@@ -43,6 +43,8 @@ <h3 class="card--title">
4343
4444{% macro support_callout(product=None, aaq_context=None, extra_class=None) %}
4545{% set is_ticketed = (aaq_context.current_support_type == 'zendesk') if aaq_context else False %}
46+ {% set is_enterprise = (product.slug == "firefox-enterprise") if product else False %}
47+ {% set enterprise_logged_out_url = "https://qsurvey.mozilla.com/s3/firefox-support-plan?src=sumo-products-firefox-enterprise" %}
4648{% if product and has_support_config and not settings.READ_ONLY %}
4749 < section class ="support-callouts mzp-l-content sumo-page-section--inner{% if extra_class %} {{ extra_class }}{% endif %} ">
4850 < div class ="card card--ribbon is-inverse heading-is-one-line ">
@@ -57,31 +59,35 @@ <h3 class="card--title">
5759 </ g >
5860 </ svg >
5961
60- {% if is_ticketed and (product.slug == "firefox-enterprise") %}
61- {{ _('Get Help') }}
62+ {% if is_enterprise and user.is_authenticated %}
63+ {{ _('Partner Support') }}
64+ {% elif is_enterprise %}
65+ {{ _('Support for Organizations') }}
6266 {% else %}
6367 {{ _('Still need help?') }}
6468 {% endif %}
6569 </ h3 >
6670 < p class ="card--desc ">
67- {% if is_ticketed %}
68- {% if product.slug == "firefox-enterprise" % }
69- {{ _("If you're a Firefox Support for Organizations admin, contact us for technical assistance, deployment guidance, and priority help.") } }
70- {% else % }
71- {{ _("We're here for you! If you haven't found a solution after exploring our help articles, you can get in touch with our support team.") } }
72- {% endif % }
71+ {% if is_enterprise and user.is_authenticated %}
72+ {{ _("Get dedicated technical assistance and deployment guidance from our team, with expert support tailored to your organization's needs.") } }
73+ {% elif is_enterprise % }
74+ {{ _("Dedicated technical assistance and deployment guidance are available to Firefox Support for Organizations customers.") } }
75+ {% elif is_ticketed % }
76+ {{ _("We're here for you! If you haven't found a solution after exploring our help articles, you can get in touch with our support team.") } }
7377 {% else %}
7478 {{ _("We're here for you. Post a question to our support forums and get answers from our community of experts.") }}
7579 {% endif %}
7680 </ p >
7781 < a class ="sumo-button primary-button button-lg "
78- href ="{{ get_aaq_url(aaq_context or {}) }} "
82+ href ="{% if is_enterprise and not user.is_authenticated %}{{ enterprise_logged_out_url }}{% else %}{{ get_aaq_url(aaq_context or {}) }}{% endif % } "
7983 data-event-name ="link_click "
8084 data-event-parameters ='{
81- "link_name": "{% if product.slug == ' firefox-enterprise ' %}enterprise-banner.aaq-step-3{% else %}aaq-banner.aaq-step-3{% endif %}",
85+ "link_name": "{% if is_enterprise %}enterprise-banner.aaq-step-3{% else %}aaq-banner.aaq-step-3{% endif %}",
8286 "link_detail": "{{ product.slug }}"
8387 } '>
84- {% if is_ticketed %}
88+ {% if is_enterprise and not user.is_authenticated %}
89+ {{ _("Talk to an Expert") }}
90+ {% elif is_ticketed %}
8591 {{ _("Contact Support") }}
8692 {% else %}
8793 {{ _("Ask the Community") }}
0 commit comments