diff --git a/docling/backend/mspowerpoint_backend.py b/docling/backend/mspowerpoint_backend.py
index 995969d42..aecebdc06 100644
--- a/docling/backend/mspowerpoint_backend.py
+++ b/docling/backend/mspowerpoint_backend.py
@@ -271,13 +271,12 @@ def handle_title(self, shape, parent_slide, slide_ind, doc):
         return
 
     def handle_pictures(self, shape, parent_slide, slide_ind, doc):
-        # Get the image bytes
-        image = shape.image
-        image_bytes = image.blob
-        im_dpi, _ = image.dpi
-
         # Open it with PIL
         try:
+            # Get the image bytes
+            image = shape.image
+            image_bytes = image.blob
+            im_dpi, _ = image.dpi
             pil_image = Image.open(BytesIO(image_bytes))
 
             # shape has picture
diff --git a/docling/backend/msword_backend.py b/docling/backend/msword_backend.py
index f8148d525..0af3db572 100644
--- a/docling/backend/msword_backend.py
+++ b/docling/backend/msword_backend.py
@@ -520,11 +520,11 @@ def get_docx_image(element, drawing_blip):
                 image_data = image_part.blob  # Get the binary image data
             return image_data
 
-        image_data = get_docx_image(element, drawing_blip)
-        image_bytes = BytesIO(image_data)
         level = self.get_level()
         # Open the BytesIO object with PIL to create an Image
         try:
+            image_data = get_docx_image(element, drawing_blip)
+            image_bytes = BytesIO(image_data)
             pil_image = Image.open(image_bytes)
             doc.add_picture(
                 parent=self.parents[level - 1],
diff --git a/docs/faq.md b/docs/faq.md
index 96e12ed72..d8b85cdaa 100644
--- a/docs/faq.md
+++ b/docs/faq.md
@@ -151,3 +151,11 @@ This is a collection of FAQ collected from the user questions on <https://github
     pipeline_options = PdfPipelineOptions()
     pipeline_options.ocr_options.lang = ["fr", "de", "es", "en"]  # example of languages for EasyOCR
     ```
+
+
+??? Some images are missing from MS Word and Powerpoint"
+
+    ### Some images are missing from MS Word and Powerpoint
+
+    The image processing library used by Docling is able to handle embedded WMF images only on Windows platform.
+    If you are on other operaring systems, these images will be ignored.