diff --git a/js/service-servicecloud.js b/js/service-servicecloud.js
index 5e03293..05054ac 100644
--- a/js/service-servicecloud.js
+++ b/js/service-servicecloud.js
@@ -2,26 +2,29 @@
   // Only one Service Cloud service is allowed per page.
   const settings = drupalSettings.service_servicecloud[0];
   if (!settings) return;
-  const body = document.body || document.getElementsByTagName('body')[0];
+  const body = document.body || document.getElementsByTagName("body")[0];
   const enableAutoOpen = settings.auto_open;
   const autoOpenTime = settings.auto_open_delay;
   const enableEyeCatcher = settings.eyecatcher;
 
   // Initialize embedded_svc.
-  const script = document.createElement('script');
-  script.src = 'https://cu.my.salesforce.com/embeddedservice/5.0/esw.min.js';
+  const script = document.createElement("script");
+  script.src = "https://cu.my.salesforce.com/embeddedservice/5.0/esw.min.js";
   script.async = script.defer = true;
   script.onload = function () {
-    initESW('https://service.force.com');
+    initESW("https://service.force.com");
     // Auto Open and Eye Catcher should be enabled only on desktop browsers.
-    if (!(/Android|webOS|iPhone|iPad|iPod|mobile.+firefox|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent))) {
+    if (
+      !/Android|webOS|iPhone|iPad|iPod|mobile.+firefox|BlackBerry|IEMobile|Opera Mini/i.test(
+        navigator.userAgent
+      )
+    ) {
       if (enableAutoOpen) {
-        setTimeout(
-          function () {
-            closeEyeCatcherAndBootstrap(document.querySelector('.service-servicecloud-eyecatcher'));
-          },
-          autoOpenTime * 1000
-        );
+        setTimeout(function () {
+          closeEyeCatcherAndBootstrap(
+            document.querySelector(".service-servicecloud-eyecatcher")
+          );
+        }, autoOpenTime * 1000);
       }
 
       if (enableEyeCatcher) {
@@ -33,38 +36,70 @@
 
   function initESW(gslbBaseURL) {
     embedded_svc.settings.displayHelpButton = true; //Or false
-    embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US'
-    embedded_svc.settings.defaultMinimizedText = 'Questions? Let\'s Chat'; //(Defaults to Chat with an Expert)
-    embedded_svc.settings.disabledMinimizedText = 'Liaison Unavailable'; //(Defaults to Agent Offline)
-    embedded_svc.settings.offlineSupportMinimizedText = 'Questions? Let\'s Chat'; //(Defaults to Contact Us)
-    embedded_svc.settings.enabledFeatures = ['LiveAgent'];
-    embedded_svc.settings.entryFeature = 'LiveAgent';
-    embedded_svc.settings.extraPrechatFormDetails = [{
-      "label": "Current Site",
-      "value": location.href,
-      "transcriptFields": ["Current_Site__c"],
-      "displayToAgent": true
-    }];
+    embedded_svc.settings.language = ""; //For example, enter 'en' or 'en-US'
+    embedded_svc.settings.defaultMinimizedText = "Questions? Let's Chat"; //(Defaults to Chat with an Expert)
+    embedded_svc.settings.disabledMinimizedText = "Liaison Unavailable"; //(Defaults to Agent Offline)
+    embedded_svc.settings.offlineSupportMinimizedText = "Questions? Let's Chat"; //(Defaults to Contact Us)
+    embedded_svc.settings.enabledFeatures = ["LiveAgent"];
+    embedded_svc.settings.entryFeature = "LiveAgent";
+    embedded_svc.settings.extraPrechatFormDetails = [
+      {
+        label: "Current Site",
+        value: location.href,
+        transcriptFields: ["Current_Site__c"],
+        displayToAgent: true,
+      },
+    ];
+    embedded_svc.settings.extraPrechatInfo = [
+      {
+        entityFieldMaps: [
+          {
+            doCreate: false,
+            doFind: true,
+            fieldName: "LastName",
+            isExactMatch: true,
+            label: "Last Name",
+          },
+          {
+            doCreate: false,
+            doFind: true,
+            fieldName: "FirstName",
+            isExactMatch: true,
+            label: "First Name",
+          },
+          {
+            doCreate: false,
+            doFind: true,
+            fieldName: "Email",
+            isExactMatch: true,
+            label: "Email",
+          },
+        ],
+        entityName: "Contact",
+        saveToTranscript: "",
+      },
+    ];
     embedded_svc.init(
-      'https://cu.my.salesforce.com',
-      'https://cu.my.salesforce-sites.com/BuffInfo',
+      "https://cu.my.salesforce.com",
+      "https://cu.my.salesforce-sites.com/BuffInfo",
       gslbBaseURL,
-      '00Do0000000Gz4V',
-      'Buff_Info_Chat_Team',
+      "00Do0000000Gz4V",
+      "Buff_Info_Chat_Team",
       {
-        baseLiveAgentContentURL: 'https://c.la3-c1-ia7.salesforceliveagent.com/content',
-        deploymentId: '5722T0000008OsB',
-        buttonId: '5732T000000Cb3s',
-        baseLiveAgentURL: 'https://d.la3-c1-ia7.salesforceliveagent.com/chat',
-        eswLiveAgentDevName: 'EmbeddedServiceLiveAgent_Parent04I2T000000005EUAQ_18603851c77',
-        isOfflineSupportEnabled: true
+        baseLiveAgentContentURL:
+          "https://c.la3-c1-ia7.salesforceliveagent.com/content",
+        deploymentId: "5722T0000008OsB",
+        buttonId: "5732T000000Cb3s",
+        baseLiveAgentURL: "https://d.la3-c1-ia7.salesforceliveagent.com/chat",
+        eswLiveAgentDevName:
+          "EmbeddedServiceLiveAgent_Parent04I2T000000005EUAQ_18603851c77",
+        isOfflineSupportEnabled: true,
       }
     );
   }
 
   function closeEyeCatcher(eyeCatcher) {
-    if (eyeCatcher)
-      eyeCatcher.setAttribute('hidden', '');
+    if (eyeCatcher) eyeCatcher.setAttribute("hidden", "");
   }
 
   function closeEyeCatcherAndBootstrap(eyeCatcher) {
@@ -77,16 +112,21 @@
     const eyeCatcherCloser = document.createElement("div");
     const eyeCatcherImg = document.createElement("img");
 
-    eyeCatcher.className = 'service-servicecloud-eyecatcher';
+    eyeCatcher.className = "service-servicecloud-eyecatcher";
 
-    eyeCatcherCloser.className = 'service-servicecloud-eyecatcher-closer';
-    eyeCatcherCloser.addEventListener("click", function () { closeEyeCatcher(eyeCatcher) });
+    eyeCatcherCloser.className = "service-servicecloud-eyecatcher-closer";
+    eyeCatcherCloser.addEventListener("click", function () {
+      closeEyeCatcher(eyeCatcher);
+    });
     eyeCatcherCloser.textContent = "x";
 
-    eyeCatcherImg.className = 'service-servicecloud-eyecatcher-img';
+    eyeCatcherImg.className = "service-servicecloud-eyecatcher-img";
     eyeCatcherImg.alt = "Chat now";
-    eyeCatcherImg.addEventListener("click", function () { closeEyeCatcherAndBootstrap(eyeCatcher) });
-    eyeCatcherImg.src = "https://cdn.livechat-files.com/api/file/lc/main/12416433/0/ec/3cd23a1c1292c884141874e90a228a2b.png";
+    eyeCatcherImg.addEventListener("click", function () {
+      closeEyeCatcherAndBootstrap(eyeCatcher);
+    });
+    eyeCatcherImg.src =
+      "https://cdn.livechat-files.com/api/file/lc/main/12416433/0/ec/3cd23a1c1292c884141874e90a228a2b.png";
 
     eyeCatcher.appendChild(eyeCatcherCloser);
     eyeCatcher.appendChild(eyeCatcherImg);