[BUG] QZ app connecting but not sending data to Zwift or Rouvy

[alanga48]

I have an Echelon Connect Sport Indoor Cycling Exercise Bike that I've been using with the QZ iOS app for the last year or so to do Peloton classes. Worked like a charm. I wanted to try something new so I downloaded Zwift onto my Macbook and followed the instructions to add my Zwift login info to the QZ settings. The first time, it worked perfectly, but now for some reason I can no longer get it to work. Here's what I'm doing:

• Open Zwift
  

• Wake up my bike and open QZ, connects to my bike without issue
  

• Zwift is able to find and connect to the QZ app, no issue
  

debug-Thu_Feb_6_15_38_07_2025.log

I pick a route, start peddling, and nothing is reflected in Zwift. Avatar doesn't move. Zwift shows QZ is connected and the stats are shown the QZ UI, but that data is not being communicated to Zwift.


I've tried restarting all my devices and reinstalling Zwift, can't get it to work. I also thought it might be something with Zwift so I tried to use Rouvy but same thing. It connects but no data is sent when I peddle and the avatar doesn't move.

I have no idea what I'm doing wrong since I got it to work once before but now the same steps inexplicably aren't working. I really want to be able to use Zwift and Rouvy and would love some help!

[cagnulein]

To understand this: did you try to swap the devices? Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud Il giorno gio 6 feb 2025 alle 22:55 Amy Langa ***@***.***> ha scritto:

…

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[alanga48]

I did not swap devices as unfortunately I don't have other devices to swap to. I have an iPhone, a Mac running Zwift, and an Echelon Connect Sport bike. Thank you for help.

[cagnulein]

got the issue: i see that you have also a kickr core around you. so set the echelon bike under manual device setting in the advanced settings in qz and press ok and restart qz
let me know