Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Attachment - No image is displayed on the preview of a video when sent to chat #58498

Open
3 of 8 tasks
IuliiaHerets opened this issue Mar 14, 2025 · 1 comment
Open
3 of 8 tasks
Labels
Daily KSv2 DeployBlocker Indicates it should block deploying the API Overdue

Comments

@IuliiaHerets
Copy link

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 9.1.13-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Yes, reproducible on both
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team
Device used: Motorola MotoG60 - Android 12 - Chrome
App Component: Other

Action Performed:

  1. Open the staging.new.expensify.com website.
  2. Open any chat.
  3. Tap on the "+" button and select "Add Attachment"
  4. Choose any video to upload.
  5. Tap on "Send"
  6. When redirected to chat, check how is the preview of the video, displayed.

Expected Result:

Video attachment on chat, should display a preview image before being reproduced.

Actual Result:

Video attachment on chat, doesn´t display any preview image. The user can only see the "Play" button and an empty background.

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6770712_1741964210626.Preview.mp4

View all open jobs on GitHub

@IuliiaHerets IuliiaHerets added Daily KSv2 DeployBlocker Indicates it should block deploying the API labels Mar 14, 2025
@IuliiaHerets
Copy link
Author

Issue is not repro on staging with SS off, so I put DeployBlocker label

@melvin-bot melvin-bot bot added the Overdue label Mar 17, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Daily KSv2 DeployBlocker Indicates it should block deploying the API Overdue
Projects
None yet
Development

No branches or pull requests

1 participant