Skip to content
This repository has been archived by the owner on Feb 10, 2023. It is now read-only.

Can't Watch Replay[BUG] #243

Open
290252742 opened this issue May 15, 2022 · 12 comments
Open

Can't Watch Replay[BUG] #243

290252742 opened this issue May 15, 2022 · 12 comments
Assignees
Labels
bug Something isn't working

Comments

@290252742
Copy link

Please check the FAQ and search existing issues before you submit a new one!

Describe the bug
Try to watch a replay and gives an error code

To Reproduce
Steps to reproduce the behavior:

  1. Go to 2022 Season
  2. Try to playMiami Grand Prix-Replays-2022 Miami Grand Prix
  3. See error: could not get video URL: API returned empty URL: F1_FER technical package is available in your region after Current Season ends since 2022-05-08T17:30:00-04:00

Expected behaviour
Suppose to play.

Screenshots
image

F1TV account plan
Do you have a free, access or pro account? F1 TV Pro
Are you using a VPN / proxy? YES

Desktop (please complete the following information):

  • Windows 10
  • installation method(? not remembered)
  • Version [f1viewer -v output] : 2.7.0_windows_amd64

Logs
If applicable please provide the relevant portion of your logs. You can find them by running f1viewer -logs.

@290252742 290252742 added the bug Something isn't working label May 15, 2022
@PhillipAlpha
Copy link

Same as #233 - sessions aren't available until its moved from the live (DRM) server to the replay (non-DRM) server.

Which took very long for Miami GP for some reason.

@290252742
Copy link
Author

It's not just for Miami GP, but also all of the replays has the same issue. I could watch on F1TV web but can't open on F1 Viewer, I used a different VPN, which could open but shows the grey screen which I think is the #233issue, but with URL empty, I don't know what the problems are.

@PhillipAlpha
Copy link

The grey screen is #233 for sure, i think your error above is VPN related cause i could open every race replay (Spain 2022 still shows up as grey)

@290252742
Copy link
Author

so if I don't use VPN, it would still show a grey screen caused by #233 and there's nothing that could be fixed as of right now? is there any VPN that would work on F1 viewer yet?

@PhillipAlpha
Copy link

so if I don't use VPN, it would still show a grey screen caused by #233 and there's nothing that could be fixed as of right now? is there any VPN that would work on F1 viewer yet?

Where are you based? - for now the replay for Spain would be grey maybe until tomorrow or wednesday in F1Viewer.

However all other races should load fine.

@290252742
Copy link
Author

I'm located in China, and I have to use VPN to get to F1 viewer otherwise I would get an error like I posted before

@PhillipAlpha
Copy link

Ok, so by my best guess, the VPN you use that gave the above error, is the issue. not F1Viewer.

@290252742
Copy link
Author

would you know any VPN that would work with F1 Viewer?

@PhillipAlpha
Copy link

would you know any VPN that would work with F1 Viewer?

sadly no, i dont know how hard they police VPNs or if at all, but any VPN that appears as a european country (not UK) should do?

@290252742
Copy link
Author

I've asked my current VPN(Boselife) and they just took me they don't support API links, but other VPN that support API links would show a grey screen(including replays), don't know what's going on and hope this issue could be fixed sooner!

@290252742
Copy link
Author

The thing is my VPN(Boslife) doesn't support API process, so doesn't matter if VPN appears in European country or anywhere, still won't work

@PhillipAlpha
Copy link

The thing is my VPN(Boslife) doesn't support API process, so doesn't matter if VPN appears in European country or anywhere, still won't work

I think any VPN that supported API process would only show a grey screen while Widevine was active, you should still be able to watch replays.

I know of other people who use VPNs to watch races/replays that have no problem with F1Viewer.

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

3 participants