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Brother DCP-130C fails to scan #47

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ivanfet opened this issue Apr 11, 2018 · 7 comments
Open

Brother DCP-130C fails to scan #47

ivanfet opened this issue Apr 11, 2018 · 7 comments

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@ivanfet
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ivanfet commented Apr 11, 2018

Hello
I'm trying to use Paperwork 1.2.4-20-ga29c3cb on Linux Mint 18.1 Cinnamon 64 Bit. The Brother DCP-130C works fine with Simple Scan but not with Paperwork. I get the following error. Is there a work around?

INFO paperwork.frontend.util.actions Action: [Scan a single page]
INFO paperwork.frontend.util.config Will scan using net:127.0.0.1:brother2:bus2;dev1
WARNING paperwork.frontend.util.config Exception while configuring scanner: <class 'pyinsane2.sane.rawapi.SaneException'>: <class 'pyinsane2.sane.rawapi.SaneStatus'> : Data is invalid (4)
ERROR paperwork.frontend.util.config <class 'pyinsane2.sane.rawapi.SaneStatus'> : Data is invalid (4)
Traceback (most recent call last):

Cheers Ivan

@ivanfet
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ivanfet commented Apr 11, 2018

Just an up date. I read some other issues that were submitted where users were told to test their scanner with Ironscanner. Ironscanner found my scanner fine and scanned a document fine. The report was submitted. Shame that Open Paperwork doesn't work as well as Ironscanner.

Cheers Ivan

@ivanfet ivanfet closed this as completed Apr 11, 2018
@ivanfet ivanfet reopened this Apr 11, 2018
@ivanfet
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ivanfet commented Apr 11, 2018

Sorry pushed wrong button

@jflesch
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jflesch commented Apr 11, 2018

  1. Do you use the Flatpak version of Paperwork ?

  2. Can you do a scan test with IronScanner please ? It will send a detailed report to openpaper.work, containing much more detailed informations than what Paperwork can provide. edit: I missed your last comment, sorry

@jflesch
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jflesch commented Apr 11, 2018

Can you just tell me which report on openpaper.work/scanner_db is yours ? I can't find your exact model.

@jflesch
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jflesch commented Apr 11, 2018

Nevermind, I found it .. :)

@jflesch
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jflesch commented Apr 11, 2018

That's weird. There is strictly no error in the IronScanner report.
Do you always get this same error with Paperwork ? oO

@jflesch
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jflesch commented Apr 11, 2018

Anyway, your ticket looks almost like a duplicate of #46

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