[RHDS] Installer error code "Cannot access developers.redhat.com, please check your internet connection."

[norbix7]

During installation of Red Hat Development Suite on Wintel desktop behind corpo firewall I get below error code .

Cannot access developers.redhat.com, please check your internet connection.

How to pass forward proxy to the installer ?

[dgolovin]

To make Installer working behind proxy there should be variable HTTPS_PROXY in user environment which sets up URL to proxy server. URL examples for none auth proxy:

http(s)://servername.com:3128
http(s)://192.168.0.47:3128

For auth proxy:

http(s)://username:password@servername.com:3128
http(s)://username:password@192.168.0.47:3128

If you use email as username then replace @ with %40:

http(s)://username%40server.com:password@servername.com:3128
http(s)://username%40server.com:password@192.168.0.47:3128

Additional details are here https://github.com/request/request#controlling-proxy-behaviour-using-environment-variables.

[norbix7]

@dgolovin

This procedure will work on condition that recursive DNS is available for local request.
What if it is not ?

BR
NJ

[dgolovin]

@norbix7

I am sure there is no way to configure that on installer side. How browser would resolve domain names in this case?

[norbix7]

@dgolovin

The browser uses SOCKS v5 protocol and proxy DNS feature that's why.
Is there a way to tell the installer to use SOCKS ?

BR
/norbix

[dgolovin]

In current implementation there is no way to do it, sorry about that.
Good news is installer uses https://github.com/request/request and there is a way to support SOCKS using https://github.com/mattcg/socks5-https-client#using-with-request.

I can add support for this use case. You would need to add SOCKS_PROXY environment variable similar to HTTPS_PROXY to tell installer to use SOCKS proxy.

@norbix7 would that work for you?