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gong subscribe docs
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src/customer-guides/gong.mdx

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---
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title: Gong
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---
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## Checklist before you start
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Confirm the following:
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- You are a Gong **Technical Administrator** (the role required to create automation rules and configure outbound webhooks).
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- Your developer has provided you with a **webhook URL** in this format:
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```
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https://subscribe-webhook.withampersand.com/v1/projects/PROJECT_ID/integrations/INTEGRATION_ID/installations/INSTALLATION_ID
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```
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## Set up webhooks for real-time updates (Subscribe Actions)
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To send `call.created` events to your developer's application, you'll create an **automation rule** in Gong that fires a webhook each time a call is processed.
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1. Sign in to Gong and open **Admin Settings** in the left sidebar.
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<img src="/images/customer-guides/gong/admin-settings.png" />
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2. In the left sidebar, navigate to **Automation rules**.
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<img src="/images/customer-guides/gong/automation-rules.png" />
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3. Click **Add rule**.
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<img src="/images/customer-guides/gong/add-rule.png" />
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4. (Optional) Add any filters you'd like to apply — for example, restrict the rule to specific participants. Leave the filters empty to send every new call.
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<img src="/images/customer-guides/gong/filters.png" />
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5. Paste the webhook URL your developer gave you into the **Enter URL** field.
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<img src="/images/customer-guides/gong/webhook-url.png" />
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6. Give the rule a descriptive name and toggle "Rule Status" to enabled.
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<img src="/images/customer-guides/gong/rule-status.png" />
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7. (Optional) Send a test webhook and click Save.
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<img src="/images/customer-guides/gong/test.png" />
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<img src="/images/provider-guides/gong/processed-call.png" />
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## For official setup details, see:
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- [Gong Automation Rules overview](https://help.gong.io/docs/introduction-to-automation-rules)
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- [Send a webhook from an automation rule](https://help.gong.io/docs/create-a-webhook-rule)

src/docs.json

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"group": "Customer guides",
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"pages": [
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"customer-guides/overview",
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"customer-guides/update-connection",
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"customer-guides/bigquery",
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"customer-guides/gong",
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"customer-guides/google-workspace-delegation",
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"customer-guides/salesforce",
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"customer-guides/salesforce-jwt",
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"customer-guides/loxo",
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"customer-guides/hubspot",
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"customer-guides/housecallPro",
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"customer-guides/hubspot",
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"customer-guides/loxo",
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"customer-guides/marketo",
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"customer-guides/snowflake",
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"customer-guides/netsuite",
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"customer-guides/update-connection"
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"customer-guides/salesforce",
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"customer-guides/salesforce-jwt",
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"customer-guides/snowflake"
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]
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},
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"dev-and-prod-environments",
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