Simply install the SCOM Management Pack and ServiceNow Certified Store App, and use the wizard-driven setup experience to connect. No fussy scripts or hidden moving parts to troubleshoot.
Correct handling of SCOM monitors vs rules and full alert details, including alert context, pushed through to incidents.
Customize workflows using native tools in either SCOM or ServiceNow - whatever suits your process.
Alerts and incidents kept in sync across the lifetime of the issue.
Optionally integrate with ServiceNow Event Management for extended analytics.
Use with Cookdown CMDB Discovery to associate each incident with the correct CI (Configuration Item) in ServiceNow.