Docker setup : Failed to init ebics_user | don't reach bank

[clem-ant]

Hello there,

I tried to use the docker setup but i got an issue when i try a post on /accounts (INI request)

web-1      | I, [2025-04-16T15:59:03.361604 #11]  INFO -- : setting up EBICS keys for ebics_user 6
web-1      | I, [2025-04-16T15:59:03.831704 #11]  INFO -- : starting EBICS key exchange for ebics_user 6
web-1      | E, [2025-04-16T15:59:04.047425 #11] ERROR -- : Failed to init ebics_user 6. Reason='EPICS_UNKNOWN - unknown'
web-1      | E, [2025-04-16T15:59:04.047931 #11] ERROR -- : [generic] Box::BusinessProcesses::NewAccount::EbicsError :: "Box::BusinessProcesses::NewAccount::EbicsError" 

Here is the response of the POST

{
    "message": "Failed to setup ebics_user with your bank. Make sure your data is valid and retry!"
}

For your information, i'm using postman, that give me this type of request :

curl --location 'localhost:5005/accounts' \
--header 'Authorization: Bearer ***REDACTED_TOKEN***' \
--form 'name="***REDACTED_NAME***"' \
--form 'iban="***REDACTED_IBAN***"' \
--form 'bic="***REDACTED_BIC***"' \
--form 'host="***REDACTED_HOST***"' \
--form 'partner="***REDACTED_PARTNER***"' \
--form 'url="***REDACTED_URL***"' \
--form 'ebics_user="***REDACTED_USER***"'

I'm trying to use this box for a french Bank, I already checked the validity of each params.
Something interesting is that i have called my bank to know wich error they got from my request and surprisingly, they don't get anything in their side

If someone can help me,

Thank's you

[bonflintstone]

Hi! I'm afraid I don't have a good Idea what the issue might be, but for debugging could you try directly following the getting started instructions from the epics gem to see if that makes a difference or perhaps gives a more nuanced error message?