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Merge pull request #2627 from segmentio/crossingminds
Crossingminds
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---
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title: Crossing Minds Destination
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id:
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hidden: true
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---
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[Crossing Minds](https://crossingminds.com/){:target="blank"} is a recommendation platform for businesses using next-gen AI that instantly anticipates customers’ wants and needs using only anonymized user data.
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Crossing Minds maintains this destination. For any issues with the destination, [contact the Crossing Minds Support team](mailto:[email protected]).
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{% include content/beta-note.md %}
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## Getting Started
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1. Contact your Crossing Minds Account Manager and request your integration API Key, API Password, and Database ID.
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2. From the Destinations catalog page in the Segment App, click **Add Destination**.
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3. In the Destinations Catalog, search for "Crossing Minds" and select the "Crossing Minds" destination.
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4. Choose which source should send data to the Crossing Minds destination.
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5. In the Crossing Minds destination settings in Segment, enter the Service Account Name as the **API Key**, Service Account Password as the **API Password**, and the **Database ID**.
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## Supported methods
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Crossing Minds supports the following methods, as specified in the [Segment Spec](/docs/connections/spec).
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### Identify
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Send [Identify](/docs/connections/spec/identify) calls to create or update a **Crossing Minds User** for any identified user on your site.
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For example:
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```js
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analytics.identify('userId123', {
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});
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```
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Segment sends Identify calls to Crossing Minds as an `identify` event.
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### Track
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Send [Track](/docs/connections/spec/track) calls to record User Interactions as:
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* All actions listed under [Browsing overview](/docs/connections/spec/ecommerce/v2/#browsing-overview)
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* All actions listed under [Core Ordering Overview](/docs/connections/spec/ecommerce/v2/#core-ordering-overview)
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* All actions listed under [Wishlisting overview](/docs/connections/spec/ecommerce/v2/#wishlisting-overview)
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* All actions listed under [Sharing overview](/docs/connections/spec/ecommerce/v2/#sharing-overview)
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* All actions listed under [Reviewing overview](/docs/connections/spec/ecommerce/v2/#reviewing-overview)
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For example:
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```js
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analytics.track('Login Button Clicked')
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```
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Segment sends Track calls to Crossing Minds as a `track` event.
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Any events that are not listed in the mentioned categories will be rejected.

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