- Go to your Plain workspace
- Open Settings ➡️ Machine users
- Create a new Machine user, you can name it anything you like (e.g. "Slack Support")
- Create a new API key for the Machine user with the following permissions:
customer:create
customer:edit
customer:read
timeline:create
timeline:edit
timeline:read
user:read
workspace:read
- Copy the API key and save it for the next step
In your Slack workspace type the following command:
/plain configure <api key you just created>
🎉 That's it! You can now start using Plain from Slack. 🎉