Error: Failed to launch the browser process!

[sitte]

I am encountering an issue where a PHP script using Browsershot functions properly when executed from the command line, but fails to work when accessed via a URL through a web server.

This works:
sudo -u www-data php test.php

https://domain.name/test.php produces error:

Error Output:
================
Error: Failed to launch the browser process!
chrome_crashpad_handler: --database is required
Try 'chrome_crashpad_handler --help' for more information.
[1789618:1789618:1115/163823.290253:ERROR:socket.cc(120)] recvmsg: Connection reset by peer (104)

Php:

<?php
require 'vendor/autoload.php';

use Spatie\Browsershot\Browsershot;

Browsershot::url('https://example.com')
    ->setChromePath('/usr/bin/google-chrome')
    ->addChromiumArguments([
        'no-sandbox',
        'disable-dev-shm-usage', 
        'disable-gpu', 
        'disable-software-rasterizer', 
        'disable-crashpad',
        'no-crashpad',
		'disable-crash-reporter',
		'headless'
    ])
    ->save('example.png');

echo "Screenshot has been saved as example.png";

?>

I have been struggling with this for a few months now
I have tried several times to reinstall, update and change the individual libraries, but the problem always arises that the browser does not start from the php level.

Additional info:

# sudo -u www-data node -v
v23.2.0

# sudo -u www-data npm -v
10.9.0

# sudo -u www-data npm list puppeteer
(node:1791203) ExperimentalWarning: CommonJS module /usr/lib/node_modules/npm/node_modules/debug/src/node.js is loading ES Module /usr/lib/node_modules/npm/node_modules/supports-color/index.js using require().
Support for loading ES Module in require() is an experimental feature and might change at any time
(Use `node --trace-warnings ...` to show where the warning was created)
web1@ /var/www/clients/client1/web1
└── [email protected]

# sudo -u www-data echo $PATH
/root/.nvm/versions/node/v18.20.5/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin

# sudo -u www-data ls -ld /var/www/clients/client1/web1/web
drwxrwxrwx 6 www-data www-data 4096 Nov 15 13:05 /var/www/clients/client1/web1/web

# sudo -u www-data php -v
PHP 8.3.12 (cli) (built: Sep 27 2024 03:53:05) (NTS)
Copyright (c) The PHP Group
Zend Engine v4.3.12, Copyright (c) Zend Technologies
    with Zend OPcache v8.3.12, Copyright (c), by Zend Technologies

# lsb_release -a && uname -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 22.04.5 LTS
Release:        22.04
Codename:       jammy

[seastland]

I had this same issue when using Puppeteer > 21. What I ended up doing was setting the environment variables for my Browsershot instance as such:

$browsershot->setEnvironmentOptions(["XDG_CONFIG_HOME" => "/tmp/google-chrome-for-testing", "XDG_CACHE_HOME" => "/tmp/google-chrome-for-testing"]);

Found the solution at puppeteer/puppeteer#11023

[SebastianSchoeps]

Great, thank you - that finally worked for me!