[Camera Support]: Camera recording playback not loading - GET (...)/master.m3u8 400 (Bad Request) #16272
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sebastian-bartkowiak
asked this question in
Camera Support
Replies: 1 comment
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This is often caused by using unsupported video or audio codecs. See the camera settings recommendations in the docs: https://docs.frigate.video/configuration/live#camera-settings-recommendations Recording playback in the UI requires AAC audio. Depending on the software you used to try to play the files externally, the codecs may also be an issue there as well. |
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Describe the problem you are having
Hi all, I have an issue with one of my cameras ("domofon" name) - I am unable to play any file from the history.
As far as I can tell it is properly configured to record 24/7 and store recordings for 14 days and it has a "recording" stream configured. What's more - when i manually move the time handle on the timeline (on the right hand side of the playback page) I can actually see the "playback" changing. But when I release the handle and wait for the file to load and play "properly" it never does - all I can see is infinite loader animation and in the console there is error:
GET http://homeassistant.local:8123/api/hassio_ingress/UWjeYKOOcy3v_J4PFToetbZJmJepuSnokYomRa87EP8/vod/domofon/start/1738490400/end/1738494000/master.m3u8 400 (Bad Request)
.If i browse to Frigate storage directory via HA Media page I can see expected files to be present in expected directories, but am unable to actually play them (contrary to two other cameras configured similarly in my config, which play without any problem both via Frigate UI and HA Media).
I have also attempted to export part of the recording file to check if that works - the UI claimed that export was created successfully, but in reality it is not being created - in the logs I can see
Failed to export recording for command ffmpeg -hide_banner -y -protocol_whitelist pipe,file,http,tcp -i http://127.0.0.1:5000/vod/domofon/start/1738364401/end/1738364460/index.m3u8 -c copy -movflags +faststart /media/frigate/exports/domofon_eutdnr.mp4
Version
0.14.1-f4f3cfa
What browser(s) are you using?
Google Chrome 132.0.6834.159
Frigate config file
Relevant Frigate log output
Relevant go2rtc log output
FFprobe output from your camera
Frigate stats
Operating system
HassOS
Install method
Docker Compose
Object Detector
OpenVino
Network connection
Wired
Camera make and model
Dahua VTO2311R-WP
Screenshots of the Frigate UI's System metrics pages
Any other information that may be helpful
No response
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