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_posts/2012-10-14-better.md

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---
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layout: writeup
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title: "Better: A Surgeon's Notes On Performance"
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categories:
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- writeup
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---
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![](/static/better.jpg)
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[Better: A Surgeon's Notes on Performance][link]
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Atul Gawande
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ISBN: 0805082115
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---
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**What's the point?**
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How can you improve when the cost of failure is so high? Medicine is filled with high
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risk decisions where the consequences of making the wrong choice can result in the loss
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of human life.
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While the stakes in developing software are rarely as dire, we can apply
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lessons from medicine to improve our own processes and abilities.
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**How was it?**
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At first glance, it is easy to dismiss this book and say that software is nothing like
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medicine. But both professions have to deal with complexity, imperfect information,
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communicating with "clients", and the challenges of working with teams.
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As I read the book, it was surprising how many parallel connections I could make to
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software.
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Battlefield surgeons perform "patch job" operations and then transfer wounded
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soldiers back to hospitals to receive more care. The surgeons used data to identify
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patterns of injuries and optimized their care. In software, we have hot-fixes and
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track application errors to predict bug reports.
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Obstetricians came up with a metric (the [Apgar Score][as]) that provided immediate
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feedback about the condition of a newborn child and allowed for objective comparison.
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Remind anyone else of the recent industry trends of validated learning and metric driven
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development?
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[as]: http://en.wikipedia.org/wiki/Apgar_score
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My favorite part of the book was the concept of "positive deviance".
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Gawande describes how some performers are able to consistently ride the upper tails of
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the bell curve by identifying and maximizing small changes that result in positive
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outcomes.
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Being 99.5% effective vs 99.95% effective doesn't seem to make a difference in a day
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— but tally that 0.45% difference up over a year the difference is 83% vs 16%.
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A very powerful example of gradual improvement if you ask me.
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**Who should read it?**
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There are good lessons for every developer in this book. Before you reach for the next
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software book about improvement, performance, or team dynamics give this
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cross-disciplinary book a shot; I think you'll be glad you did.
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[link]: http://www.amazon.com/Better-A-Surgeons-Notes-Performance/dp/0805082115

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