[ARK: Survival Ascended] Issue

[ThieuGiaLK]

Egg: ARK: Survival Ascended
File: ark_survival_ascended/egg-ark-survival-ascended.json

Issue Description:

Connecting anonymously to Steam Public...OK
Waiting for client config...OK
Waiting for user info...OK
ERROR! Failed to install app '2430930' (Invalid platform)
Unloading Steam API...OK
:/home/container$ rmv() { echo "stopping server"; rcon -t rcon -a 127.0.0.1:${RCON_PORT} -p ${ARK_ADMIN_PASSWORD} KeepAlive && rcon -t rcon -a 127.0.0.1:${RCON_PORT} -p ${ARK_ADMIN_PASSWORD} DoExit && wait ${ARK_PID}; echo "Server Closed"; exit; }; trap rmv 15 2; proton run ./ShooterGame/Binaries/Win64/ArkAscendedServer.exe ${SERVER_MAP}?listen?MaxPlayers=${MAX_PLAYERS}?SessionName="${SESSION_NAME}"?Port=${SERVER_PORT}?QueryPort=${QUERY_PORT}?RCONPort=${RCON_PORT}?RCONEnabled=True$( [ "$SERVER_PVE" == "0" ] || printf %s '?ServerPVE=True' )?ServerPassword="${SERVER_PASSWORD}"${ARGS_PARAMS}?ServerAdminPassword="${ARK_ADMIN_PASSWORD}" -WinLiveMaxPlayers=${MAX_PLAYERS} -ServerIP=115.75.190.35 -oldconsole -servergamelog$( [ -z "$MOD_IDS" ] || printf %s ' -mods=' $MOD_IDS )$( [ "$BATTLE_EYE" == "1" ] || printf %s ' -NoBattlEye' ) -Port=${SERVER_PORT} ${ARGS_FLAGS} & ARK_PID=$! ; tail -c0 -F ./ShooterGame/Saved/Logs/ShooterGame.log --pid=$ARK_PID & until echo "waiting for rcon connection..."; (rcon -t rcon -a 127.0.0.1:${RCON_PORT} -p ${ARK_ADMIN_PASSWORD})<&0 & wait $!; do sleep 5; done
waiting for rcon connection...
cli: auth: rcon: dial tcp 127.0.0.1:15107: connect: connection refused
ProtonFixes[48] WARN: Skipping fix execution. We are probably running a unit test.
ProtonFixes[48] WARN: Skipping fix execution. We are probably running a unit test.
esync: up and running.
System.PlatformNotSupportedException: Video driver not supported
at Xalia.Sdl.WindowingSystem.Create () [0x0003e] in <743e8bdcd9c54484ad89463ed4e626f6>:0
at Xalia.Sdl.WindowingSystem.get_Instance () [0x00007] in <743e8bdcd9c54484ad89463ed4e626f6>:0
at Xalia.Ui.UiMain..ctor () [0x00027] in <743e8bdcd9c54484ad89463ed4e626f6>:0
at Xalia.MainClass.Init (Xalia.Gudl.GudlStatement[] config) [0x0001b] in <743e8bdcd9c54484ad89463ed4e626f6>:0
container@pterodactyl~ Server marked as stopping...
stopping server
cli: execute: auth: rcon: dial tcp 127.0.0.1:15107: connect: connection refused
Server Closed
container@pterodactyl~ Server marked as offline...

It looks like the ARK: Survival Ascended Egg has an issue. Since the latest update, it hasn't been able to download or update the game server anymore.

ERROR! Failed to install app '2430930' (Invalid platform)

[Frazoux]

Hello, I'm having the same problem as you. I have 3 ARK ASA servers, and only my Ragnarok server still launches. Aberration and The Island have been broken since the ARK server update. Ragnarok doesn't seem to be affected in my case, and it didn't update at the same time as the other two. I've looked around quite a bit but haven't found a solution. Here is the message from the console:

container@pterodactyl~ Server marked as offline...
[Pterodactyl Daemon]: Updating process configuration files...
[Pterodactyl Daemon]: Ensuring file permissions are set correctly, this could take a few seconds...
container@pterodactyl~ Server marked as starting...
[Pterodactyl Daemon]: Pulling Docker container image, this could take a few minutes to complete...
Pulling from parkervcp/steamcmd
Status: Image is up to date for ghcr.io/parkervcp/steamcmd:proton
Digest: sha256:df7d8512eab0af0f95ef3898fbdb77063741eb2a2d7b5241c99525086300efd6
[Pterodactyl Daemon]: Finished pulling Docker container image
Checking for game server updates...
Steam user is not set. Defaulting to anonymous user.
steamcmd.sh[18]: Starting /home/container/steamcmd/linux32/steamcmd
WARNING: setlocale('en_US.UTF-8') failed, using locale: 'C'. International characters may not work.
Redirecting stderr to '/home/container/.steam/steam/logs/stderr.txt'
Logging directory: '/home/container/.steam/steam/logs'
[ 0%] Checking for available updates...
[----] Verifying installation...
UpdateUI: skip show logo
Steam Console Client (c) Valve Corporation - version 1782532820
-- type 'quit' to exit --
Loading Steam API...IPC function call IClientUtils::GetSteamRealm took too long: 43 msec
OK

Connecting anonymously to Steam Public...OK
Waiting for client config...OK
Waiting for user info...OK
Success! App '1007' already up to date.
Success! App '2430930' already up to date.
Unloading Steam API...OK
Starting server...
:/home/container$ rmv() { echo "stopping server"; rcon -t rcon -a 127.0.0.1:${RCON_PORT} -p ${ARK_ADMIN_PASSWORD} KeepAlive && rcon -t rcon -a 127.0.0.1:${RCON_PORT} -p ${ARK_ADMIN_PASSWORD} DoExit && wait ${ARK_PID}; echo "Server Closed"; exit; }; trap rmv 15 2; proton run ./ShooterGame/Binaries/Win64/ArkAscendedServer.exe ${SERVER_MAP}?listen?MaxPlayers=${MAX_PLAYERS}?SessionName="${SESSION_NAME}"?Port=${SERVER_PORT}?QueryPort=${QUERY_PORT}?RCONPort=${RCON_PORT}?RCONEnabled=True$( [ "$SERVER_PVE" == "0" ] || printf %s '?ServerPVE=True' )?ServerPassword="${SERVER_PASSWORD}"${ARGS_PARAMS}?ServerAdminPassword="${ARK_ADMIN_PASSWORD}" -WinLiveMaxPlayers=${MAX_PLAYERS} -oldconsole -servergamelog$( [ -z "$MOD_IDS" ] || printf %s ' -mods=' $MOD_IDS )$( [ "$BATTLE_EYE" == "1" ] || printf %s ' -NoBattlEye' ) -Port=${SERVER_PORT} ${ARGS_FLAGS} &amp; ARK_PID=$! ; tail -c0 -F ./ShooterGame/Saved/Logs/ShooterGame.log --pid=$ARK_PID & until echo "waiting for rcon connection..."; (rcon -t rcon -a 127.0.0.1:${RCON_PORT} -p ${ARK_ADMIN_PASSWORD})&lt;&amp;0 &amp; wait $!; do sleep 5; done
waiting for rcon connection...
cli: auth: rcon: dial tcp 127.0.0.1:37015: connect: connection refused
ProtonFixes[47] WARN: Skipping fix execution. We are probably running a unit test.
ProtonFixes[47] WARN: Skipping fix execution. We are probably running a unit test.
fsync: up and running.
waiting for rcon connection...
cli: auth: rcon: dial tcp 127.0.0.1:37015: connect: connection refused

CPU usage is under 1% and RAM usage is below 500 MiB.

[Frazoux]

Hello!
I encountered the exact same issue with my servers since the v91 (Genesis) update, and I finally managed to fix it.

Here is what is happening and the step-by-step fix.

🛠️ The Core Issues
There are actually two separate issues colliding here:

The Invalid platform error: SteamCMD tries to download a Linux version of the ASA dedicated server, which doesn't exist. This results in empty or corrupted server files.

The Video driver not supported (v91 Bug): Since the v91 update, the ASA server engine tries to initialize a graphical window (X11) and DirectX 12 hardware rendering upon startup. Because Pterodactyl runs in headless Linux containers, Proton doesn't find a GPU/Display, causing an instant crash (sometimes silently in a loop, sometimes throwing System.ApplicationException: No displays available or d3d12.dll access violations).

✅ The Fix
Part 1: Fix the Installation (Invalid Platform)
You need to force SteamCMD to download the Windows files.

Go to your server's Variables tab and ensure the Windows Install variable is set to 1.

(For Panel Admins) If the variable doesn't exist or fails, go to the Egg's Install Script and manually inject the platform override just before the +app_update command:

Bash
./steamcmd.sh +@sSteamCmdForcePlatformType windows +force_install_dir /mnt/server +login...
Go to the server's Settings tab and hit Reinstall Server. Check the console to ensure you see Success! App '2430930' fully installed.

Part 2: Fix the Startup Command (The Graphics Crash)
We need to simulate a virtual display (xvfb), force Proton to use OpenGL instead of Vulkan (PROTON_USE_WINED3D=1), and force Unreal Engine to downgrade to DirectX 11 (-dx11).

(Note: If you are a user, your Panel Admin needs to apply this to your instance's specific Startup Command, as modifying the Egg doesn't retroactively update existing servers).

Go to the Startup tab.

In the Startup Command field, locate the proton run section.

Inject the environment variables BEFORE proton run:
Change this:
... ; trap rmv 15 2; proton run ./ShooterGame/Binaries/Win64/ArkAscendedServer.exe ...
To exactly this:
... ; trap rmv 15 2; PROTON_USE_WINED3D=1 xvfb-run -a proton run ./ShooterGame/Binaries/Win64/ArkAscendedServer.exe ...

Add the DX11 flag AT THE END of the server arguments:
Scroll to the end of the arguments and add -server -dx11 right before the background process & ARK_PID=$!.
It should look like this:
... -Port=${SERVER_PORT} ${ARGS_FLAGS} -server -dx11 &amp; ARK_PID=$! ; tail -c0 ...

Save the Startup Command and start the server. It will bypass the missing GPU/Display requirements and successfully boot the map!

[Frazoux]

Update : try to update to Proton 10

[thespencire]

I did not have the same issue updating, however, I encountered the same issue with starting.

Frazoux's fix for the startup command has appeared to work wonderfully. I appreciate you figuring it out!