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"An account could not be found for the provided user ID." #69

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tigert opened this issue Nov 2, 2024 · 1 comment
Open

"An account could not be found for the provided user ID." #69

tigert opened this issue Nov 2, 2024 · 1 comment

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@tigert
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tigert commented Nov 2, 2024

So for some reason I have an user account on hubhop I cannot login with. I think it is tied to my gmail login but I cannot login normally. I have changed my password, and also changed my email address with the "forgot your password" setup to my other gmail account, but it says "An account could not be found for the provided user ID." and then it does not let me do anything else. After logging in with google login, it just loads the page again, with nobody logged in.

I do have another regular user account that works, but is not a moderator. Maybe the first account was created very early in the days of hubhop and something has gone wrong with it?

The first account has a bunch of presets under it, but of course I cannot for example edit them, since I can only login with my other ("Tuomas Kuosmanen (new)" account.

@tigert tigert changed the title account issues "An account could not be found for the provided user ID." Nov 2, 2024
@rofl-er
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rofl-er commented Nov 3, 2024

As I have no access to the backend, this needs to be fixed by Sebastian.

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