Issue with Farnell using barcode scanner

[zeitkunst]

Describe the bug
I am having an issue with scanning Farnell barcodes (specifically using nl.farnell.com). For example, with this particular part (EKMG350ELL470ME11D ). The info provider is setup correctly, as I can successfully find that part using Farnell as the info provider. However, when I try and scan a barcode for that part (i.e., in a recent order), my partdb instance (running in a Docker container), gives me a 500 error. (The issue is not with the barcode, as partdb is able to parse the barcode correctly using info mode.)

This is the barcode:

[)>␞06␝K20260729151701␝P␝1PEKMG350ELL470ME11D␝3P2841990␝Q10␝9D␝1T␝4LJP␝4K10␞␄

This is the URL that partdb generates from that barcode:

https://xxxxxxx.net/en/part/from_info_provider/element14/EKMG350ELL470ME11D/create?lotAmount=10&lotName=20260729151701&lotUserBarcode=%5B%29%3E%1E06%1DK20260729151701%1DP%1D1PEKMG350ELL470ME11D%1D3P2841990%1DQ10%1D9D%1D1T%1D4LJP%1D4K10%1E%04

This is the API call that partdb generates:

https://api.element14.com/catalog/products?term=id:EKMG350ELL470ME11D&storeInfo.id=nl.farnell.com&resultsSettings.offset=0&resultsSettings.numberOfResults=20&resultsSettings.responseGroup=large&callInfo.apiKey=API_KEY&callInfo.responseDataFormat=json&versionNumber=1.4"

And this is the error log from partdb:

partdb  | [2026-07-30T21:10:43.901854+00:00] http_client.INFO: Request: "GET https://api.element14.com/catalog/products?term=id:EKMG350ELL470ME11D&storeInfo.id=nl.farnell.com&resultsSettings.offset=0&resultsSettings.numberOfResults=20&resultsSettings.responseGroup=large&callInfo.apiKey=API_KEY&callInfo.responseDataFormat=json&versionNumber=1.4" [] {"url":"/en/part/from_info_provider/element14/EKMG350ELL470ME11D/create?lotAmount=10&lotName=20260729151701&lotUserBarcode=%5B%29%3E%1E06%1DK20260729151701%1DP%1D1PEKMG350ELL470ME11D%1D3P2841990%1DQ10%1D9D%1D1T%1D4LJP%1D4K10%1E%04","ip":"172.23.0.1","http_method":"GET","server":"partdb.tranxxenolab.net","referrer":null,"token":{"authenticated":true,"roles":["ROLE_USER"],"user_identifier":"admin"}}
partdb  | [2026-07-30T21:10:44.247915+00:00] http_client.INFO: Response: "200 https://api.element14.com/catalog/products?term=id:EKMG350ELL470ME11D&storeInfo.id=nl.farnell.com&resultsSettings.offset=0&resultsSettings.numberOfResults=20&resultsSettings.responseGroup=large&callInfo.apiKey=API_KEY&callInfo.responseDataFormat=json&versionNumber=1.4" 0.345721 seconds {"http_code":200,"url":"https://api.element14.com/catalog/products?term=id:EKMG350ELL470ME11D&storeInfo.id=nl.farnell.com&resultsSettings.offset=0&resultsSettings.numberOfResults=20&resultsSettings.responseGroup=large&callInfo.apiKey=API_KEY&callInfo.responseDataFormat=json&versionNumber=1.4","total_time":0.345721} {"url":"/en/part/from_info_provider/element14/EKMG350ELL470ME11D/create?lotAmount=10&lotName=20260729151701&lotUserBarcode=%5B%29%3E%1E06%1DK20260729151701%1DP%1D1PEKMG350ELL470ME11D%1D3P2841990%1DQ10%1D9D%1D1T%1D4LJP%1D4K10%1E%04","ip":"172.23.0.1","http_method":"GET","server":"partdb.tranxxenolab.net","referrer":n
partdb  | ull,"token":{"authenticated":true,"roles":["ROLE_USER"],"user_identifier":"admin"}}
partdb  | [2026-07-30T21:10:44.248702+00:00] request.CRITICAL: Uncaught PHP Exception RuntimeException: "No part found with ID EKMG350ELL470ME11D" at Element14Provider.php line 294 {"exception":"[object] (RuntimeException(code: 0): No part found with ID EKMG350ELL470ME11D at /var/www/html/src/Services/InfoProviderSystem/Providers/Element14Provider.php:294)
partdb  | [stacktrace]
partdb  | #0 /var/www/html/src/Services/InfoProviderSystem/PartInfoRetriever.php(158): App\\Services\\InfoProviderSystem\\Providers\\Element14Provider->getDetails()
partdb  | #1 /var/www/html/vendor/symfony/cache/LockRegistry.php(113): App\\Services\\InfoProviderSystem\\PartInfoRetriever->{closure:App\\Services\\InfoProviderSystem\\PartInfoRetriever::getDetails():154}()
partdb  | #2 /var/www/html/vendor/symfony/cache/Traits/ContractsTrait.php(102): Symfony\\Component\\Cache\\LockRegistry::compute()
partdb  | #3 /var/www/html/vendor/symfony/cache-contracts/CacheTrait.php(67): Symfony\\Component\\Cache\\Adapter\\AbstractAdapter->{closure:Symfony\\Component\\Cache\\Traits\\ContractsTrait::doGet():85}()
partdb  | #4 /var/www/html/vendor/symfony/cache/Traits/ContractsTrait.php(85): Symfony\\Component\\Cache\\Adapter\\AbstractAdapter->contractsGet()
partdb  | #5 /var/www/html/vendor/symfony/cache-contracts/CacheTrait.php(30): Symfony\\Component\\Cache\\Adapter\\AbstractAdapter->doGet()
partdb  | #6 /var/www/html/src/Services/InfoProviderSystem/PartInfoRetriever.php(154): Symfony\\Component\\Cache\\Adapter\\AbstractAdapter->get()
partdb  | #7 /var/www/html/src/Controller/PartController.php(333): App\\Services\\InfoProviderSystem\\PartInfoRetriever->getDetails()
partdb  | #8 /var/www/html/vendor/symfony/http-kernel/HttpKernel.php(183): App\\Controller\\PartController->createFromInfoProvider()
partdb  | #9 /var/www/html/vendor/symfony/http-kernel/HttpKernel.php(76): Symfony\\Component\\HttpKernel\\HttpKernel->handleRaw()
partdb  | #10 /var/www/html/vendor/symfony/http-kernel/Kernel.php(193): Symfony\\Component\\HttpKernel\\HttpKernel->handle()
partdb  | #11 /var/www/html/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php(34): Symfony\\Component\\HttpKernel\\Kernel->handle()
partdb  | #12 /var/www/html/vendor/autoload_runtime.php(32): Symfony\\Component\\Runtime\\Runner\\Symfony\\HttpKernelRunner->run()
partdb  | #13 /var/www/html/public/index.php(5): require_once('...')
partdb  | #14 {main}
partdb  | "} {"url":"/en/part/from_info_provider/element14/EKMG350ELL470ME11D/create?lotAmount=10&lotName=20260729151701&lotUserBarcode=%5B%29%3E%1E06%1DK20260729151701%1DP%1D1PEKMG350ELL470ME11D%1D3P2841990%1DQ10%1D9D%1D1T%1D4LJP%1D4K10%1E%04","ip":"172.23.0.1","http_method":"GET","server":"partdb.tranxxenolab.net","referrer":null,"token":{"authenticated":true,"roles":["ROLE_USER"],"user_identifier":"admin"}}

To Reproduce
Steps to reproduce the behavior:

1. Search for part using the provided barcode.
2. partdb throws a 500 error.

Expected behavior
partdb should successfully execute the search, as the search successfully works using the info provider elsewhere.

Server Side

• Part-DB Version: 2.13.1
• PHP Version: 8.4.22 (SAPI: fpm-fcgi)
• Database Server : sqlite 3.40.1
• Running in a docker container

Desktop (please complete the following information):

• OS: Windows 10
• Browser Firefox

Additional context
I'm not sure what I might be doing wrong here, given that the info provider is successfully able to find that part.

Thanks for writing this software. I am happy to provide more info and test any potential fixes.