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Wrong EOL date for Fairphone 3? #6588

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Rudloff opened this issue Jan 16, 2025 · 4 comments · Fixed by #6976
Closed

Wrong EOL date for Fairphone 3? #6588

Rudloff opened this issue Jan 16, 2025 · 4 comments · Fixed by #6976
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@Rudloff
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Rudloff commented Jan 16, 2025

Link to product page on endoflife.date

https://endoflife.date/fairphone

Details of incorrect and correct details you have found

endoflife.date says the Fairphone 3 is EOL since 30 Sep 2024 and Fairphone 3+ will be in 30 Sep 2025.
But this page says they are both supported until 2026.

What is the source website for the product and for its version information?

https://support.fairphone.com/hc/en-us/articles/9979180437393-Fairphone-OS
@Rudloff Rudloff added the bug Something isn't working label Jan 16, 2025
@captn3m0
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We guarantee software support on Fairphone 3(+) with security and software upgrades for about 5 years after the first launch date (August 2019), aiming for reaching 7 years with security updates until mid-2026.

Guarantee is for September 2024, with a best case of mid-2026.

It is a bit confusing since it is unclear if the first-launch date for Fairphone 3+ counts separately.

Maybe we can change it to eol: false, and put a note about it having crossed the guaranteed timeline, and now is on a best-efforts basis?

@Rudloff
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Rudloff commented Jan 17, 2025

I agree it is confusing. But I think it should have eol: false until the Fairphone OS page announces the end of support (like they did for Fairphone 2).

@hdep
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hdep commented Mar 14, 2025

here is what I got from their support :

The software and security updates for both models are expected to be provided for 5 years from the original launch date of the Fairphone 3 in August 2019. This means software support is expected to last until August 2024, and security updates will be provided until mid-2026.
 
So, in short, the Fairphone 3+ follows the same support schedule as the Fairphone 3. The support end date is not extended by the Fairphone 3+'s release.

Fairphone3 and 3+ should have the same eol

captn3m0 added a commit that referenced this issue Mar 16, 2025
@captn3m0
[fairphone] Update EOL for 3, 3+
f395523 
Closes #6588. Quoting the support team:

> The software and security updates for both models are expected to be provided for 5 years from the original launch date of the Fairphone 3 in August 2019. This means software support is expected to last until August 2024, and security updates will be provided until mid-2026.
> 
> So, in short, the Fairphone 3+ follows the same support schedule as the Fairphone 3. The support end date is not extended by the Fairphone 3+'s release.

Thanks @hdep
@captn3m0 captn3m0 mentioned this issue Mar 16, 2025
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@captn3m0
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Filed #6976

Preview: https://deploy-preview-6976--endoflife-date.netlify.app/fairphone

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[fairphone] Update EOL for 3, 3+ endoflife-date/endoflife.date
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@captn3m0 @Rudloff @hdep