Can't create VM from template catalog in OKD

[mbartolic1]

What happened:
Using OKD 4.15 and kubevirt hyperconverged operator, when trying to create new VM from template catalog, the create panel/button fails to load. See picture attached.

What you expected to happen:
Create button/panel load correctly and I can create a VM from template catalog.

How to reproduce it (as minimally and precisely as possible):
In OKD web console try to create a new VM from 'Template catalog'. Create button is not loading.

Additional context:
This happens for every template. Tried refreshing the page and using different browser, it is always the same. All pods in kubevirt-hyperconverged namespace are started normally and I can't find any problems in their logs. Don't see any problems in openshift-console pods either.
Not sure if it is operator issue or OKD issue.

Environment:

• KubeVirt version (use virtctl version): 1.13.0
• Kubernetes version (use kubectl version): 1.28
• VM or VMI specifications: any from template catalog
• Cloud provider or hardware configuration: Bare metal
• OS (e.g. from /etc/os-release): OKD/FCOS
• Kernel (e.g. uname -a): 6.7.4-200
• Install tools: N/A
• Others: N/A

[orenc1]

Hi @mbartolic1 ,
Thanks for raising an issue.

Please note that you're using incompatible versions of OKD and Kubevirt-HyperConverged.
OKD v4.15 is supported with HCO v1.11.
You have been using HCO v1.13.0 and it should be supported with OKD v4.17.

I've now tried to reproduce the issue with OKD v4.15, but installed the supported version from the community-operators catalog, that has HCO v1.11.1, and VMs can be created using the UI without any issue.

Please try whether with OKD 4.15 + HCO 1.11.1, or OKD 4.17 + HCO 1.13.0, and update if it works for you.
Thanks

[mbartolic1]

Hi @orenc1 ,
thanks for a really quick reply.

I installed a lower version of operator HCO v1.11 and now it works as expected.

I didn't find any info which versions are compatible prior to installation. It is strange how OKD allowed me through OperatorHub to install latest version of HCO which is not compatible, and now on the console there is a constant warning that I should update the operator to v1.13 as it is available. Which obviously will not work. Not sure who should handle that.

Anyway, really appreciate your help!