diff --git a/config/_default/menus/main.en.yaml b/config/_default/menus/main.en.yaml index 9227daf2a3f87..9880372798dfa 100644 --- a/config/_default/menus/main.en.yaml +++ b/config/_default/menus/main.en.yaml @@ -2378,16 +2378,21 @@ menu: parent: oncall identifier: oncall_schedules weight: 5 + - name: Automations + url: service_management/on-call/automations + parent: oncall + identifier: oncall_automations + weight: 6 - name: Profile Settings url: service_management/on-call/profile_settings/ parent: oncall identifier: oncall_profile_settings - weight: 6 + weight: 7 - name: Guides url: service_management/on-call/guides/ parent: oncall identifier: oncall_guides - weight: 7 + weight: 8 - name: Event Management url: service_management/events/ pre: events diff --git a/content/en/service_management/on-call/automations.md b/content/en/service_management/on-call/automations.md new file mode 100644 index 0000000000000..3afc8bb96a5e0 --- /dev/null +++ b/content/en/service_management/on-call/automations.md @@ -0,0 +1,44 @@ +--- +title: Automations +further_reading: +- link: '/service_management/on-call/' + tag: 'Documentation' + text: 'Datadog On-Call' +- link: "https://docs.datadoghq.com/service_management/workflows/" + tag: "Documentation" + text: "Workflow Automation" +--- + +## Overview + +Automations allow you to trigger actions based on events in On-Call. There are two types: +- **Handover automations**: Triggered automatically when an on-call shift changes. +- **[Workflow automations][1]**: A low-code/no-code solution that lets you define actions based on various on-call activities. + + +## Handover automations +Handover automations run automatically at the start or end of an on-call shift. They're designed to handle tasks that teams typically manage with custom scripts—such as notifying other systems about who's on-call, updating internal dashboards, or rotating credentials. + +By using built-in automations instead of maintaining cron jobs or custom tools, you can streamline operations, eliminate manual steps, and ensure the right actions always run when a shift changes. + + +