AppLovinMAX.initialize(key) is Taking very long time to initialize

[ycv005]

MAX Plugin Version

applovin_max: ^4.5.0

Flutter Version

3.29.3

Device/Platform Info

Most of the Devices

Current Behavior

Pre-Information

• I have test this via Very fast Wifi connection on a real actual device. Also, I have test 7 different android phone. Thus, logs are attached of 1 device only.
• Problem of load of ads or failure to init is only FIRST and FIRST time, next time, it is fast. Thus, I am not making it in await call, since it is causing huge start up load time and causing bad experience

Code snippet that I am init (this is my init at the very very begining of my app init)

Future<void> initializeAppLovinMAX() async {
  AppLovinMAX.setVerboseLogging(true);
  // AppLovinMAX.setTestDeviceAdvertisingIds(
  //     []);
  AppLovinMAX.initialize(AppConfig.getAppLovinSdkKey())
      .then((MaxConfiguration? configuration) async {
    if (configuration != null) {
      AppLovinMAX.showMediationDebugger();
    }
  });
}

first_time_real_samsung_device_with_verbose_with_show_debugger.txt

Flutter Version

• Flutter (Channel [user-branch], 3.29.3, on macOS 13.1 22C65 darwin-arm64, locale en-IN)

applovin_version - applovin_max: ^4.5.0

android/app/buid.gradle

dependencies {
    implementation "androidx.multidex:multidex:2.0.1"
    implementation 'com.google.firebase:firebase-messaging:23.4.1'

    // applovin mediation
    implementation('com.android.billingclient:billing:4.0.0')
    // google ad manager via applovin mediation
    implementation 'com.applovin.mediation:google-ad-manager-adapter:+'
    // facebook audience network via applovin mediation
    implementation 'com.applovin.mediation:facebook-adapter:+'
    // unity ads via applovin mediation
    implementation 'com.applovin.mediation:unityads-adapter:+'
    implementation 'com.facebook.infer.annotation:infer-annotation:0.18.0'
    // Amazon Ads via applovin mediation
    // implementation 'com.applovin.mediation:amazon-tam-adapter:+'
    // implementation 'com.amazon.android:aps-sdk:+'
    // implementation 'com.iabtcf:iabtcf-decoder:+'

    // inmobi via applovin mediation
    implementation 'com.applovin.mediation:inmobi-adapter:+'
    implementation 'com.squareup.picasso:picasso:2.8'
    implementation 'androidx.recyclerview:recyclerview:1.1.0'
    // liftoff via applovin mediation
    // implementation 'com.applovin.mediation:vungle-adapter:+'
    
    coreLibraryDesugaring 'com.android.tools:desugar_jdk_libs:2.1.4'
}

Request

• Please seriously, i need help and I am facing this from very very long time (I saying I have tried fixing all the rest of Issue via DevTools i.e., networking + memory + performance, before again reaching to you. Yes, after these fixes, I got better ads impression, but again, initialization time is yet not solved by me.)

Few open quesitons

• How can I know which network ?
• I have tired Preloading of Banner Ads but when AppLovin is not Initialized, then how it will be useful ?
• I am also using google_mobile_ads via google admanager (mediation network added are meta + unity) and it is very very quick.

Expected Behavior

• Fast loading of the Applovin in the first time.

How to Reproduce

Test with Demo app or normal implementation of the Applovin

Reproducible in the demo app?

Yes

Additional Info

No response

[ycv005]

@thomasmso @cemtuver-applovin For now, I am testing with removing inmobi, but still I can't see clear or major difference. Please I need help here.

[cemtuver-applovin]

Hi @ycv005! Based on the logs you shared, it looks like the connection to our servers was timing out as indicated the lines below. This may be related to your internet connection. Could you please try again using a different network or while connected to another country via VPN?

java.net.SocketTimeoutException: failed to connect to ms.applovin.com/49.44.79.236 (port 443) from /192.168.29.29 (port 45734) after 30000ms

[ycv005]

Hi @cemtuver-applovin
Note - Above logs are taken with using very Fast WIFI and also we are not using any ad blockers or VPN.
Our of most of the user are India based and we have seen such issue to not only single devices, but device covered across different region of our Country India. Trust us, we have personally tested this in multiple region and collected information. Could you make us clear in which region of world your server are present so that we can only switch to specific users to use AppLovin. @cemtuver-applovin You can try our app here - https://play.google.com/store/apps/details?id=com.topbestof.qwizb with your self only.

[ycv005]

@cemtuver-applovin @thomasmso

This is the most earliest I am Init the AppLovin sdk

Future<void> initializeAppLovinMAX() async {
  // AppLovinMAX.setVerboseLogging(true);
  // AppLovinMAX.setTestDeviceAdvertisingIds(
  //     ["3cc59caa-a411-40ce-acf3-7d0bb861fa5d"]);
  AppLovinMAX.initialize(appLovinSDKKey)  // Not awaiting here, as it is taking 8 to 9 sec at best.
      .then((MaxConfiguration? configuration) {
    if (configuration != null) {
      // AppLovinMAX.showMediationDebugger();
      print("Yes, applovin is initialized");
      return;
    }
    print("No, applovin is yet not initialized");
  });
}

void main() async {
  WidgetsFlutterBinding.ensureInitialized();
  await initializeAppLovinMAX();
.......

[cemtuver-applovin]

Hi @ycv005! Could you let me know if you have any metrics showing the impact of this connectivity issue? How many users of your app are affected, and what percentage do they represent out of your total user base?

[ycv005]

@cemtuver-applovin Here is the report for last 28 days. Also, due to this issue, we have slowly switching to the google ad manager (self google ads + Meta + Unity) due to slow init of applovin. Please guide us, which network to remove it is taking so much time. Also, I have doubt, we are using preloading feature, does it only prefer or loads applovin network ads ?

[cemtuver-applovin]

Hi @ycv005! I’m not sure how to interpret the events in the screenshot in terms of identifying the impact of the slow initialization. Do you have any tracking events that show the percentage of users experiencing slow initialization?

Regarding your question about the networks, the issue appears to stem from internet connectivity problems and the inability to reach our servers, as indicated in the logs you shared. So it’s not caused by a specific network.

Also, I have doubt, we are using preloading feature, does it only prefer or loads applovin network ads ?

Could you please clarify this question further?

[ycv005]

Hi @cemtuver-applovin , the Logs which I have shared is from Google Analytics and you can see the number of users affect, now this is only I have data, which effectly tells how much user are effected. but how can I give you total percentage. Please try to understand here. So, I don't think so that huge number of people are being effected. Also, if that the case, then how Google admanager with same mediated network is loading faster.

For doubt-
Also, I have doubt, we are using preloading feature, does it only prefer or loads applovin network ads ?
Explaination - I need to know if I use preloading then does only applovin ads will be shown ?

[cemtuver-applovin]

Hi @ycv005! From the screenshot you shared, I can only see a list of different event types. Could you let me know which specific event represents the "slow initialization"?

Regarding your question about preloading, it is not exclusive to AppLovin ads and any network you have integrated may load an ad when preloading is used.

[ycv005]

@cemtuver-applovin From the screenshot you will see that app_lovin_init_failure for interestial and rewarded ads event. We need to add new event for slow initialization but I think these events are enough to know you the issue. cc @thomasmso

[cemtuver-applovin]

Hey @ycv005! Could you clarify exactly when you are sending those events? I am trying to understand the correlation between those events and the "slow initialization" issue.

[ycv005]

@cemtuver-applovin I have added init time range of applovin, will share the time taken by the user.