Installing JSON, plugins CP page returns blank - New

[jadamfox]

I am getting the same blank "Plugin" screen issue when installing "JSON 1.1.6" to EE 2.7.3. I tried setting $debug 1 in the admin.php and don't get any trace either.

Oddly enough, the JSON plugin installed just fine on my "dev" instance. It's my "production" instance crashing. Best I can tell, the paths and options are exactly the same in both instances.

Any help appreciated. It's important that I get this working soon.

[rsanchez]

Could it be PHP version? What version do you have on production? I would also try re-installing the addon files and verifying file permissions on your production server. Otherwise I'm not sure what the issue might be.

[jadamfox]

Ok... yeah, I see that my dev is on PHP 5.4.17 and production is only on PHP 5.3.3... that could be the issue. Thanks. What is the lowest PHP version supported by JSON plugin?

[rsanchez]

It should only require 5.3.0. So I'm not sure what the issue is, sorry. I guess the last thing I can think of is maybe you don't have the JSON php extension installed? You'd have to check your phpinfo for that. If you're truly desperate to get this working and want to hire me to debug on your prod server, shoot me an email: info at robsanchez dot com.

[jadamfox]

Thanks. Using phpinfo, looks like the JSON extension is enabled on both servers. Probably couldn't hurt to get the server admin to update PHP just in case. We'll try that and see where we go from there. But, it definitely seems to be a server settings issue. Same plugin code works on the dev server. If you can think of anything else.

[rsanchez]

Let me know if you're still having trouble after upgrading PHP.