Skool Video Downloader -> can't open and add the file in the developer mode

[Chaybork]

Which category best describes your problem?

Other

What OS (Operating System) are you using?

Mac

What browser are you using?

Chrome

What version of the app are you using?

Version 4.0.1 Skool video downloader

What URL (webpage) are you trying to download from?

not reached this point

What is the URL of the video you are trying to download?

not reached this point

Message

can't add the file in chrome and Opera.. same malfunction describes in German as ,,Manifest-Datei fehlt oder ist nicht lesbar
Manifest konnte nicht geladen werden."

[Chaybork]

in English: Manifest file is missing or unreadable
Manifest could not be loaded.

[devinschumacher]

This error usually happens when installing a Chrome extension.

Meaning:
Chrome can’t find or read the manifest.json file required for the extension.

How to fix it:

1. Make sure the file is unzipped first (don’t upload the .zip file).
2. Go to chrome://extensions
3. Enable Developer Mode
4. Click Load unpacked
5. Select the entire unzipped folder (not a single file inside it)

If you select the wrong folder, this error appears.

[Chaybork]

Did all these steps. Multiple times with Chrome and Opera. My Mac unzips the .zip automatically.. could there be a failure?
@devinschumacher

[devinschumacher]

You have been transferred to our support team. Thank you for your patience.

[devinschumacher]

https://help.serp.co/en/article/installation-instructions-for-browser-extensions-1g053gg/ PLease select the whole folder. When using unpack it's a common issue.

[Chaybork]

@devinschumacher understood, the error is still there

[devinschumacher]

Can you send a quick loom of you doing the process. Unzip then Select this folder when unpacking.

[Chaybork]

for sure, where to send?

[devinschumacher]

You can paste a link here.

[Chaybork]

https://share.icloud.com/photos/0e0HoZbBPOQESxBzH8DviN6JA

[Chaybork]

@devinschumacher its uploaded now

[devinschumacher]

Go inside that folder. You will see another folder called skool downloader right? Select that one

[devinschumacher]

You need to go in one level

[Chaybork]

@devinschumacher unfortunelatly there is no other folder.. you can see it in here
https://share.icloud.com/photos/0a81VCwKYsSKjnKt5kNE31qIA