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Black screen on latest Spotify version #22

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xXJeS4sXxYT opened this issue Apr 11, 2024 · 14 comments
Open

Black screen on latest Spotify version #22

xXJeS4sXxYT opened this issue Apr 11, 2024 · 14 comments
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bug Something isn't working question Further information is requested

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@xXJeS4sXxYT
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image_2024-04-11_030922357

@Konsl
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Konsl commented Apr 11, 2024

Theme name?

@Konsl Konsl added bug Something isn't working question Further information is requested labels Apr 11, 2024
@xXJeS4sXxYT
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It's called "Hazy"

@Konsl
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Konsl commented Apr 11, 2024

Does this happen consistently, every time?

@xXJeS4sXxYT
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Every time

@Konsl
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Konsl commented Apr 11, 2024

Which Spotify version do you use exactly?

It worked for me on Spotify 1.2.35 (which is the latest available in my country) with Hazy theme installed

@xXJeS4sXxYT
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1.2.35.665.gb699649e

@vinkmr
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vinkmr commented Apr 14, 2024

@Konsl
I am running into the same issue and I found this in the Console logs.

image

Error: Failed to link particle shader Program binary could not be loaded. Binary is not compatible with current driver/hardware combination. Driver build date Mar 12 2024. Please check build information of source that generated the binary. Location of variable outColor conflicts with another variable.

@Konsl
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Konsl commented Apr 14, 2024

Interesting. Thanks for sharing the error message. I will look into this

@villarelle
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I also have a blank screen and I'm running Spotify MacOS v1.2.35.663.gb699649e and
Spicetify v2.36.8 with the Comfy theme. I successfully get the ripple loading effect but then the visualizer is blank

image image

@Konsl
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Konsl commented Apr 24, 2024

As far as I understand it, this seems to be some driver/hardware related issue that only a few people experience.
Because of this, it would be very helpful if someone could share some details about their driver versions etc.

Conveniently, Chromium has a built-in tool to view this information. This can be accessed by starting Spotify in developer mode using spicetify enable-devtools, then right-clicking on any non-interactive area and selecting Show Chrome Tools, then choosing chrome://gpu in the following popup.

Especially the first three sections (Status, Driver Bug Workarounds, Problems Detected) can be very helpful to solve these kinds of problems. Just make sure not to accidentally share private information you don't want to be public. (certain sections contain information specific to your machine / system configuration / etc.)

For comparison, I attached an export of the tool's output on my machine (where the program is working) so that you can compare your output to it.
about-gpu-2024-04-24T20-57-51-994Z.txt

@vinkmr
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vinkmr commented Apr 25, 2024

As far as I understand it, this seems to be some driver/hardware related issue that only a few people experience. Because of this, it would be very helpful if someone could share some details about their driver versions etc.

Conveniently, Chromium has a built-in tool to view this information. This can be accessed by starting Spotify in developer mode using spicetify enable-devtools, then right-clicking on any non-interactive area and selecting Show Chrome Tools, then choosing chrome://gpu in the following popup.

Especially the first three sections (Status, Driver Bug Workarounds, Problems Detected) can be very helpful to solve these kinds of problems. Just make sure not to accidentally share private information you don't want to be public. (certain sections contain information specific to your machine / system configuration / etc.)

For comparison, I attached an export of the tool's output on my machine (where the program is working) so that you can compare your output to it. about-gpu-2024-04-24T20-57-51-994Z.txt

Hi @Konsl,
Here is my PC's output.
Please let me know if you need more info, my kidneys or anything else:
spicetify.txt

FYI, Spotify is installed as a Flatpak on my machine. I have the Spotify version pinned to 1.2.26.1187.g36b715a1 to prevent incompatibility with Spicetify.
Spicetify version is v2.36.8

@vinkmr
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vinkmr commented Apr 30, 2024

Nvm. Updating Spotify and Spicetify fixed it for me. Thanks a lot for the work. 🙌🏽

@an-sh7
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an-sh7 commented May 9, 2024

I also have a blank screen and I'm running Spotify MacOS v1.2.35.663.gb699649e and Spicetify v2.36.8 with the Comfy theme. I successfully get the ripple loading effect but then the visualizer is blank

image image

To ensure functionality, just add the provided CSS code snippet at the end of your CSS file. You can find the code here: CSS code. Simply copy the code and paste it into the program's CSS file. Done!

@mathieuarthur
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I still get the blank page using comfy theme and the e custom CSS provided, any idea ?

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