who are like me or who are more/less successful than I), so that I can adjust my library use to match my goals.

As a student, I want to know whether or to what degree my use of library services, resources, or facilities will help me (increase my learning, attain my desired assignment or course grades, transfer/complete/graduate on my intended timeline), so that I can make informed choices in order to achieve my goals.

[moakleaf]

As an advisor, I want to know whether and to what degree student use of library services, resources, and facilities influences their short- or long-term success, so that I can facilitate student interactions with the library and librarians in order to remove hurdles to student success and improve student outcomes.

As a senior institutional leader, I want to know whether (and which) library expenditures impact student success measures, faculty teaching excellence, faculty research productivity, faculty grant productivity, institutional brand/image/prestige, institutional affordability, and/or institutional accreditation, so that I can make resource decisions that will maximize institutional goals, priorities, and outcomes.

Additional user stories are available in the LIILA report at: https://library.educause.edu/~/media/files/library/2018/11/liila.pdf

[arwhyte]

User stories added to profile. PR #559 opened.