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[BUG]Strugling to get HP SmartArray controller work with scrutiny #700

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kotso opened this issue Oct 6, 2024 · 3 comments
Open

[BUG]Strugling to get HP SmartArray controller work with scrutiny #700

kotso opened this issue Oct 6, 2024 · 3 comments
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bug Something isn't working good first issue Good for newcomers help wanted Extra attention is needed

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@kotso
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kotso commented Oct 6, 2024

I have 1x raid array made of 12x disks.

Here is my configuration file:

version: 1

host:
  id: "***"


devices:
  - device: /dev/sda
    type:
      - 'cciss,0'
      - 'cciss,1'

When running collector from command line to see whats happening in debug, I see that device info is collected correctly but smarty attributes are collected with wrong parameters, it uses device sat every time so It cant get any smart attribute.

root@90c6238da1f2:/opt/scrutiny# /opt/scrutiny/bin/scrutiny-collector-metrics run
2024/10/06 19:07:53 Loading configuration file: /opt/scrutiny/config/collector.yaml

 ___   ___  ____  __  __  ____  ____  _  _  _  _
/ __) / __)(  _ \(  )(  )(_  _)(_  _)( \( )( \/ )
\__ \( (__  )   / )(__)(   )(   _)(_  )  (  \  /
(___/ \___)(_)\_)(______) (__) (____)(_)\_) (__)
AnalogJ/scrutiny/metrics                                dev-0.8.1

INFO[0000] Verifying required tools                      type=metrics
INFO[0000] Executing command: smartctl --scan --json     type=metrics
INFO[0000] Executing command: smartctl --info --json --device cciss,0 /dev/sda  type=metrics
INFO[0000] Generating WWN                                type=metrics
INFO[0000] Executing command: smartctl --info --json --device cciss,1 /dev/sda  type=metrics
INFO[0000] Generating WWN                                type=metrics
INFO[0000] Sending detected devices to API, for filtering & validation  type=metrics
INFO[0000] Collecting smartctl results for sda           type=metrics
INFO[0000] Executing command: smartctl --xall --json --device sat /dev/sda  type=metrics
ERRO[0000] smartctl returned an error code (2) while processing sda  type=metrics
ERRO[0000] smartctl could not open device                type=metrics
INFO[0000] Publishing smartctl results for 0x5000cca26fe8bd79  type=metrics
INFO[0000] Collecting smartctl results for sda           type=metrics
INFO[0000] Executing command: smartctl --xall --json --device sat /dev/sda  type=metrics
ERRO[0000] smartctl returned an error code (2) while processing sda  type=metrics
ERRO[0000] smartctl could not open device                type=metrics
INFO[0000] Publishing smartctl results for 0x5000cca270c3bb14  type=metrics
INFO[0000] Main: Completed                               type=metrics

If I change --device sat to correct --device cciss,0 (0 and 1 and others) then all data is displayed correctly by smartctl, but what I see is scrutiny calls smartctl with wrong parameters in second part.
@kotso kotso added the bug Something isn't working label Oct 6, 2024
@kotso
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kotso commented Oct 6, 2024

All running in docker.

@AnalogJ
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AnalogJ commented Jan 4, 2025

weird, so it's correctly using the --device cciss,0 flag for your smartctl --info calls, but not for the smartctl --xall calls?

It definitely shouldn't be doing that.

@AnalogJ AnalogJ added help wanted Extra attention is needed good first issue Good for newcomers labels Jan 4, 2025
@maxencevm
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I have the same problem.

version: 1

# The host id is a label used for identifying groups of disks running on the same host
# Primiarly used for hub/spoke deployments (can be left empty if using all-in-one image).
host:
  id: "HP-Server"


# This block allows you to override/customize the settings for devices detected by
# Scrutiny via `smartctl --scan`
# See the "--device=TYPE" section of https://linux.die.net/man/8/smartctl
# type can be a 'string' or a 'list'
devices:
  - device: /dev/sg1
    type:
      - 'cciss,0'
      - 'cciss,1'

time="2025-02-07T15:01:57Z" level=debug msg="{\n\t\"allow_listed_devices\": [],\n\t\"api\": {\n\t\t\"endpoint\": \"http://scrutiny-web:8080/\"\n\t},\n\t\"commands\": {\n\t\t\"metrics_info_args\": \"--info --json\",\n\t\t\"metrics_scan_args\": \"--scan --json\",\n\t\t\"metrics_smart_args\": \"--xall --json\",\n\t\t\"metrics_smartctl_bin\": \"smartctl\",\n\t\t\"metrics_smartctl_wait\": 0\n\t},\n\t\"devices\": [\n\t\t{\n\t\t\t\"device\": \"/dev/sg1\",\n\t\t\t\"type\": [\n\t\t\t\t\"cciss,0\",\n\t\t\t\t\"cciss,1\"\n\t\t\t]\n\t\t}\n\t],\n\t\"host\": {\n\t\t\"id\": \"scrutiny-collector-hostname\"\n\t},\n\t\"log\": {\n\t\t\"file\": \"/logs/collector.log\",\n\t\t\"level\": \"DEBUG\"\n\t},\n\t\"version\": 1\n}<nil>" type=metrics
time="2025-02-07T15:01:57Z" level=info msg="Verifying required tools" type=metrics
time="2025-02-07T15:01:57Z" level=info msg="Executing command: smartctl --scan --json" type=metrics
{
  "json_format_version": [
    1,
    0
  ],
  "smartctl": {
    "version": [
      7,
      3
    ],
    "svn_revision": "5338",
    "platform_info": "x86_64-linux-6.8.0-52-generic",
    "build_info": "(local build)",
    "argv": [
      "smartctl",
      "--scan",
      "--json"
    ],
    "exit_status": 0
  }
}
time="2025-02-07T15:01:57Z" level=info msg="Executing command: smartctl --info --json --device cciss,0 /dev/sg1" type=metrics
{
  "json_format_version": [
    1,
    0
  ],
  "smartctl": {
    "version": [
      7,
      3
    ],
    "svn_revision": "5338",
    "platform_info": "x86_64-linux-6.8.0-52-generic",
    "build_info": "(local build)",
    "argv": [
      "smartctl",
      "--info",
      "--json",
      "--device",
      "cciss,0",
      "/dev/sg1"
    ],
    "drive_database_version": {
      "string": "7.3/5319"
    },
    "exit_status": 0
  },
  "local_time": {
    "time_t": 1738940517,
    "asctime": "Fri Feb  7 15:01:57 2025 UTC"
  },
  "device": {
    "name": "/dev/sg1",
    "info_name": "/dev/sg1 [cciss_disk_00] [SAT]",
    "type": "sat",
    "protocol": "ATA"
  },
  "model_family": "Western Digital Scorpio Blue Serial ATA",
  "model_name": "WDC WD5000BEVT-22ZAT0",
  "serial_number": "WD-WXN109LZ7944",
  "wwn": {
    "naa": 5,
    "oui": 5358,
    "id": 10064099041
  },
  "firmware_version": "01.01A01",
  "user_capacity": {
    "blocks": 976773168,
    "bytes": 500107862016
  },
  "logical_block_size": 512,
  "physical_block_size": 512,
  "rotation_rate": 5400,
  "trim": {
    "supported": false
  },
  "in_smartctl_database": true,
  "ata_version": {
    "string": "ATA8-ACS (minor revision not indicated)",
    "major_value": 510,
    "minor_value": 0
  },
  "sata_version": {
    "string": "SATA 2.6",
    "value": 30
  },
  "interface_speed": {
    "max": {
      "sata_value": 6,
      "string": "3.0 Gb/s",
      "units_per_second": 30,
      "bits_per_unit": 100000000
    }
  },
  "smart_support": {
    "available": true,
    "enabled": true
  }
}
time="2025-02-07T15:01:57Z" level=info msg="Generating WWN" type=metrics
time="2025-02-07T15:01:57Z" level=debug msg="NAA: 5 OUI: 5358 Id: 10064099041 => WWN: 0x50014ee257ddf6e1" type=metrics
time="2025-02-07T15:01:57Z" level=info msg="Executing command: smartctl --info --json --device cciss,1 /dev/sg1" type=metrics
{
  "json_format_version": [
    1,
    0
  ],
  "smartctl": {
    "version": [
      7,
      3
    ],
    "svn_revision": "5338",
    "platform_info": "x86_64-linux-6.8.0-52-generic",
    "build_info": "(local build)",
    "argv": [
      "smartctl",
      "--info",
      "--json",
      "--device",
      "cciss,1",
      "/dev/sg1"
    ],
    "drive_database_version": {
      "string": "7.3/5319"
    },
    "exit_status": 0
  },
  "local_time": {
    "time_t": 1738940517,
    "asctime": "Fri Feb  7 15:01:57 2025 UTC"
  },
  "device": {
    "name": "/dev/sg1",
    "info_name": "/dev/sg1 [cciss_disk_01] [SAT]",
    "type": "sat",
    "protocol": "ATA"
  },
  "model_family": "Western Digital Scorpio Blue Serial ATA (AF)",
  "model_name": "WDC WD5000BPVT-55HXZT2",
  "serial_number": "WD-WXF1A6180790",
  "wwn": {
    "naa": 5,
    "oui": 5358,
    "id": 25795139755
  },
  "firmware_version": "01.01A01",
  "user_capacity": {
    "blocks": 976773168,
    "bytes": 500107862016
  },
  "logical_block_size": 512,
  "physical_block_size": 512,
  "rotation_rate": 5400,
  "trim": {
    "supported": false
  },
  "in_smartctl_database": true,
  "ata_version": {
    "string": "ATA8-ACS (minor revision not indicated)",
    "major_value": 510,
    "minor_value": 0
  },
  "sata_version": {
    "string": "SATA 2.6",
    "value": 30
  },
  "interface_speed": {
    "max": {
      "sata_value": 6,
      "string": "3.0 Gb/s",
      "units_per_second": 30,
      "bits_per_unit": 100000000
    }
  },
  "smart_support": {
    "available": true,
    "enabled": true
  }
}
time="2025-02-07T15:01:57Z" level=info msg="Generating WWN" type=metrics
time="2025-02-07T15:01:57Z" level=debug msg="NAA: 5 OUI: 5358 Id: 25795139755 => WWN: 0x50014ee6018298ab" type=metrics
time="2025-02-07T15:01:57Z" level=info msg="Sending detected devices to API, for filtering & validation" type=metrics
time="2025-02-07T15:01:57Z" level=debug msg="Detected devices: [{\"wwn\":\"0x50014ee257ddf6e1\",\"device_name\":\"sg1\",\"device_uuid\":\"\",\"device_serial_id\":\"\",\"device_label\":\"\",\"manufacturer\":\"\",\"model_name\":\"WDC WD5000BEVT-22ZAT0\",\"interface_type\":\"\",\"interface_speed\":\"\",\"serial_number\":\"WD-WXN109LZ7944\",\"firmware\":\"01.01A01\",\"rotational_speed\":5400,\"capacity\":500107862016,\"form_factor\":\"\",\"smart_support\":false,\"device_protocol\":\"ATA\",\"device_type\":\"sat\",\"label\":\"\",\"host_id\":\"scrutiny-collector-hostname\"},{\"wwn\":\"0x50014ee6018298ab\",\"device_name\":\"sg1\",\"device_uuid\":\"\",\"device_serial_id\":\"\",\"device_label\":\"\",\"manufacturer\":\"\",\"model_name\":\"WDC WD5000BPVT-55HXZT2\",\"interface_type\":\"\",\"interface_speed\":\"\",\"serial_number\":\"WD-WXF1A6180790\",\"firmware\":\"01.01A01\",\"rotational_speed\":5400,\"capacity\":500107862016,\"form_factor\":\"\",\"smart_support\":false,\"device_protocol\":\"ATA\",\"device_type\":\"sat\",\"label\":\"\",\"host_id\":\"scrutiny-collector-hostname\"}]" type=metrics
time="2025-02-07T15:01:57Z" level=debug msg="&{true [] [{0x50014ee257ddf6e1 sg1     WDC WD5000BEVT-22ZAT0   WD-WXN109LZ7944 01.01A01 5400 500107862016  false ATA sat  scrutiny-collector-hostname} {0x50014ee6018298ab sg1     WDC WD5000BPVT-55HXZT2   WD-WXF1A6180790 01.01A01 5400 500107862016  false ATA sat  scrutiny-collector-hostname}]}" type=metrics
time="2025-02-07T15:01:57Z" level=info msg="Collecting smartctl results for sg1\n" type=metrics
time="2025-02-07T15:01:57Z" level=info msg="Executing command: smartctl --xall --json --device sat /dev/sg1" type=metrics
{
  "json_format_version": [
    1,
    0
  ],
  "smartctl": {
    "version": [
      7,
      3
    ],
    "svn_revision": "5338",
    "platform_info": "x86_64-linux-6.8.0-52-generic",
    "build_info": "(local build)",
    "argv": [
      "smartctl",
      "--xall",
      "--json",
      "--device",
      "sat",
      "/dev/sg1"
    ],
    "exit_status": 2
  },
  "local_time": {
    "time_t": 1738940517,
    "asctime": "Fri Feb  7 15:01:57 2025 UTC"
  },
  "device": {
    "name": "/dev/sg1",
    "info_name": "/dev/sg1 [SAT]",
    "type": "sat",
    "protocol": "ATA"
  }
}
time="2025-02-07T15:01:57Z" level=error msg="smartctl returned an error code (2) while processing sg1\n" type=metrics
time="2025-02-07T15:01:57Z" level=error msg="smartctl could not open device" type=metrics
time="2025-02-07T15:01:57Z" level=info msg="Publishing smartctl results for 0x50014ee257ddf6e1\n" type=metrics
time="2025-02-07T15:01:58Z" level=info msg="Collecting smartctl results for sg1\n" type=metrics
time="2025-02-07T15:01:58Z" level=info msg="Executing command: smartctl --xall --json --device sat /dev/sg1" type=metrics
{
  "json_format_version": [
    1,
    0
  ],
  "smartctl": {
    "version": [
      7,
      3
    ],
    "svn_revision": "5338",
    "platform_info": "x86_64-linux-6.8.0-52-generic",
    "build_info": "(local build)",
    "argv": [
      "smartctl",
      "--xall",
      "--json",
      "--device",
      "sat",
      "/dev/sg1"
    ],
    "exit_status": 2
  },
  "local_time": {
    "time_t": 1738940518,
    "asctime": "Fri Feb  7 15:01:58 2025 UTC"
  },
  "device": {
    "name": "/dev/sg1",
    "info_name": "/dev/sg1 [SAT]",
    "type": "sat",
    "protocol": "ATA"
  }
}
time="2025-02-07T15:01:58Z" level=error msg="smartctl returned an error code (2) while processing sg1\n" type=metrics
time="2025-02-07T15:01:58Z" level=error msg="smartctl could not open device" type=metrics
time="2025-02-07T15:01:58Z" level=info msg="Publishing smartctl results for 0x50014ee6018298ab\n" type=metrics
time="2025-02-07T15:01:58Z" level=info msg="Main: Completed" type=metrics

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@AnalogJ @kotso @maxencevm