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[Due for payment 2026-03-13] [$250] Web - Expense - Chat bubble is no longer shown once user changes report columns #83985

@jponikarchuk

Description

@jponikarchuk

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Version Number: 9.3.28-1
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #82904
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Mac 26.2 / Chrome
App Component: Money Requests

Action Performed:

  1. Go to staging.new.expensify.com
  2. Go to workspace chat.
  3. Create two expenses.
  4. Open expense report.
  5. Open any expense.
  6. Send a comment.
  7. Close the report.
  8. Click Columns.
  9. Apply any column and click Save.
  10. Click Columns.
  11. Click Reset columns > Save.

Expected Result:

In Step 9 and 11, after applying columns or resetting columns, expense row will show chat bubble.

Actual Result:

In Step 9 and 11, after applying columns or resetting columns, expense row no longer shows chat bubble.
There is no way to get chat bubble back despite resetting the columns once user changes report columns.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari

Screenshots/Videos

1.mp4

View all open jobs on GitHub

Issue OwnerCurrent Issue Owner: @trjExpensify
Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~022028700341283115028
  • Upwork Job ID: 2028700341283115028
  • Last Price Increase: 2026-03-03

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.EngineeringExternalAdded to denote the issue can be worked on by a contributorWeeklyKSv2

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