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Datadog Issue with s3 get integration #974

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rayzhou-bit opened this issue Mar 13, 2025 · 1 comment
Open

Datadog Issue with s3 get integration #974

rayzhou-bit opened this issue Mar 13, 2025 · 1 comment

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@rayzhou-bit
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In exploring issues with orphaned span (Request #1877349), we discovered that s3.getobject spans in our services are orphaned.

  • This is happening specifically with s3.getobject and not other resources.
  • This is happening to our edxapp services (service: edx-edx-app-*) for both django webapps and celery workers.
  • The expected behavior is that almost all of these spans should be children to django.request.

This suggests that there may be an issue with Datadog s3 integration in 2U.

Datadog request ticket: https://help.datadoghq.com/hc/en-us/requests/2077640

@robrap robrap moved this to Blocked in Arch-BOM Mar 14, 2025
@rayzhou-bit rayzhou-bit self-assigned this Mar 14, 2025
@rayzhou-bit rayzhou-bit moved this from Blocked to In Progress in Arch-BOM Mar 25, 2025
@rayzhou-bit
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Next step is to apply manual instrumentation by inserting a tracer.trace via our function_trace. Datadog has asked us to place this call in the SoftwareSecurePhotoVerification model on this line of code.

function_trace defined here: https://github.com/openedx/edx-django-utils/blob/1871db85cd98f3986c7848ee20954f2f1bbd3845/edx_django_utils/monitoring/internal/utils.py#L98

@rayzhou-bit rayzhou-bit moved this from In Progress to Ready For Development in Arch-BOM Apr 2, 2025
@rayzhou-bit rayzhou-bit removed their assignment Apr 2, 2025
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