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reports.php
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<?php
/**
* @file reports.php
* @brief Handles report requests
* @copyright Copyright (c) 2018 GOautodial Inc.
* @author Demian Lizandro A, Biscocho
* @author Alexander Jim H. Abenoja
*
* @par <b>License</b>:
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU Affero General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU Affero General Public License for more details.
*
* You should have received a copy of the GNU Affero General Public License
* along with this program. If not, see <http://www.gnu.org/licenses/>.
*/
require_once('./php/APIHandler.php');
$api = \creamy\APIHandler::getInstance();
$pageTitle = $_POST['pageTitle'];
$fromDate = date('Y-m-d H:i:s');
$toDate = date('Y-m-d H:i:s');
$campaignID = NULL;
$request = NULL;
$userID = NULL;
$userGroup = NULL;
$statuses = NULL;
if (isset($_POST['pageTitle']) && $pageTitle != "call_export_report") {
$pageTitle = $_POST['pageTitle'];
$pageTitle = stripslashes($pageTitle);
}
if (isset($_POST["fromDate"])) {
$fromDate = date('Y-m-d H:i:s', strtotime($_POST['fromDate']));
}
if ($_POST["toDate"] != "" && $_POST["fromDate"] != "") {
$toDate = date('Y-m-d H:i:s', strtotime($_POST['toDate']));
}
if (isset($_POST["campaignID"])) {
$campaignID = $_POST["campaignID"];
$campaignID = stripslashes($campaignID);
}
if (isset($_POST["request"])) {
$request = $_POST["request"];
$request = stripslashes($request);
}
if (isset($_POST["userID"])) {
$userID = $_POST["userID"];
$userID = stripslashes($userID);
}
if (isset($_POST["userGroup"])) {
$userGroup = $_POST["userGroup"];
$userGroup = stripslashes($userGroup);
}
if (isset($_POST["statuses"])) {
$statuses = $_POST["statuses"];
$statuses = stripslashes($statuses);
}
$postfields = array(
'goAction' => 'goGetReports',
'pageTitle' => $pageTitle,
'fromDate' => $fromDate,
'toDate' => $toDate,
'campaignID' => $campaignID,
'request' => $request,
'statuses' => $statuses
);
$output = $api->API_getReports($postfields);
if ($output->result == "success") {
echo '<div class="responsive animated bounceInUp">';
// AGENT TIME DETAIL
if ($pageTitle == "agent_detail") {
$agent_detail = '';
// top table
$agent_detail .= '<div>
<table class="display responsive no-wrap table table-striped table-bordered table-hover" width="100%" id="agent_detail_top">
<thead>
<tr>
<th nowrap> Full Name </th>
<th nowrap> User Name </th>
<th nowrap> Calls </th>
<th nowrap> Agent Time </th>
<th nowrap> WAIT </th>
<th nowrap> Talk </th>
<th nowrap> Dispo </th>
<th nowrap> Pause </th>
<th nowrap> Wrap-Up </th>
<th nowrap> Customer </th>
</tr>
</thead>
<tbody>
';
if ($output->getReports->TOPsorted_output != NULL) {
//var_dump($output->getReports->TOPsorted_output[$i]->name);
for ($i=0; $i < count($output->getReports->TOPsorted_output); $i++) {
$agent_detail .= '<tr>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->name.'</td>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->user.'</td>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->number_of_calls.'</td>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->agent_time.'</td>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->wait_time.'</td>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->talk_time.'</td>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->dispo_time.'</td>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->pause_time.'</td>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->wrap_up.'</td>
<td nowrap>'.$output->getReports->TOPsorted_output[$i]->customer_time.'</td>
</tr>';
}
} else {
$agent_detail .= "";
}
$agent_detail .= '</tbody>';
if ($output->getReports->TOTcalls != NULL) {
$agent_detail .= '<tfoot><tr class="warning"><th nowrap> Total </th>';
$agent_detail .= '<th nowrap>'.$output->getReports->TOT_AGENTS.'</th>';
$agent_detail .= '<th nowrap>'.$output->getReports->TOTcalls.'</th>';
$agent_detail .= '<th nowrap>'.$output->getReports->TOTALtime.'</th>';
$agent_detail .= '<th nowrap>'.$output->getReports->TOTwait.'</th>';
$agent_detail .= '<th nowrap>'.$output->getReports->TOTtalk.'</th>';
$agent_detail .= '<th nowrap>'.$output->getReports->TOTdispo.'</th>';
$agent_detail .= '<th nowrap>'.$output->getReports->TOTpause.'</th>';
$agent_detail .= '<th nowrap>'.$output->getReports->TOTdead.'</th>';
$agent_detail .= '<th nowrap>'.$output->getReports->TOTcustomer.'</th>';
$agent_detail .= '</tr></tfoot>';
}
$agent_detail .= '</table></div><br/>';
// login table
if ($output->getReports->sub_statusesTOP != NULL) {
$agent_detail .= '<div>
<table class="display responsive no-wrap table table-striped table-bordered table-hover" width="100%" id="agent_detail_login">
<thead>
<tr>
<th nowrap> User </th>';
//var_dump($output->getReports->sub_statusesTOP);
for($i=0; $i < count($output->getReports->sub_statusesTOP); $i++) {
//$Hstatuses = explode(",", $output->getReports->sub_statusesTOP[$i]);
$agent_detail .= '<th nowrap>'.$output->getReports->sub_statusesTOP[$i].'</th>';
}
// $agent_detail .= $output->getReports->sub_statusesTOP;
$agent_detail .= '</tr>
</thead>
<tbody>
';
if ($output->getReports->BOTsorted_output != NULL) {
for($i=0; $i < count($output->getReports->BOTsorted_output); $i++) {
$statuses = explode(",", $output->getReports->BOTsorted_output[$i]->statuses);
$agent_detail .= '<tr>
<td nowrap>'.$output->getReports->BOTsorted_output[$i]->name.'</td>';
for($a=0; $a < count($output->getReports->sub_statusesTOP); $a++) {
if (!empty($statuses[$a]))
$agent_detail .= '<td nowrap>'.$statuses[$a].'</td>';
else
$agent_detail .= '<td nowrap>00:00:00</td>';
}
'</tr>';
unset($statuses);
//$agent_detail .= $output->getReports->BOTsorted_output[$i];
}
}else{
$agent_detail .= "";
}
$agent_detail .= '</tbody>';
if ($output->getReports->SUMstatuses != NULL) {
$agent_detail .= '<tfoot><tr class="warning"><th nowrap> Total </th>';
for($i=0; $i < count($output->getReports->SUMstatuses); $i++) {
$agent_detail .= '<th nowrap>'.$output->getReports->SUMstatuses[$i].'</th>';
}
$agent_detail .= '</tr></tfoot>';
}
$agent_detail .= '</table></div><br/>';
}
//FORM TO BE PASSED WHEN EXPORT IS CALLED
$agent_detail .= '<form action="php/ExportAgentDetails.php" id="export_agentdetail_form" method="POST">
<input type="hidden" name="pageTitle" value="'.$pageTitle.'" />
<input type="hidden" name="fromDate" value="'.$fromDate.'" />
<input type="hidden" name="toDate" value="'.$toDate.'" />
<input type="hidden" name="campaignID" value="'.$_POST["campaignID"].'" />
<input type="hidden" name="session_user" value="'.$_SESSION["user"].'" />
</form>';
echo $agent_detail; // return for agent details
}// end of agent_detail
// AGENT PERFORMANCE DETAIL
if ($pageTitle == "agent_pdetail") {
$agent_pdetail = '';
// start of top table
$agent_pdetail .= '<div>
<table class="display responsive no-wrap table table-striped table-bordered table-hover" width="100%" id="agent_pdetail_top">
<thead>
<tr>
<th nowrap> Full Name </th>
<th nowrap> ID </th>
<th nowrap> Calls </th>
<th nowrap> Time </th>
<th nowrap> Pause </th>
<th nowrap> » Avg </th>
<th nowrap> WAIT </th>
<th nowrap> » Avg </th>
<th nowrap> Talk </th>
<th nowrap> » Avg </th>
<th nowrap> Dispo </th>
<th nowrap> » Avg </th>
<th nowrap> Wrap-Up </th>
<th nowrap> » Avg </th>
<th nowrap> Customer </th>
<th nowrap> » Avg </th>
</tr>
</thead>
<tbody>';
if ($output->getReports->TOPsorted_output != NULL) {
for($i=0; $i <= count($output->getReports->TOPsorted_output); $i++) {
$agent_pdetail .= $output->getReports->TOPsorted_output[$i];
}
}else{
$agent_pdetail .= "";
}
$agent_pdetail .= '</tbody>';
if ($output->getReports->TOPsorted_output != NULL) {
$agent_pdetail .= '<tfoot><tr class="warning"><th nowrap> Total </th>';
$agent_pdetail .= $output->getReports->TOT_AGENTS;
$agent_pdetail .= $output->getReports->TOTcalls;
$agent_pdetail .= $output->getReports->TOTtime_MS;
$agent_pdetail .= $output->getReports->TOTtotPAUSE_MS;
$agent_pdetail .= $output->getReports->TOTavgPAUSE_MS;
$agent_pdetail .= $output->getReports->TOTtotWAIT_MS;
$agent_pdetail .= $output->getReports->TOTavgWAIT_MS;
$agent_pdetail .= $output->getReports->TOTtotTALK_MS;
$agent_pdetail .= $output->getReports->TOTavgTALK_MS;
$agent_pdetail .= $output->getReports->TOTtotDISPO_MS;
$agent_pdetail .= $output->getReports->TOTavgDISPO_MS;
$agent_pdetail .= $output->getReports->TOTtotDEAD_MS;
$agent_pdetail .= $output->getReports->TOTavgDEAD_MS;
$agent_pdetail .= $output->getReports->TOTtotCUSTOMER_MS;
$agent_pdetail .= $output->getReports->TOTavgCUSTOMER_MS;
$agent_pdetail .= '</tr></tfoot>';
}
$agent_pdetail .= '</table></div><br/>';
// end of top table
// start of middle table
if ($output->getReports->MIDsorted_output != NULL) {
$agent_pdetail .= '<br/><div>
<table class="display responsive no-wrap table table-striped table-bordered table-hover" width="100%" id="agent_pdetail_mid">
<thead>
<tr>
<th nowrap> Full Name </th>';
if ($output->getReports->SstatusesTOP != NULL) {
$agent_pdetail .= $output->getReports->SstatusesTOP;
}
$agent_pdetail .= '</tr></thead><tbody>';
for($i=0; $i <= count($output->getReports->MIDsorted_output); $i++) {
$agent_pdetail .= $output->getReports->MIDsorted_output[$i];
}
$agent_pdetail .= '</tbody>';
if ($output->getReports->MIDsorted_output != NULL) {
$agent_pdetail .= '<tfoot><tr class="warning"><th nowrap> Total </th>';
if ($output->getReports->SstatusesSUM != NULL) {
$agent_pdetail .= $output->getReports->SstatusesSUM;
}
$agent_pdetail .= '</tr></tfoot>';
}
$agent_pdetail .= '</table></div><br/>';
}
//end of middle table
// start of legend
if ($output->getReports->MIDsorted_output != NULL) {
$agent_pdetail .= '<table class="table table-hover">
<tr class="info"><th colspan="2"><small>LEGEND: </th></tr>';
for ($i=0; $i < count($output->getReports->Legend); $i+=2) {
$agent_pdetail .= "<tr><td><small>".$output->getReports->Legend[$i]."</small></td><td><small>".$output->getReports->Legend[$i+1]."</small></td></tr>";
}
$agent_pdetail .= '</table><br/>';
}
// end of legend
// start of bottom table
$agent_pdetail .= '<div>
<table class="display responsive no-wrap table table-striped table-bordered table-hover" width="100%" id="agent_pdetail_bottom">
<thead>
<tr>
<th nowrap> Full Name </th>
<th nowrap> ID </th>
<th nowrap> Total </th>
<th nowrap> NonPause </th>
<th nowrap> Pause </th>
</tr>
</thead>
<tbody>';
if ($output->getReports->BOTsorted_output != NULL) {
for($i=0; $i <= count($output->getReports->BOTsorted_output); $i++) {
$agent_pdetail .= $output->getReports->BOTsorted_output[$i];
}
}else{
$agent_pdetail .= "";
}
$agent_pdetail .= '</tbody>';
if ($output->getReports->BOTsorted_output != NULL) {
$agent_pdetail .= '<tfoot><tr class="warning"><th nowrap> Total </th>';
$agent_pdetail .= $output->getReports->TOT_AGENTS;
$agent_pdetail .= $output->getReports->TOTtotTOTAL_MS;
$agent_pdetail .= $output->getReports->TOTtotNONPAUSE_MS;
$agent_pdetail .= $output->getReports->TOTtotPAUSEB_MS;
$agent_pdetail .= '</tr></tfoot>';
}
$agent_pdetail .= '</table></div><br/>';
// end of bottom table
// start of login table
if ($output->getReports->SstatusesBOT != NULL) {
$agent_pdetail .= '<div>
<table class="display responsive no-wrap table table-striped table-bordered table-hover" width="100%" id="agent_pdetail_login">
<thead>
<tr>';
$agent_pdetail .= $output->getReports->SstatusesBOT;
$agent_pdetail .='</tr>
</thead>
<tbody>';
if ($output->getReports->SstatusesBOTR != NULL) {
for($i=0; $i <= count($output->getReports->SstatusesBOTR); $i++) {
$agent_pdetail .= '<tr>'.$output->getReports->SstatusesBOTR[$i].'</tr>';
}
}else{
$agent_pdetail .= "";
}
$agent_pdetail .= '</tbody>';
if ($output->getReports->SstatusesBOTR != NULL) {
$agent_pdetail .= '<tfoot><tr class="warning">';
if ($output->getReports->SstatusesBSUM != NULL) {
$agent_pdetail .= $output->getReports->SstatusesBSUM;
}
$agent_pdetail .= '</tr></tfoot>';
}
}
$agent_pdetail .= '</table></div><br/>';
// -- end of login table
echo $agent_pdetail; // return for agent performance detail
}// end of agent_pdetail
// DIAL STATUSES SUMMARY
if ($pageTitle == "dispo") {
//var_dump($output->getReports->queryx);
echo '<div>'.$output->getReports->TOPsorted_output.'</div>';
}// end of dispo
// STATISTICAL REPORT
if ($pageTitle == "stats") {
//print_r($output->getReports);
//$increment_color = "009688";
if ($_POST["request"] == "daily") {
$max = max(/*$output->getReports->data_calls->hour0, $output->getReports->data_calls->hour1, $output->getReports->data_calls->hour2, $output->getReports->data_calls->hour3,
$output->getReports->data_calls->hour4, $output->getReports->data_calls->hour5, $output->getReports->data_calls->hour6, $output->getReports->data_calls->hour7, */
$output->getReports->data_calls->hour8, $output->getReports->data_calls->hour9, $output->getReports->data_calls->hour10, $output->getReports->data_calls->hour11,
$output->getReports->data_calls->hour12, $output->getReports->data_calls->hour13, $output->getReports->data_calls->hour14, $output->getReports->data_calls->hour15,
$output->getReports->data_calls->hour16, $output->getReports->data_calls->hour17, $output->getReports->data_calls->hour18, $output->getReports->data_calls->hour19,
$output->getReports->data_calls->hour20, $output->getReports->data_calls->hour21, $output->getReports->data_calls->hour22);/*, $hour23);*/
}
if ($_POST["request"] == "weekly") {
$max = max($output->getReports->data_calls->Day0, $output->getReports->data_calls->Day1, $output->getReports->data_calls->Day2, $output->getReports->data_calls->Day3,
$output->getReports->data_calls->Day4, $output->getReports->data_calls->Day5, $output->getReports->data_calls->Day6);
}
if ($_POST["request"] == "monthly") {
$max = max($output->getReports->data_calls->Month1, $output->getReports->data_calls->Month2, $output->getReports->data_calls->Month3, $output->getReports->data_calls->Month4,
$output->getReports->data_calls->Month5, $output->getReports->data_calls->Month6, $output->getReports->data_calls->Month7, $output->getReports->data_calls->Month8,
$output->getReports->data_calls->Month9, $output->getReports->data_calls->Month10, $output->getReports->data_calls->Month11, $output->getReports->data_calls->Month12);
}
if ($max != NULL) {
$max_count = max($max);
}else{
$max_count = $max;
}
if ($max_count <= 4) {
$max_count = 4;
}
?>
<div collapse="panelChart9" class="panel-wrapper">
<div class="panel-body">
<div class="chart-splinev1 flot-chart"></div> <!-- data is in JS -> demo-flot.js -> search (Overall/Home/Pagkain)-->
</div>
</div>
<div id="legendBox"></div>
<br/><br/>
<legend><small>Call Statistics</small></legend>
<div class="row">
<div class="col-lg-4">
<div class="panel widget bg-gray-light" style="height: 95px;">
<div class="row status-box">
<div class="col-xs-6 text-center bg-gray-lighter pv-md animated pulse">
<h2><?php echo $output->getReports->total_calls;?></h2>
</div>
<div class="col-xs-6 pv-lg">
<div class="text-sm">Total Calls</div>
</div>
</div>
</div>
</div>
<div class="col-lg-4">
<div class="panel widget bg-gray-light" style="height: 95px;">
<div class="row status-box">
<div class="col-xs-6 text-center bg-gray-lighter pv-md animated pulse">
<h2><?php echo count($output->getReports->data_agents->cuser);?></h2>
</div>
<div class="col-xs-6 pv-lg">
<div class="text-sm">Total Agents</div>
</div>
</div>
</div>
</div>
<div class="col-lg-4">
<div class="panel widget bg-gray-light" style="height: 95px;">
<div class="row status-box">
<div class="col-xs-6 text-center bg-gray-lighter pv-md animated pulse">
<h2><?php echo $output->getReports->total_leads;?></h2>
</div>
<div class="col-xs-6 pv-lg">
<div class="text-sm">Lead Count</div>
</div>
</div>
</div>
</div>
</div>
<br/><br/>
<legend><small>Disposition Stats</small></legend>
<?php
if ($output->getReports->data_status->status != NULL) {
?>
<div class="row">
<div class="col-lg-4">
<?php
for($i = 0; $i < count($output->getReports->data_status->status); $i++) {
$percentage_stats = ($output->getReports->data_status->ccount[$i]/$output->getReports->total_calls)*100;
$percentage_stats = number_format($percentage_stats, 2);
?>
<div class="row mb">
<div class="col-lg-6">
<h2 class="pull-right"><?php echo $percentage_stats;?>%</h2>
</div>
<div class="col-lg-6">
<h5><?php echo $output->getReports->data_status->status_name[$i];?> (<?php echo $output->getReports->data_status->status[$i];?>)</h5>
<span class="label label-purple"><?php echo $output->getReports->data_status->ccount[$i];?> calls</span>
</div>
</div>
<?php
}
?>
</div>
<div class="col-lg-8">
<div class="panel-body">
<div class="chart-pie flot-chart"></div>
</div>
</div>
</div>
<?php
}else{
?>
<div class="row mb">
<center><h3> - - - NO DATA - - - </h3></center>
</div>
<?php
}
?>
<script>
$(function() {
var datav3 = [
<?php
if ($_POST["request"] == "daily") {
if ($output->getReports->data_calls->cdate != NULL) { // if data exists
for($i = 0; $i < count($output->getReports->data_calls->cdate); $i++) {
$cdate = $output->getReports->data_calls->cdate[$i];
$hour0 = $output->getReports->data_calls->hour0[$i];
if ($hour0 == NULL)$hour0 = 0;
$hour1 = $output->getReports->data_calls->hour1[$i];
if ($hour1 == NULL)$hour1 = 0;
$hour2 = $output->getReports->data_calls->hour2[$i];
if ($hour2 == NULL)$hour2 = 0;
$hour3 = $output->getReports->data_calls->hour3[$i];
if ($hour3 == NULL)$hour3 = 0;
$hour4 = $output->getReports->data_calls->hour4[$i];
if ($hour4 == NULL)$hour4 = 0;
$hour5 = $output->getReports->data_calls->hour5[$i];
if ($hour5 == NULL)$hour5 = 0;
$hour6 = $output->getReports->data_calls->hour6[$i];
if ($hour6 == NULL)$hour6 = 0;
$hour7 = $output->getReports->data_calls->hour7[$i];
if ($hour7 == NULL)$hour7 = 0;
$hour8 = $output->getReports->data_calls->hour8[$i];
if ($hour8 == NULL)$hour8 = 0;
$hour9 = $output->getReports->data_calls->hour9[$i];
if ($hour9 == NULL)$hour9 = 0;
$hour10 = $output->getReports->data_calls->hour10[$i];
if ($hour10 == NULL)$hour10 = 0;
$hour11 = $output->getReports->data_calls->hour11[$i];
if ($hour11 == NULL)$hour11 = 0;
$hour12 = $output->getReports->data_calls->hour12[$i];
if ($hour12 == NULL)$hour12 = 0;
$hour13 = $output->getReports->data_calls->hour13[$i];
if ($hour13 == NULL)$hour13 = 0;
$hour14 = $output->getReports->data_calls->hour14[$i];
if ($hour14 == NULL)$hour14 = 0;
$hour15 = $output->getReports->data_calls->hour15[$i];
if ($hour15 == NULL)$hour15 = 0;
$hour16 = $output->getReports->data_calls->hour16[$i];
if ($hour16 == NULL)$hour16 = 0;
$hour17 = $output->getReports->data_calls->hour17[$i];
if ($hour17 == NULL)$hour17 = 0;
$hour18 = $output->getReports->data_calls->hour18[$i];
if ($hour18 == NULL)$hour18 = 0;
$hour19 = $output->getReports->data_calls->hour19[$i];
if ($hour19 == NULL)$hour19 = 0;
$hour20 = $output->getReports->data_calls->hour20[$i];
if ($hour20 == NULL)$hour20 = 0;
$hour21 = $output->getReports->data_calls->hour21[$i];
if ($hour21 == NULL)$hour21 = 0;
$hour22 = $output->getReports->data_calls->hour22[$i];
if ($hour22 == NULL)$hour22 = 0;
$hour23 = $output->getReports->data_calls->hour23[$i];
if ($hour23 == NULL)$hour23 = 0;
?>
{"label": <?php echo '"'.$cdate.'"';?>,
"color": getRandomColor(),
"data": [
<?php
echo '["8 AM",'. $hour8 .'],';
echo '["9 AM",'. $hour9 .'],';
echo '["10 AM",'. $hour10 .'],';
echo '["11 AM",'. $hour11 .'],';
echo '["12 NN",'. $hour12 .'],';
echo '["1 PM",'. $hour13 .'],';
echo '["2 PM",'. $hour14 .'],';
echo '["3 PM",'. $hour15 .'],';
echo '["4 PM",'. $hour16 .'],';
echo '["5 PM",'. $hour17 .'],';
echo '["6 PM",'. $hour18 .'],';
echo '["7 PM",'. $hour19 .'],';
echo '["8 PM",'. $hour20 .'],';
echo '["9 PM",'. $hour21 .'],';
echo '["10 PM",'. $hour22 .']';
echo ']}';
/*echo '["11 PM",'. $hour23 .'],';
echo '["12 AM",'. $hour0 .'],';
echo '["1 AM",'. $hour1 .'],';
echo '["2 AM",'. $hour2 .'],';
echo '["3 AM",'. $hour3 .'],';
echo '["4 AM",'. $hour4 .'],';
echo '["5 AM",'. $hour5 .'],';
echo '["6 AM",'. $hour6 .'],';
echo '["7 AM",'. $hour7 .']';*/
$a = $i + 1;
if (count($output->getReports->data_calls->cdate) > $a)
echo ", ";
}
}else{ //if data is null
$cdate = "";
?>
{"label": <?php echo '"'.$cdate.'"';?>,
"color": getRandomColor(),
"data": [
<?php
echo '["8 AM", 0],';
echo '["9 AM", 0],';
echo '["10 AM", 0],';
echo '["11 AM", 0],';
echo '["12 NN", 0],';
echo '["1 PM", 0],';
echo '["2 PM", 0],';
echo '["3 PM", 0],';
echo '["4 PM", 0],';
echo '["5 PM", 0],';
echo '["6 PM", 0],';
echo '["7 PM", 0],';
echo '["8 PM", 0],';
echo '["9 PM", 0],';
echo '["10 PM", 0]';
/*echo '["11 PM",'. $hour15 .'],';
echo '["12 AM",'. $hour16 .'],';
echo '["1 AM",'. $hour17 .'],';
echo '["2 AM",'. $hour18 .'],';
echo '["3 AM",'. $hour19 .'],';
echo '["4 AM",'. $hour20 .'],';
echo '["5 AM",'. $hour21 .'],';
echo '["6 AM",'. $hour22 .'],';
echo '["7 AM",'. $hour23 .']';*/
echo "]}";
}
} //end of daily
else if ($_POST["request"] == "weekly") { // weekly
if ($output->getReports->data_calls->weekno != NULL) {
for($i = 0; $i < count($output->getReports->data_calls->weekno); $i++) {
$weekno = $output->getReports->data_calls->weekno[$i];
$day0 = $output->getReports->data_calls->Day0[$i];
if ($day0 == NULL)$day0 = 0;
$day1 = $output->getReports->data_calls->Day1[$i];
if ($day1 == NULL)$day1 = 0;
$day2 = $output->getReports->data_calls->Day2[$i];
if ($day2 == NULL)$day2 = 0;
$day3 = $output->getReports->data_calls->Day3[$i];
if ($day3 == NULL)$day3 = 0;
$day4 = $output->getReports->data_calls->Day4[$i];
if ($day4 == NULL)$day4 = 0;
$day5 = $output->getReports->data_calls->Day5[$i];
if ($day5 == NULL)$day5 = 0;
$day6 = $output->getReports->data_calls->Day6[$i];
if ($day6 == NULL)$day6 = 0;
?>
{"label": <?php echo '"'.$weekno.'"';?>,
"color": getRandomColor(),
"data": [
<?php
echo '["Mon",'. $day0 .'],';
echo '["Tue",'. $day1 .'],';
echo '["Wed",'. $day2 .'],';
echo '["Thu",'. $day3 .'],';
echo '["Fri",'. $day4 .'],';
echo '["Sat",'. $day5 .'],';
echo '["Sun",'. $day6 .']';
echo ']}';
$a = $i + 1;
if (count($output->getReports->data_calls->weekno) > $a)
echo ", ";
}
}else{ //if data is null
$weekno = "";
?>
{"label": <?php echo '"'.$weekno.'"';?>,
"color": getRandomColor(),
"data": [
<?php
echo '["Mon", 0],';
echo '["Tue", 0],';
echo '["Wed", 0],';
echo '["Thu", 0],';
echo '["Fri", 0],';
echo '["Sat", 0],';
echo '["Sun", 0]';
echo ']}';
}
}
else if ($_POST["request"] == "monthly") { // weekly
if ($output->getReports->data_calls->monthname != NULL) {
for($i = 0; $i < count($output->getReports->data_calls->monthname); $i++) {
$monthname = $output->getReports->data_calls->monthname[$i];
$month1 = $output->getReports->data_calls->Month1[$i];
if ($month1 == NULL)$month1 = 0;
$month2 = $output->getReports->data_calls->Month2[$i];
if ($month2 == NULL)$month2 = 0;
$month3 = $output->getReports->data_calls->Month3[$i];
if ($month3 == NULL)$month3 = 0;
$month4 = $output->getReports->data_calls->Month4[$i];
if ($month4 == NULL)$month4 = 0;
$month5 = $output->getReports->data_calls->Month5[$i];
if ($month5 == NULL)$month5 = 0;
$month6 = $output->getReports->data_calls->Month6[$i];
if ($month6 == NULL)$month6 = 0;
$month7 = $output->getReports->data_calls->Month7[$i];
if ($month7 == NULL)$month7 = 0;
$month8 = $output->getReports->data_calls->Month8[$i];
if ($month8 == NULL)$month8 = 0;
$month9 = $output->getReports->data_calls->Month9[$i];
if ($month9 == NULL)$month9 = 0;
$month10 = $output->getReports->data_calls->Month10[$i];
if ($month10 == NULL)$month10 = 0;
$month11 = $output->getReports->data_calls->Month11[$i];
if ($month11 == NULL)$month11 = 0;
$month12 = $output->getReports->data_calls->Month12[$i];
if ($month12 == NULL)$month12 = 0;
?>
{"label": <?php echo '"'.$monthname.'"';?>,
"color": getRandomColor(),
"data": [
<?php
echo '["Jan",'. $month1 .'],';
echo '["Feb",'. $month2 .'],';
echo '["Mar",'. $month3 .'],';
echo '["Apr",'. $month4 .'],';
echo '["May",'. $month5 .'],';
echo '["Jun",'. $month6 .'],';
echo '["Jul",'. $month7 .'],';
echo '["Aug",'. $month8 .'],';
echo '["Sep",'. $month9 .'],';
echo '["Oct",'. $month10 .'],';
echo '["Nov",'. $month11 .'],';
echo '["Dec",'. $month12 .']';
echo ']}';
$a = $i + 1;
if (count($output->getReports->data_calls->monthname) > $a)
echo ", ";
}
}else{ //if data is null
$monthname = "";
?>
{"label": <?php echo '"'.$monthname.'"';?>,
"color": getRandomColor(),
"data": [
<?php
echo '["Jan", 0],';
echo '["Feb", 0],';
echo '["Mar", 0],';
echo '["Apr", 0],';
echo '["May", 0],';
echo '["Jun", 0],';
echo '["Jul", 0],';
echo '["Aug", 0],';
echo '["Sep", 0],';
echo '["Oct", 0],';
echo '["Nov", 0],';
echo '["Dec", 0]';
echo ']}';
}
}
?>
];
var options = { series: { lines: {show: false}, points: {show: true,radius: 4},
splines: {show: true,tension: 0.4,lineWidth: 1,fill: 0.5}
},
grid: { borderColor: '#eee', borderWidth: 1, hoverable: true, backgroundColor: '#fcfcfc' },
tooltip: true,
tooltipOpts: { content: function (label, x, y) { return y + ' Calls in ' + label; } },
xaxis: { tickColor: '#fcfcfc', mode: 'categories' },
yaxis: { min: 0, max: <?php echo $max_count;?>, // optional: use it for a clear represetation
tickColor: '#eee',
//position: 'right' or 'left',
tickFormatter: function (v) { return v/* + ' visitors'*/; }
},
shadowSize: 0,
legend: {
show:true,
noColumns: 8,
container: $('#legendBox')
}
};
var chartv3 = $('.chart-splinev1');
if (chartv3.length)
$.plot(chartv3, datav3, options);
});
function getRandomColor() {
var letters = '0123456789ABCDEF';
var color = '#';
for (var i = 0; i < 6; i++ ) {
color += letters[Math.floor(Math.random() * 16)];
}
return color;
}
// CHART PIE
// -----------------------------------
$(function() {
var data = [
<?php
if ($output->getReports->data_status->status != NULL) {
for($i = 0; $i < count($output->getReports->data_status->status); $i++) {
?>
{ "label": <?php echo '"'.$output->getReports->data_status->status_name[$i].'('.$output->getReports->data_status->status[$i].')"'; ?>,
"color": getRandomColor(),
"data": <?php echo $output->getReports->data_status->ccount[$i]; ?>
}
<?php
$a = $i + 1;
if (count($output->getReports->data_status->status) > $a)
echo ", ";
}
}else{
?>
{ "label": "",
"color": getRandomColor(),
"data": 0
}
<?php
}
?>
];
var options = {
series: {
pie: {
show: true,
innerRadius: 0,
label: {
show: true,
radius: 1,
formatter: function (label, series) {
return '<div class="flot-pie-label">' +
//label + ' : ' +
Math.round(series.percent) +
'%</div>';
},
background: {
opacity: 0.8,
color: '#222'
}
}
}
}
};
var chart = $('.chart-pie');
if (chart.length)
$.plot(chart, data, options);
});
</script>
<?php
}
// SALES PER AGENT
if ($pageTitle == "sales_agent") {
//var_dump($output->getReports);
if ($_POST['request'] == "outbound") {
$outbound = '';
// Outbound table
$outbound .= '<div>
<legend><small><em class="fa fa-arrow-right"></em><i> OUTBOUND </i></small></legend>
<table class="display responsive no-wrap table table-striped table-bordered table-hover" id="outbound">
<thead>
<tr>
<th nowrap> Agent Name </th>
<th nowrap> Agent ID </th>
<th nowrap> Sales Count </th>
</tr>
</thead>
<tbody>
';
if ($output->getReports->TOPsorted_output != NULL) {
//for($i=0; $i <= count($output->getReports->TOPsorted_output); $i++) {
$outbound .= $output->getReports->TOPsorted_output;
// }
}else{
$outbound .= "";
}
$outbound .= '</tbody>';
if ($output->getReports->TOPsorted_output != NULL) {
$outbound .= '<tfoot><tr class="warning"><th nowrap colspan="2"> Total Agents: ';
$outbound .= count($output->getReports->TOPsorted_output).'</th>';
$outbound .= '<th nowrap>'.$output->getReports->TOToutbound.'</th>';
$outbound .= '</tr></tfoot>';
}
$outbound .= '</table></div><br/>';
echo $outbound;
}
if ($_POST['request'] == "inbound") {
$inbound = '';
// inbound table
$inbound .= '<div>
<legend><small><em class="fa fa-arrow-right"></em><i> INBOUND </i></small></legend>
<table class="display responsive no-wrap table table-striped table-bordered table-hover" id="inbound">
<thead>
<tr>
<th nowrap> Agent Name </th>
<th nowrap> Agent ID </th>
<th nowrap> Sales Count </th>
</tr>
</thead>
<tbody>
';
if ($output->getReports->BOTsorted_output != NULL) {
//for($i=0; $i <= count($output->getReports->BOTsorted_output); $i++) {
$inbound .= $output->getReports->BOTsorted_output;
//}
}else{
$inbound .= "";
}
$inbound .= '</tbody>';
if ($output->getReports->BOTsorted_output != NULL) {
$inbound .= '<tfoot><tr class="warning"><th nowrap colspan="2"> Total Agents: ';
$inbound .= count($output->getReports->BOTsorted_output).'</th>';
$inbound .= '<th nowrap>'.$output->getReports->TOTinbound.'</th>';
$inbound .= '</tr></tfoot>';
}
$inbound .= '</table></div>';
echo $inbound; // return for inbound
}
}
// SALES TRACKER
if ($pageTitle == "sales_tracker") {
//var_dump($output->getReports);
if ($_POST['request'] == "outbound") {
// Outbound table
$sales_tracker .= '
<div>
<legend><small><em class="fa fa-arrow-right"></em><i> OUTBOUND </i></small></legend>
<table class="display responsive no-wrap table table-striped table-bordered table-hover" id="outbound_table">
<thead>
<tr>
<th nowrap> Lead ID </th>
<th nowrap> Call Date & Time </th>
<th nowrap> Agent </th>
<th nowrap> Phone Number </th>
<th nowrap> First Name </th>
<th nowrap> Last Name </th>
</tr>
</thead>
<tbody>
';
if ($output->getReports->outbound_result != NULL) {
for($i=0; $i < count($output->getReports->sale_num); $i++) {
$sales_tracker .= '<tr>
<td nowrap><a class="edit-contact" data-id="'.$output->getReports->lead_id[$i].'">'.$output->getReports->lead_id[$i].'</a></td>
<td nowrap>'.$output->getReports->call_date[$i].'</td>
<td nowrap>'.$output->getReports->agent[$i].'</td>
<td nowrap>'.$output->getReports->phone_number[$i].'</td>
<td nowrap>'.$output->getReports->first_name[$i].'</td>
<td nowrap>'.$output->getReports->last_name[$i].'</td>
</tr>';
}
}else{
$sales_tracker .= "";
}
$sales_tracker .= '</tbody>';
$sales_tracker .= '</table></div>';
}
if ($_POST['request'] == "inbound") {
// inbound table