Needing to press a button twice for it to work.

[MiniRanga]

for some reason, i am needing to sometimes press the FX Command twice or even 3 times, or sometimes it may not work and it freezes my whole stream deck and i need to re-load my stream deck software,

ive been putting up with it for weeks now, ive tried a few things, nothing has worked..

[Cookizza]

I'm having the same issue, i need to hit the button twice for it to trigger 90% of the time.