Prerequisites
What product do you use?
AdGuard Extra Extension
What type of problem have you encountered?
Website or app doesn't work properly
Which browser(s) do you use?
Firefox
Where is the problem encountered?
https://www.twitch.tv/wintergaming
What filters do you have enabled?
AdGuard Base filter
Issue Details
Steps to reproduce:
- Watch any stream that you'd get ads on.
- When the ads happen (you can sometimes know because bots or people tell about it, etc): The ad does get blocked, but audio issues happen
Expected Behavior
You should hear the audio of the stream normally while the ad is being blocked.
Actual Behavior
While the ad is blocked, it seems that the player does not get proper audio anymore?
Because what happens is that during an ad, you'll hear the audio just breaking up into a loop of some seconds (I assume some buffer value?).
Imagine the last 10 seconds or so of audio before the ad just looping - but the image part of the video continues just fine.
It is highly irritating.
Reloading the stream during that period will just cause a new ad break for you - which AdGuardExtra will block, but the audio loop issue just repeats.
Sitting through the ad period, unfortunately audio is not restored to normal once the ads would be over.
Once this bug hits (and it hits every time an ad gets blocked), your audio is messed up for good.
The only "fix" I found is estimating when the ad is over and then reloading the stream.
Screenshots
This is an audio issue. Screenshots wouldn't be all that helpful.
Additional Information
No response
Privacy
Prerequisites
What product do you use?
AdGuard Extra Extension
What type of problem have you encountered?
Website or app doesn't work properly
Which browser(s) do you use?
Firefox
Where is the problem encountered?
https://www.twitch.tv/wintergaming
What filters do you have enabled?
AdGuard Base filter
Issue Details
Steps to reproduce:
Expected Behavior
You should hear the audio of the stream normally while the ad is being blocked.
Actual Behavior
While the ad is blocked, it seems that the player does not get proper audio anymore?
Because what happens is that during an ad, you'll hear the audio just breaking up into a loop of some seconds (I assume some buffer value?).
Imagine the last 10 seconds or so of audio before the ad just looping - but the image part of the video continues just fine.
It is highly irritating.
Reloading the stream during that period will just cause a new ad break for you - which AdGuardExtra will block, but the audio loop issue just repeats.
Sitting through the ad period, unfortunately audio is not restored to normal once the ads would be over.
Once this bug hits (and it hits every time an ad gets blocked), your audio is messed up for good.
The only "fix" I found is estimating when the ad is over and then reloading the stream.
Screenshots
This is an audio issue. Screenshots wouldn't be all that helpful.
Additional Information
No response
Privacy