webin-cli version 8.2.0 incorrectly returns with Invalid submission account user name or password

[MengLu-flw]

Hi all,

I am trying to submit raw reads (in fastq.gz format) using the script below:
java -jar $APP/webin-cli-8.2.0/webin-cli-8.2.0.jar -userName=??? -password=??? -context=reads -manifest=$mDIR/Manifest_ML001_EKDN220041642-1A_1.fastq.txt -submit -test

However, it failed and I received these errors:

INFO : Your application version is 8.2.0
INFO : Connecting to FTP server : webin2.ebi.ac.uk
INFO : Creating report file: /mnt/shared/scratch/mlu/ENA/all_raw/concat/submission_run3/manifests/./webin-cli.report
ERROR: Last received FTP Reply. ReplyCode : 530, ReplyStrings : [530 Login incorrect.]
ERROR: FTP service authentication error. Invalid submission account user name or password. Please try enclosing your password in single quotes. Failed to upload files to server because of a user error.
INFO : This was a TEST submission(s).
ERROR: Some or all submissions failed. Please see application logs.

I tried many ways (using single quotes or without single quotes around my password) but none of my tries worked.

Any idea how to debug this? Many thanks in advance!!

[schuettl]

Hi there,

I am having the same problem. It seems to be an inconsistent problem, since one or two uploads worked in between, then I got an authentication error again (see below).
This is on Ubuntu 20 LTS...

INFO : Your application version is 8.2.0 INFO : Connecting to FTP server : webin2.ebi.ac.uk INFO : Creating report file: /XXX/./webin-cli.report INFO : Uploading file: /XXXX.fastq.gz INFO : Files have been uploaded to webin2.ebi.ac.uk. INFO : The submission has been completed successfully. The following run accession was assigned to the submission: ERRXXXXXXX INFO : The submission has been completed successfully. The following experiment accession was assigned to the submission: ERXXXXXX INFO : This was a TEST submission(s). INFO : Your application version is 8.2.0 INFO : Connecting to FTP server : webin2.ebi.ac.uk INFO : Creating report file: /XXXXXXXXXXX/./webin-cli.report INFO : Uploading file: /XXXXXX.fastq.gz WARN : Retrying file upload to FTP server. INFO : Connecting to FTP server : webin2.ebi.ac.uk WARN : Retrying file upload to FTP server. INFO : Connecting to FTP server : webin2.ebi.ac.uk WARN : Retrying file upload to FTP server. INFO : Connecting to FTP server : webin2.ebi.ac.uk ERROR: Last received FTP Reply. ReplyCode : 530, ReplyStrings : [530 Login incorrect.] ERROR: FTP service authentication error. Invalid submission account user name or password. Please try enclosing your password in single quotes. Failed to upload files to server because of a user err or. INFO : This was a TEST submission(s). ERROR: Some or all submissions failed. Please see application logs.

[theosanderson]

We have also been seeing this since 8.2.0 (or more specifically, today, maybe that's more the issue), perhaps especially with the test instance

[schuettl]

I can confirm that today it works for me without error with version 8.1.1... but I havent tried 8.2.0 today...

[valerybio]

Hi there!
I've been encountering the same problem.
I tried using version 8.2.0 and it worked for most of the samples, but for some of them the same error regarding Login incorrect occurred.
I tried version 8.1.1 too but I encountered the same error for the same samples.
The password did not change so it is not the problem, I thought about a networking problem, but only some samples get skipped...
Might try again tomorrow, but would appreciate if there's a way of debugging it

Thank you in advance!

[theosanderson]

There are reports elsewhere of more general flakiness on other ENA FTP sites so I think this is likely that (and therefore not version-specific)