diff --git a/doc/content/hardware/gateways/models/thethingsindoorgatewaypro/_index.md b/doc/content/hardware/gateways/models/thethingsindoorgatewaypro/_index.md index 370cecdc06..9ef66185b3 100644 --- a/doc/content/hardware/gateways/models/thethingsindoorgatewaypro/_index.md +++ b/doc/content/hardware/gateways/models/thethingsindoorgatewaypro/_index.md @@ -64,12 +64,12 @@ Connect the USB-C cable or a 5-12 V DC power cable. The latter is typically used ## Subscription -{{% ttigpro %}} requires an active subscription to operate. -Subscriptions are managed through **Gateway Fleets**, which group one or more gateways under your account for easier management, claiming, and renewal. +{{% ttigpro %}} requires an active subscription to operate. -Each **Gateway Fleet** contains **gateway slots**: -- A **gateway slot** lets **one gateway** connect to {{% tts %}} for **one year**. -- When a slot **expires**, you can **renew** it (individually or together with others). +- If your gateway **includes a one-year prepaid subscription**, it will be managed through the **Gateway Fleets** dashboard. + Each fleet contains **gateway slots** — each slot allows a single gateway to connect to {{% tts %}} for one year. + When a slot expires, you can renew it to continue service. +- If your gateway **does not include a prepaid subscription**, you’ll need to create a subscription before you can claim and activate your gateway. --- @@ -84,14 +84,15 @@ If your {{% ttigpro %}} was purchased with a one-year subscription included, you {{< figure src="subscription-fleet-selection.png" alt="Choose existing fleet or create new during activation" >}} -> **Tip:** If you cannot find the activation email, check your spam folder. +> **Tip:** +> If you cannot find the activation email, check your spam folder. > If it’s still missing, contact [support@thethingsindustries.com](mailto:support@thethingsindustries.com). --- #### Finding your Owner Token -Each fleet has a unique **Owner Token** that is required when claiming gateways in {{% tts %}}. +Each fleet has a unique **Owner Token** required when claiming gateways in {{% tts %}}. 1. Open your **Subscription Dashboard**. 2. Select your **Gateway Fleet**. @@ -107,12 +108,11 @@ Each fleet has a unique **Owner Token** that is required when claiming gateways #### Renewing slots -Each gateway slot is valid for **one year** after activation. -When a slot expires, your gateway will stop forwarding traffic until the slot is renewed. +Each **gateway slot** is valid for **one year** after activation. When a slot expires, the associated gateway will stop forwarding traffic until the slot is renewed. -You can **renew a slot** directly from your **Gateway Fleet's page**. You can renew: -- **Individual slots** — useful if you only want to extend certain slots. -- **All slots** — to extend the all the expired slots from the fleet at once. +From your **Gateway Fleet** page, you can renew: +- **Individual slots**, or +- **All expired slots** in the fleet at once. {{< figure src="subscription-renewal.png" alt="Renew all slots at once" >}} @@ -123,7 +123,7 @@ You can **renew a slot** directly from your **Gateway Fleet's page**. You can re ### If you did not pre-purchase (no prepaid year) -In this case, you’ll need to create a **subscription** before you can claim and activate your gateway. +If your gateway does **not** include a prepaid subscription, you’ll need to create a subscription before you can claim and activate your gateway. 1. Go to **Gateway Subscription**: 2. Click **Add Gateway**. @@ -133,7 +133,8 @@ In this case, you’ll need to create a **subscription** before you can claim an {{< figure src="subscription-add-gateway.png" alt="Add Gateway: scan QR or enter EUI and Owner Token" >}} > **Note:** -> Completing checkout **does not assign** your gateway to a fleet/slot. +> Completing checkout **does not assign** your gateway to a fleet. +> Gateway Fleets are available only for gateways purchased with a prepaid subscription. > If you’d like to add a slot for an existing gateway, please contact [support@thethingsindustries.com](mailto:support@thethingsindustries.com). --- @@ -142,11 +143,14 @@ In this case, you’ll need to create a **subscription** before you can claim an {{% ttigpro %}} can be claimed in {{% tts %}} deployments that are connected to The Things Gateway Controller. {{% tts %}} Cloud and Sandbox are supported out-of-the-box. -1. In {{% tts %}} Console, go to **Gateways** -2. Click **Register Gateway** -3. Click **Scan gateway QR code** and scan the QR code on the bottom of the gateway. Alternatively, enter the **Gateway EUI** and **Owner token**. This information is also available in [The Things Industries Account](https://accounts.thethingsindustries.com) if you do not have physical access to your gateway -4. Enter a **Gateway ID** and select the **Frequency plan** to use -5. Click **Claim gateway** +1. In the {{% tts %}} Console, go to **Gateways**. +2. Click **Register Gateway**. +3. Click **Scan gateway QR code** and scan the QR code on the bottom of the gateway. + Alternatively, enter the **Gateway EUI** and **Owner Token** manually: + - If your gateway is part of a **Gateway Fleet** (prepaid subscription), use the **Owner Token** from your **fleet details** in the **Subscription Dashboard**. + - If your gateway does **not** use a fleet (no prepaid subscription), use the **Owner Token** printed on the label under the mounting plate. +4. Enter a **Gateway ID** and select the **Frequency plan** to use. +5. Click **Claim gateway**. You should now see the **Connection settings** screen: