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Support for ShelfPlayer

Thank you for using ShelfPlayer! If you encounter any issues or need help, there are two primary ways to get support:

How to Request Support

Before reaching out, it's important to include the following details in your request:

  • A clear description of the issue or question.
  • Steps to reproduce (for bugs).
  • Screenshots, if applicable.
  • The operating system and app version.

Additionally, generating a debug log can significantly aid in diagnosing issues. To generate a debug log:

  1. Go to Library within the application.
  2. Select Settings.
  3. Navigate to Help.
  4. Click on Generate log archive.

This will create a log file that you can include with your support request.

1. GitHub Issues

For bug reports or feature requests, the preferred way to get support is by opening an issue on the GitHub repository. To do so:

  1. Visit the GitHub repository: ShelfPlayer GitHub
  2. Navigate to the Issues tab.
  3. Click on New Issue.
  4. Provide a detailed description of the problem or feature request. If reporting a bug, include steps to reproduce it, the operating system, and any relevant error messages.

The issue will be reviewed and responded to as quickly as possible.

2. E-Mail Support

If you prefer to communicate via email, support is available at:

Email: (git＠rfk.io)

When sending an email, please provide the following information:

  • A description of the issue or question.
  • Steps to reproduce (for bugs).
  • Screenshots, if applicable.
  • The operating system and app version.

Thank you for using ShelfPlayer!