App upload postprocessing needs a kick-start

[derrell]

On (seemingly rare) occasion, an uploaded app remains in the "Processing" state, never becoming "Active." Something (unknown) is happening to the background task that completes the processing of an app, and at present, there is no mechanism for restarting that task if it halts abruptly. Adding such a mechanism is non-trivial, as we don't want to do a lengthy search for apps requiring additional processing, and we definitely don't want to start a new background task for an app already being processed. We should, however, be able to use the upload time as an indicator, and find all apps in state Processing that have an upload time of greater than . A task is allowed 10 minutes of processing time, and it will restart if it runs out of time, so maybe the should be 1 hour, or 2 hours.

There is a user work-around to this issue. By making some trivial change to the app, e.g., changing a word in the description, and resubmitting the app, processing will be restarted. We have also only seen it a total of one or two times. Between those, they make this bug non-critical, in my opinion.

@fgmart If you feel this must be addressed before release, feel free to assign a milestone.

[fgmart-zz]

Non critical but let's monitor it in the beta.

[wolberd]

the "processing" state problem seems pretty common. In my experience, the state is actually changed to active, but the display is not updated (user needs to refresh add app page). But processing can take awhile and I think get hung up sometimes as described in the issue, e.g., user Ellen Spertus had this problem and quit trying to add.

[cpuwhiz11]

Sounds like a channel. I believe this should be fixed in karuto#9. If not will have to find more information.