MKFetcherError

[LordWurstebrot]

Hi @matoH12

first of all thanks for providing this plugin!

When I try to use the special agent I get the following error:

Fetching 'agent'... Failed: Failed to fetch data from subdomain.domain.de: Error(MKFetcherError('Agent exited with code 1: Traceback (most recent call last):\n File "/omd/sites/monitoring/local/share/check_mk/agents/special/agent_nextcloud_data", line 129, in <module>\n print("Version: %s" % data[\'ocs\'][\'data\'][\'nextcloud\'][\'system\'][\'version\'])\nTypeError: list indices must be integers or slices, not str'))

Would be awesome when you could help me fix this error.

[matoH12]

Can you send me output json from API ? https://my.nextcloud.com/ocs/v2.php/apps/serverinfo/api/v1/info Im interest version section. For example:
<system> <version>24.0.6.1</version>

[LordWurstebrot]

Hi, thanks for your help.

nextcloud_api.zip

I noticed the following error, when viewing the api output:

Parse error on line 1: <ocs><meta><status ^ Expecting 'STRING', 'NUMBER', 'NULL', 'TRUE', 'FALSE', '{', '[', got 'undefined'

[matoH12]

Im see error on first message with "system version" and second is with "status" ? You use latest version of plugins ? If you can try run check plugin manualy:
/omd/sites/h12/local/share/check_mk/agents/special/agent_nextcloud_data -u admin -p pass --no-cert-check data.mhasin.sk
you use RAW or enterprice version ?

[LordWurstebrot]

Version of plugin

CMK (free / enterprice) version

Output of your comand

Hope this helps.

[matoH12]

Yes im see you dont have installed python module requests. Can you try install this via pip and run special agent again? command: pip3 install requests

[LordWurstebrot]

Now I get the following output:

<<<check_mk>>> Traceback (most recent call last): File "/omd/sites/monitoring/local/share/check_mk/agents/special/agent_nextcloud_data", line 129, in <module> print ("Version: %s" % data['ocs']['data']['nextcloud']['system']['version']) KeyError: 'nextcloud'

[matoH12]

Interesting bug. If you open "download agent output" you see correct data from nextcloud ?
Example:

[LordWurstebrot]

Output:

Fetching 'agent'...
Failed: Failed to fetch data from sub.domain.de: Error(MKFetcherError('Agent exited with code 1: Traceback (most recent call last):\n File "/omd/sites/monitoring/local/share/check_mk/agents/special/agent_nextcloud_data", line 129, in \n print("Version: %s" % data['ocs']['data']['nextcloud']['system']['version'])\nKeyError: 'nextcloud''))

Job finished.

[LordWurstebrot]

Are those setting right?

[matoH12]

Can you run special agent manualy again ? get good output ? So im thing the problem is in username and password ? can you try this commant too: curl -u admin:"password" https://data.mhasin.sk/ocs/v2.php/apps/serverinfo/api/v1/info

[matoH12]

Ok im know where is problem.... Can you specify URL address in DNS hostname or IP address. In the default the URL address is read from name of host and you can specify custom URL address for nextcloud.

[LordWurstebrot]

Can you run special agent manualy again ? get good output ? So im thing the problem is in username and password ? can you try this commant too: curl -u admin:"password" https://data.mhasin.sk/ocs/v2.php/apps/serverinfo/api/v1/info

[matoH12]

can you specify this option. Its URL address or IP address of nexcloud server

[LordWurstebrot]

Okay I changed it

but I get the same error:
Failed: Failed to fetch data from sub.domain.de: Error(MKFetcherError('Agent exited with code 1: Traceback (most recent call last):\n File "/omd/sites/monitoring/local/share/check_mk/agents/special/agent_nextcloud_data", line 129, in \n print("Version: %s" % data['ocs']['data']['nextcloud']['system']['version'])\nKeyError: 'nextcloud''))

[matoH12]

ach :( So im dont know becouse im saw the variable nextcloud in you CSV you have... So can you coment the line Version: %s" % data['ocs']['data']['nextcloud']['system']['version'] in the special agent file /omd/sites/monitoring/local/share/check_mk/agents/special/agent_nextcloud_data and then run again. In my instalation everything work. So im saw you use version 1.2.2 can you try 1.2.3 version ?