|
| 1 | +--- |
| 2 | +nav_title: Documentation Feedback |
| 3 | +permalink: /feedback/ |
| 4 | +hide_toc: true |
| 5 | +--- |
| 6 | + |
| 7 | +<fieldset style="margin-top: 60px;"> |
| 8 | +<legend style="font-size: 2.5rem;color: #212123;font-weight:bold;">Documentation Feedback</legend> |
| 9 | +<div id="feedback"> |
| 10 | + <div id="feedback_section"> |
| 11 | + Have ideas to improve our docs or noticed something wrong? We’d love to hear from you! Our team reviews every submission to keep making things better.<br /><br /> |
| 12 | + |
| 13 | + <b>How useful do you find Braze docs, on average?</b><br /> |
| 14 | + |
| 15 | + <div id="feedback_answer_star"> |
| 16 | + <ul class="list-inline rating-list"> |
| 17 | + <li class="inline-star feedback-star" tabindex="0"><i class="fas fa-star" data-value="Very Helpful" title="Very Helpful"></i><br />5<br />Very useful</li> |
| 18 | + <li class="inline-star feedback-star" tabindex="0"><i class="fas fa-star" data-value="Helpful" title="Helpful"></i></li> |
| 19 | + <li class="inline-star feedback-star" tabindex="0"><i class="fas fa-star" data-value="Somewhat Helpful" title="Somewhat Helpful"></i><br />3<br />Somewhat useful</li> |
| 20 | + <li class="inline-star feedback-star" tabindex="0"><i class="fas fa-star" data-value="Unhelpful" title="Unhelpful"></i></li> |
| 21 | + <li class="inline-star feedback-star" tabindex="0"><i class="fas fa-star" data-value="Very Unhelpful" title="Very Unhelpful"></i><br />1<br />Not useful</li> |
| 22 | + </ul> |
| 23 | + </div> |
| 24 | + <div style="margin-top: 15px;"> |
| 25 | + <b>Share your feedback</b> <br /> |
| 26 | + <textarea id="feedback_comment" placeholder=""I couldn’t find any information about this error message""></textarea><br /> |
| 27 | + Have questions? Contact our support team for assistance. |
| 28 | + </div> |
| 29 | + <button type="submit" name="submit_feedback" value="SUBMIT FEEDBACK" class="btn btn-black" id="feedback_submit" role="button" style="margin-top:15px;"> SUBMIT FEEDBACK </button> |
| 30 | + </div> |
| 31 | + <div id="feedback_msg"> |
| 32 | + </div> |
| 33 | + |
| 34 | + <hr style="border: 1px solid grey;margin-top:30px;"/> |
| 35 | + |
| 36 | + <h3> Help us make these docs great</h3> |
| 37 | + |
| 38 | + Braze Docs is an open source project that everyone is welcome to contribute to. Join 288+ contributors and submit your first pull request today. <br /><br /> |
| 39 | + |
| 40 | + |
| 41 | + <button type="submit" onclick="location.href='{{site.baseurl}}/contributing/home'" value="Contributing" class="btn">Start Contributing</button> |
| 42 | + |
| 43 | +</div> |
| 44 | +</fieldset> |
| 45 | + |
| 46 | +<style type="text/css"> |
| 47 | +#feedback { |
| 48 | + font-size: 16px; |
| 49 | +} |
| 50 | +#feedback_answer_star { |
| 51 | + display: inline-block; |
| 52 | +} |
| 53 | +#feedback_answer_star > ul { |
| 54 | + display: flex; |
| 55 | + list-style: none !important; |
| 56 | + margin: 0 !important; |
| 57 | + line-height: 1; |
| 58 | +} |
| 59 | +#feedback_answer_star > ul > li { |
| 60 | + list-style: none; |
| 61 | + padding: 10px 5px; |
| 62 | + width: 65px; |
| 63 | + color: #999999 !important; |
| 64 | +} |
| 65 | +#feedback_answer_star > ul > li:hover, |
| 66 | +#feedback_answer_star .rating-list li:hover~li { |
| 67 | + color: #000000 !important; |
| 68 | +} |
| 69 | +#feedback_answer_star > ul > li.active { |
| 70 | + color: #000000 !important; |
| 71 | +} |
| 72 | +#feedback_answer_star > ul > li > i { |
| 73 | + font-size: 35px; |
| 74 | +} |
| 75 | + |
| 76 | +#feedback_comment { |
| 77 | + margin-top: 15px; |
| 78 | + width: 100%; |
| 79 | + max-width: 680px; |
| 80 | + height: 140px !important; |
| 81 | + border: 2px solid grey !important; |
| 82 | + border-radius: 3px; |
| 83 | +} |
| 84 | +#feedback_msg { |
| 85 | + margin-top: 10px; |
| 86 | +} |
| 87 | + |
| 88 | +#feedback_msg.error { |
| 89 | + color: red; |
| 90 | + font-weight: bold; |
| 91 | +} |
| 92 | +.feedback-star { |
| 93 | + font-size: 14px; |
| 94 | + text-align: center; |
| 95 | + padding-top: 5px; |
| 96 | + line-height: 1em; |
| 97 | +} |
| 98 | +</style> |
| 99 | +<script type="text/javascript"> |
| 100 | + var feedback_site = '{{site.baseurl}}{{page.url}}'; |
| 101 | + var feedback_article_title = '{{page.article_title}}'; |
| 102 | + var feedback_nav_title = '{{page.nav_title}}'; |
| 103 | + var feedback_helpful = ''; |
| 104 | + |
| 105 | + $('#feedback_answer_star li').on('click', function(e){ |
| 106 | + e.preventDefault(); |
| 107 | + var li = $(this); |
| 108 | + var ul = li.parent(); |
| 109 | + var i = li.children('i'); |
| 110 | + feedback_helpful = i.attr('data-value') || ''; |
| 111 | + var lis = ul.children('li'); |
| 112 | + var is_sel = false; |
| 113 | + lis.each(function (f,c){ |
| 114 | + var el = $(this) |
| 115 | + var star = el.children('i'); |
| 116 | + if (star.attr('data-value') == feedback_helpful){ |
| 117 | + is_sel = true; |
| 118 | + } |
| 119 | + if (is_sel){ |
| 120 | + el.addClass('active'); |
| 121 | + } |
| 122 | + else { |
| 123 | + el.removeClass('active'); |
| 124 | + } |
| 125 | + }) |
| 126 | + }); |
| 127 | + |
| 128 | + |
| 129 | + $('#feedback_submit').on('click',function(e){ |
| 130 | + var title = 'Documentations Feedback'; |
| 131 | + var comment = $('#feedback_comment').val().trim(); |
| 132 | + var feedback_div = $('#feedback_msg'); |
| 133 | + var submit_data = { |
| 134 | + 'Helpful': feedback_helpful, |
| 135 | + 'URL': feedback_site, |
| 136 | + 'Article Title': title, |
| 137 | + 'Nav Title': title, |
| 138 | + 'Params': window.location.search, |
| 139 | + "Language": page_language, |
| 140 | + 'Feedback': comment |
| 141 | + }; |
| 142 | + if (!feedback_helpful || !comment){ |
| 143 | + feedback_div.fadeIn(); |
| 144 | + feedback_div.addClass('error'); |
| 145 | + feedback_div.html('Please provide a rating and feedback'); |
| 146 | + feedback_div.fadeOut(2000).removeClass('error'); |
| 147 | + return; |
| 148 | + } |
| 149 | + $('#feedback_submit').hide(); |
| 150 | + |
| 151 | + if (typeof (appboy) !== 'undefined') { |
| 152 | + appboy.logCustomEvent( |
| 153 | + "Documentations Feedback Comment", { |
| 154 | + "Feedback": feedback_helpful, |
| 155 | + "Article Title": title, |
| 156 | + "Nav Title": title, |
| 157 | + "URL": feedback_site, |
| 158 | + "Language": page_language, |
| 159 | + "Comment": comment |
| 160 | + } |
| 161 | + ); |
| 162 | + } |
| 163 | + |
| 164 | + var jqxhr = $.ajax({ |
| 165 | + url: 'https://c9616da7-4322-4bed-9b51-917c1874fb31.trayapp.io/feedback', |
| 166 | + method: "GET", |
| 167 | + dataType: "json", |
| 168 | + data: submit_data |
| 169 | + }).done(function(dt) { |
| 170 | + feedback_div.html(''); |
| 171 | + if (dt['result'] == 'success'){ |
| 172 | + $('#feedback_section').hide(); |
| 173 | + feedback_div.html('We truly value every piece of feedback. Thank you for your response.'); |
| 174 | + feedback_div.fadeIn("slow"); |
| 175 | + } |
| 176 | + else { |
| 177 | + feedback_div.html('Error. Please try again at a later time.'); |
| 178 | + $('#feedback_submit').show(); |
| 179 | + } |
| 180 | + feedback_div.fadeIn("slow"); |
| 181 | + }); |
| 182 | + }); |
| 183 | +</script> |
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