How to enable and ensure GDPR

[vlashada]

I am going to use deepgram's nova 2 model to do live transcripts of for my call center. I am in Europe. From my understanding deepgram is GDPR compliant, but is it possible to have the inference model only run within Europe?

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[vlashada]

I am planning on using the Speed to Text model

[deepgram-community[bot]]

Using Deepgram's Nova 2 model for live transcription in a European call center while ensuring GDPR compliance involves a few considerations:

1. GDPR Compliance: Deepgram is fully prepared for GDPR compliance. However, some businesses may have additional requirements for data processing within the EU.

2. Data Processing Agreement (DPA): You may need a DPA with Deepgram, including the Standard Contractual Clauses (SCCs), to ensure compliance when using Deepgram's hosted API.

3. Processing Within Europe: If your requirement is to ensure all data is processed within Europe (beyond the standard GDPR compliance needs), the current option is to use a self-hosted deployment. This means running the model within your own infrastructure located in Europe.

For strict EU-based processing needs, contacting Deepgram directly to discuss self-hosting the Nova 2 model within Europe is advisable. This would align with specific business requirements related to data handling within the EU.

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