pool only sees firewall ip address

[Stardock2018]

I need some direction where to look. My Set your minimal payout level isn't working. In the logs, it only shows my firewall address, so people cant set min payout.

[crmiman]

The same issue, was it resolved?

[crmiman]

I solved it by turning off PPTP on the superior router. Now I can already see the client IPs.