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+# :raising_hand_man: Support
+
+This document explains where and how to get help with most of my projects.
+Please ensure you read through it thoroughly.
+
+> :point_right: **Note**: before participating in the community, please read our
+> [Code of Conduct][coc].
+> By interacting with this repository, organization, or community you agree to
+> abide by its terms.
+
+## :grey_question: Asking quality questions
+
+Questions can go to [Github Discussions][discussions] or feel free to join
+the Discord [here][chat].
+
+Help me help you! Spend time framing questions and add links and resources.
+Spending the extra time up front can help save everyone time in the long run.
+Here are some tips:
+
+* Don't fall for the [XY problem][xy].
+* Search to find out if a similar question has been asked or if a similar
+  issue/bug has been reported.
+* Try to define what you need help with:
+    * Is there something in particular you want to do?
+    * What problem are you encountering and what steps have you taken to try
+        and fix it?
+    * Is there a concept you don't understand?
+* Provide sample code, such as a [CodeSandbox][cs] or a simple snippet, if
+  possible.
+* Screenshots can help, but if there's important text such as code or error
+  messages in them, please also provide those.
+* The more time you put into asking your question, the better I and others
+  can help you.
+
+## :old_key: Security
+
+For any security or vulnerability related disclosure, please follow the
+guidelines outlined in our [security policy][security].
+
+## :handshake: Contributions
+
+See [`CONTRIBUTING.md`][contributing] on how to contribute.
+
+<!-- definitions -->
+[coc]: https://github.com/lrstanley/girc/blob/master/.github/CODE_OF_CONDUCT.md
+[contributing]: https://github.com/lrstanley/girc/blob/master/.github/CONTRIBUTING.md
+[discussions]: https://github.com/lrstanley/girc/discussions/categories/q-a
+[issues]: https://github.com/lrstanley/girc/issues/new/choose
+[license]: https://github.com/lrstanley/girc/blob/master/LICENSE
+[pull-requests]: https://github.com/lrstanley/girc/issues/new/choose
+[security]: https://github.com/lrstanley/girc/security/policy
+[support]: https://github.com/lrstanley/girc/blob/master/.github/SUPPORT.md
+
+[xy]: https://meta.stackexchange.com/questions/66377/what-is-the-xy-problem/66378#66378
+[chat]: https://liam.sh/chat
+[cs]: https://codesandbox.io