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Feature request: Invoice/Order Tracking #9040

@darkpixel

Description

@darkpixel

The current ordering process is annoying. Order stuff, and then when they arrive someone has to enter all the details including invoices, costs, warranty, product make/model, etc... The problem is there are multiple "roles" involved at our company. One person does all the ordering, one person does all the receiving, and one person checks out the equipment and delivers it to one of our offices.

I would love to have the person who does the ordering enter all the details about what was ordered, warranty, tracking numbers, quantity, etc... This would create an "order" object and maybe even a "pending asset", but it's not really in our system yet as a full asset. Serial numbers aren't usually available at the time of ordering, so that info wouldn't be required.

When the 'receiver' receives the shipment, they don't have to track down PDFs of orders from the person who does the ordering. They would simply find the order, open it up, and have fields to enter quantities and scan barcodes to turn the "pending assets" into a real asset. The receiver's job is to basically turn a "pending asset" that has no serial number into a "real" asset.

A few bonus items:

  • The receiving location is always the same, allow a default to be set (i.e. "IT Department").
  • Provide fields for tracking numbers. Either make them links to a Google search for the tracking number (https://www.google.com/search?q=782880434177) or occasionally poll the tracking numbers every few hours and update the "order" object with their current status.
  • Use a similar process to track RMA's. For example, track that a computer with serial number 1234 had a motherboard die 3 weeks after being installed. An Advance RMA was created, the company shipped a new system with serial number 5678 and 1234 was returned.

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