Skip to content

[Feature]: WhatsApp Groups UI: Remove or add clarity on verify Gupshup & Phone number fields #3856

@SangeetaMishr

Description

@SangeetaMishr

Summary

During recent onboarding calls, we observed that NGOs using WhatsApp Groups are facing confusion in the WhatsApp settings section. Specifically:

  • The Verify Gupshup setting is unclear
  • The Organisation phone number field creates confusion - NGOs are unsure whether they should enter:
    Their personal number
    The Maytapi number

Certain sections in the UI are not relevant for WA group users but are still visible, adding to the confusion and making the interface harder to understand for non-technical users.

Requirements

  • Add a line or completely remove the Verify Gupshup setting
  • Organisation phone number field (clearly specify what number should be entered)
  • Hide non-relevant sections for NGOs using WhatsApp Groups

Acceptance Criteria

  • Users should not get confuse with Verify Gupshup setting
  • Organisation phone number field explicitly indicates the correct number to be entered
  • Non-relevant sections are hidden or WhatsApp Group use cases

Screenshots

Image

Additional Notes

No response

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions