| Name | Type | Description | Notes |
|---|---|---|---|
| AgentRingTimeout | int? | In seconds, how long to ring an agent before progressing to the next agent available | [optional] |
| AgentWrapupTime | int? | Pre-defined wait period applied after an agent handles a customer call | [optional] |
| Announce | string | Media ID (or appropriate media URI) of media to play when caller is about to be connected. | [optional] |
| Announcements | QueuesAnnouncements | [optional] | |
| CallerExitKey | string | Key caller can press while on hold to exit the queue and continue in the callflow | [optional] [default to CallerExitKeyEnum.Hash] |
| CdrUrl | string | An optional HTTP URL to POST the CDR | [optional] |
| ConnectionTimeout | int? | In seconds, how long to try to connect the caller before progressing past the queue callflow action | [optional] |
| EnterWhenEmpty | bool? | Allows a caller to enter a queue and wait when no agents are available | [optional] [default to true] |
| MaxPriority | int? | Maximum possible priority level queue will support. Can not be redefined for existing queue. | [optional] |
| MaxQueueSize | int? | How many callers are allowed to wait on hold in the queue (0 for no limit) | [optional] |
| Moh | string | Media ID (or appropriate media URI) of media to play while caller is on hold. | [optional] |
| Name | string | A friendly name for the queue | |
| RecordCaller | bool? | When enabled, a caller's audio will be recorded | [optional] [default to false] |
| RecordingUrl | string | An optional HTTP URL to PUT the call recording after the call ends (and should respond to GET for retrieving the audio data) | [optional] |
| RingSimultaneously | int? | The number of agents to try in parallel when connecting a caller | [optional] |
| Strategy | string | The queue strategy for connecting agents to callers | [optional] [default to StrategyEnum.Roundrobin] |