diff --git a/backend/coins/btc/account.go b/backend/coins/btc/account.go
index c675670a31..179e5c930b 100644
--- a/backend/coins/btc/account.go
+++ b/backend/coins/btc/account.go
@@ -544,12 +544,7 @@ func (account *Account) Balance() (*accounts.Balance, error) {
 	if account.fatalError.Load() {
 		return nil, errp.New("can't call Balance() after a fatal error")
 	}
-	balance, err := account.transactions.Balance()
-	if err != nil {
-		// TODO
-		panic(err)
-	}
-	return balance, nil
+	return account.transactions.Balance()
 }
 
 func (account *Account) incAndEmitSyncCounter() {
diff --git a/backend/coins/btc/handlers/handlers.go b/backend/coins/btc/handlers/handlers.go
index 6672606c01..1d3cd165ec 100644
--- a/backend/coins/btc/handlers/handlers.go
+++ b/backend/coins/btc/handlers/handlers.go
@@ -326,16 +326,24 @@ func (handlers *Handlers) getUTXOs(_ *http.Request) (interface{}, error) {
 }
 
 func (handlers *Handlers) getAccountBalance(_ *http.Request) (interface{}, error) {
+	var result struct {
+		Success      bool            `json:"success"`
+		HasAvailable bool            `json:"hasAvailable"`
+		Available    FormattedAmount `json:"available"`
+		HasIncoming  bool            `json:"hasIncoming"`
+		Incoming     FormattedAmount `json:"incoming"`
+	}
 	balance, err := handlers.account.Balance()
 	if err != nil {
-		return nil, err
+		handlers.log.WithError(err).Error("Error getting account balance")
+		return result, nil
 	}
-	return map[string]interface{}{
-		"hasAvailable": balance.Available().BigInt().Sign() > 0,
-		"available":    handlers.formatAmountAsJSON(balance.Available(), false),
-		"hasIncoming":  balance.Incoming().BigInt().Sign() > 0,
-		"incoming":     handlers.formatAmountAsJSON(balance.Incoming(), false),
-	}, nil
+	result.Success = true
+	result.HasAvailable = balance.Available().BigInt().Sign() > 0
+	result.Available = handlers.formatAmountAsJSON(balance.Available(), false)
+	result.HasIncoming = balance.Incoming().BigInt().Sign() > 0
+	result.Incoming = handlers.formatAmountAsJSON(balance.Incoming(), false)
+	return result, nil
 }
 
 type sendTxInput struct {
diff --git a/frontends/web/src/api/account.ts b/frontends/web/src/api/account.ts
index 3897e41232..136f15cd47 100644
--- a/frontends/web/src/api/account.ts
+++ b/frontends/web/src/api/account.ts
@@ -15,6 +15,7 @@
  */
 
 import { apiGet, apiPost } from '../utils/request';
+import { SuccessResponse } from './response';
 import { ChartData } from '../routes/account/summary/chart';
 
 export type CoinCode = 'btc' | 'tbtc' | 'ltc' | 'tltc' | 'eth' | 'goeth';
@@ -151,7 +152,9 @@ export interface IBalance {
     incoming: IAmount;
 }
 
-export const getBalance = (code: AccountCode): Promise<IBalance> => {
+export type TBalanceResult = { success: false } | (SuccessResponse & IBalance);
+
+export const getBalance = (code: AccountCode): Promise<TBalanceResult> => {
   return apiGet(`account/${code}/balance`);
 };
 
diff --git a/frontends/web/src/components/balance/balance.test.tsx b/frontends/web/src/components/balance/balance.test.tsx
index f84726be0f..c5f814633e 100644
--- a/frontends/web/src/components/balance/balance.test.tsx
+++ b/frontends/web/src/components/balance/balance.test.tsx
@@ -15,13 +15,14 @@
  */
 
 import { render } from '@testing-library/react';
-import { IBalance } from '../../api/account';
+import { TBalanceResult } from '../../api/account';
 import I18NWrapper from '../../i18n/forTests/i18nwrapper';
 import { Balance } from './balance';
 
 describe('components/balance/balance', () => {
   it('renders balance properly', () => {
-    const MOCK_BALANCE: IBalance = {
+    const MOCK_BALANCE: TBalanceResult = {
+      success: true,
       hasAvailable: true,
       hasIncoming: true,
       available: {
diff --git a/frontends/web/src/components/balance/balance.tsx b/frontends/web/src/components/balance/balance.tsx
index ff9c5427c3..1500843263 100644
--- a/frontends/web/src/components/balance/balance.tsx
+++ b/frontends/web/src/components/balance/balance.tsx
@@ -16,13 +16,13 @@
  */
 
 import { useTranslation } from 'react-i18next';
-import { IBalance } from '../../api/account';
+import { TBalanceResult } from '../../api/account';
 import { FiatConversion } from '../../components/rates/rates';
 import { bitcoinRemoveTrailingZeroes } from '../../utils/trailing-zeroes';
 import style from './balance.module.css';
 
 type TProps = {
-    balance?: IBalance;
+    balance?: TBalanceResult;
     noRotateFiat?: boolean;
 }
 
@@ -36,6 +36,11 @@ export const Balance = ({
       <header className={style.balance}></header>
     );
   }
+  if (!balance.success) {
+    return (
+      <header className={style.balance}>{t('account.balanceError')}</header>
+    );
+  }
 
   // remove trailing zeroes from Bitcoin balance
   const availableBalance = bitcoinRemoveTrailingZeroes(balance.available.amount, balance.available.unit);
diff --git a/frontends/web/src/locales/en/app.json b/frontends/web/src/locales/en/app.json
index ed0bdf60c3..ebda374fe4 100644
--- a/frontends/web/src/locales/en/app.json
+++ b/frontends/web/src/locales/en/app.json
@@ -1,5 +1,6 @@
 {
   "account": {
+    "balanceError": "Error retrieving balance",
     "disconnect": "Connection lost. Retrying…",
     "export": "Export",
     "exportTransactions": "Export transactions to downloads folder as CSV file",
diff --git a/frontends/web/src/routes/account/account.tsx b/frontends/web/src/routes/account/account.tsx
index 9ca00a18db..35dfd8b258 100644
--- a/frontends/web/src/routes/account/account.tsx
+++ b/frontends/web/src/routes/account/account.tsx
@@ -54,7 +54,7 @@ export function Account({
 }: Props) {
   const { t } = useTranslation();
 
-  const [balance, setBalance] = useState<accountApi.IBalance>();
+  const [balance, setBalance] = useState<accountApi.TBalanceResult>();
   const [status, setStatus] = useState<accountApi.IStatus>();
   const [syncedAddressesCount, setSyncedAddressesCount] = useState<number>();
   const [transactions, setTransactions] = useState<accountApi.TTransactions>();
@@ -166,7 +166,7 @@ export function Account({
     return null;
   }
 
-  const canSend = balance && balance.hasAvailable;
+  const canSend = balance && balance.success && balance.hasAvailable;
 
   const initializingSpinnerText =
     (syncedAddressesCount !== undefined && syncedAddressesCount > 1) ? (
@@ -188,6 +188,7 @@ export function Account({
   const exchangeBuySupported = supportedExchanges && supportedExchanges.exchanges.length > 0;
 
   const isAccountEmpty = balance
+    && balance.success
     && !balance.hasAvailable
     && !balance.hasIncoming
     && transactions
@@ -265,10 +266,10 @@ export function Account({
       </div>
       <AccountGuide
         account={account}
-        unit={balance?.available.unit}
-        hasIncomingBalance={balance && balance.hasIncoming}
+        unit={balance?.success ? balance?.available.unit : undefined}
+        hasIncomingBalance={balance && balance.success && balance.hasIncoming}
         hasTransactions={transactions !== undefined && transactions.success && transactions.list.length > 0}
-        hasNoBalance={balance && balance.available.amount === '0'} />
+        hasNoBalance={balance && balance.success && balance.available.amount === '0'} />
     </div>
   );
 }
diff --git a/frontends/web/src/routes/account/info/buyReceiveCTA.tsx b/frontends/web/src/routes/account/info/buyReceiveCTA.tsx
index b19d8ab05f..f7d4908d43 100644
--- a/frontends/web/src/routes/account/info/buyReceiveCTA.tsx
+++ b/frontends/web/src/routes/account/info/buyReceiveCTA.tsx
@@ -16,14 +16,14 @@
 
 import { useTranslation } from 'react-i18next';
 import { route } from '../../../utils/route';
-import { CoinWithSAT, IBalance } from '../../../api/account';
+import { CoinWithSAT, TBalanceResult } from '../../../api/account';
 import { Button } from '../../../components/forms';
 import { Balances } from '../summary/accountssummary';
 import styles from './buyReceiveCTA.module.css';
 import { isBitcoinCoin } from '../utils';
 
 type TBuyReceiveCTAProps = {
-  balanceList?: [string, IBalance][];
+  balanceList?: [string, TBalanceResult][];
   code?: string;
   unit?: string;
 };
@@ -59,10 +59,10 @@ export const AddBuyReceiveOnEmptyBalances = ({ balances }: {balances?: Balances}
     return null;
   }
   const balanceList = Object.entries(balances);
-  if (balanceList.some(entry => entry[1].hasAvailable)) {
+  if (balanceList.some(entry => !entry[1].success || entry[1].hasAvailable)) {
     return null;
   }
-  if (balanceList.map(entry => entry[1].available.unit).every(isBitcoinCoin)) {
+  if (balanceList.every(entry => entry[1].success && isBitcoinCoin(entry[1].available.unit))) {
     return <BuyReceiveCTA code={balanceList[0][0]} unit={'BTC'} balanceList={balanceList} />;
   }
   return <BuyReceiveCTA balanceList={balanceList} />;
diff --git a/frontends/web/src/routes/account/send/send.tsx b/frontends/web/src/routes/account/send/send.tsx
index c32fae2e73..93c6a90f47 100644
--- a/frontends/web/src/routes/account/send/send.tsx
+++ b/frontends/web/src/routes/account/send/send.tsx
@@ -62,7 +62,7 @@ type Props = SendProps & TranslateProps;
 
 interface State {
     account?: accountApi.IAccount;
-    balance?: accountApi.IBalance;
+    balance?: accountApi.TBalanceResult;
     proposedFee?: accountApi.IAmount;
     proposedTotal?: accountApi.IAmount;
     recipientAddress: string;
@@ -680,7 +680,7 @@ class Send extends Component<Props, State> {
                     type="number"
                     step="any"
                     min="0"
-                    label={balance ? balance.available.unit : t('send.amount.label')}
+                    label={balance && balance.success ? balance.available.unit : t('send.amount.label')}
                     id="amount"
                     onInput={this.handleFormChange}
                     disabled={sendAll}
diff --git a/frontends/web/src/routes/account/summary/accountssummary.tsx b/frontends/web/src/routes/account/summary/accountssummary.tsx
index 7e30e48531..13b30e321c 100644
--- a/frontends/web/src/routes/account/summary/accountssummary.tsx
+++ b/frontends/web/src/routes/account/summary/accountssummary.tsx
@@ -40,7 +40,7 @@ interface AccountSummaryProps {
 }
 
 export interface Balances {
-    [code: string]: accountApi.IBalance;
+    [code: string]: accountApi.TBalanceResult;
 }
 
 interface SyncStatus {
@@ -214,12 +214,17 @@ class AccountsSummary extends Component<Props, State> {
           { nameCol }
           <td data-label={t('accountSummary.balance')}>
             <span className={style.summaryTableBalance}>
-              {balance.available.amount}{' '}
-              <span className={style.coinUnit}>{balance.available.unit}</span>
+              { balance.success ? (
+                <>
+                  {balance.available.amount}{' '}
+                  <span className={style.coinUnit}>{balance.available.unit}</span>
+                </>
+              ) : <>{t('account.balanceError')}</>
+              }
             </span>
           </td>
           <td data-label={t('accountSummary.fiatBalance')}>
-            <FiatConversion amount={balance.available} noAction={true} />
+            { balance.success && <FiatConversion amount={balance.available} noAction={true} /> }
           </td>
         </tr>
       );
diff --git a/frontends/web/src/routes/accounts/select-receive.tsx b/frontends/web/src/routes/accounts/select-receive.tsx
index e138821fc9..0f13650a42 100644
--- a/frontends/web/src/routes/accounts/select-receive.tsx
+++ b/frontends/web/src/routes/accounts/select-receive.tsx
@@ -14,7 +14,7 @@
  * limitations under the License.
  */
 
-import { useEffect, useState } from 'react';
+import { useEffect, useState, useCallback } from 'react';
 import { useTranslation } from 'react-i18next';
 import { getBalance, IAccount } from '../../api/account';
 import { AccountSelector, TOption } from '../../components/accountselector/accountselector';
@@ -31,13 +31,26 @@ export const ReceiveAccountsSelector = ({ activeAccounts }: TReceiveAccountsSele
   const [code, setCode] = useState('');
   const { t } = useTranslation();
 
+  const getBalances = useCallback(async (options: TOption[]) => {
+    return Promise.all(options.map((option) => (
+      getBalance(option.value).then(balance => {
+        return {
+          ...option,
+          balance: balance.success ?
+            `${balance.available.amount} ${balance.available.unit}` :
+            t('account.balanceError'),
+        };
+      })
+    )));
+  }, [t]);
+
   useEffect(() => {
     const options = activeAccounts.map(account => ({ label: account.name, value: account.code, disabled: false, coinCode: account.coinCode } as TOption));
     //setting options without balance
     setOptions(options);
     //asynchronously fetching each account's balance
     getBalances(options).then(options => setOptions(options));
-  }, [activeAccounts]);
+  }, [activeAccounts, getBalances]);
 
   const handleProceed = () => {
     route(`/account/${code}/receive`);
@@ -47,14 +60,6 @@ export const ReceiveAccountsSelector = ({ activeAccounts }: TReceiveAccountsSele
 
   const title = t('receive.title', { accountName: hasOnlyBTCAccounts ? 'Bitcoin' : t('buy.info.crypto') });
 
-  const getBalances = async (options: TOption[]) => {
-    return Promise.all(options.map((option) => (
-      getBalance(option.value).then(balance => {
-        return { ...option, balance: `${balance.available.amount} ${balance.available.unit}` };
-      })
-    )));
-  };
-
   return (
     <>
       <Header title={<h2>{title}</h2>} />
@@ -67,4 +72,3 @@ export const ReceiveAccountsSelector = ({ activeAccounts }: TReceiveAccountsSele
 
   );
 };
-
diff --git a/frontends/web/src/routes/buy/info.tsx b/frontends/web/src/routes/buy/info.tsx
index 72decdefbd..3e21288a44 100644
--- a/frontends/web/src/routes/buy/info.tsx
+++ b/frontends/web/src/routes/buy/info.tsx
@@ -38,6 +38,21 @@ export const BuyInfo = ({ code, accounts }: TProps) => {
 
   const { t } = useTranslation();
 
+  const getBalances = useCallback((options: TOption[]) => {
+    Promise.all(options.map((option) => (
+      getBalance(option.value).then(balance => {
+        return {
+          ...option,
+          balance: balance.success ?
+            `${balance.available.amount} ${balance.available.unit}` :
+            t('account.balanceError'),
+        };
+      })
+    ))).then(options => {
+      setOptions(options);
+    });
+  }, [t]);
+
   const checkSupportedCoins = useCallback(async () => {
     try {
       const accountsWithFalsyValue = await Promise.all(
@@ -56,7 +71,7 @@ export const BuyInfo = ({ code, accounts }: TProps) => {
       console.error(e);
     }
 
-  }, [accounts]);
+  }, [accounts, getBalances]);
 
   const maybeProceed = useCallback(() => {
     if (options !== undefined && options.length === 1) {
@@ -76,17 +91,6 @@ export const BuyInfo = ({ code, accounts }: TProps) => {
     maybeProceed();
   }, [maybeProceed, options]);
 
-
-  const getBalances = (options: TOption[]) => {
-    Promise.all(options.map((option) => (
-      getBalance(option.value).then(balance => {
-        return { ...option, balance: `${balance.available.amount} ${balance.available.unit}` };
-      })
-    ))).then(options => {
-      setOptions(options);
-    });
-  };
-
   const handleProceed = () => {
     route(`/buy/exchange/${selected}`);
   };