diff --git a/Consumer Complaints.ipynb b/Consumer Complaints.ipynb
new file mode 100644
index 0000000..48a60d2
--- /dev/null
+++ b/Consumer Complaints.ipynb	
@@ -0,0 +1,1304 @@
+{
+ "cells": [
+  {
+   "cell_type": "code",
+   "execution_count": 1,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [],
+   "source": [
+    "import pandas as pd\n",
+    "import matplotlib.pyplot as plt\n",
+    "import numpy as np\n",
+    "import seaborn as sb"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 2,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [],
+   "source": [
+    "%matplotlib inline"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 3,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div style=\"max-height:1000px;max-width:1500px;overflow:auto;\">\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>Complaint ID</th>\n",
+       "      <th>Product</th>\n",
+       "      <th>Sub-product</th>\n",
+       "      <th>Issue</th>\n",
+       "      <th>Sub-issue</th>\n",
+       "      <th>State</th>\n",
+       "      <th>ZIP code</th>\n",
+       "      <th>Submitted via</th>\n",
+       "      <th>Date received</th>\n",
+       "      <th>Date sent to company</th>\n",
+       "      <th>Company</th>\n",
+       "      <th>Company response</th>\n",
+       "      <th>Timely response?</th>\n",
+       "      <th>Consumer disputed?</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td> 1177167</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>  Ad Astra Recovery Services Inc</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td> 1177166</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td> Unique Management Services, Inc</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td> 1177165</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>                CL Holdings, LLC</td>\n",
+       "      <td>     Closed with monetary relief</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td> 1177164</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>  Enhanced Recovery Company, LLC</td>\n",
+       "      <td> Closed with non-monetary relief</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td> 1177163</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>      Enhanced Acquisitions, LLC</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "   Complaint ID          Product Sub-product  \\\n",
+       "0       1177167  Debt collection         NaN   \n",
+       "1       1177166  Debt collection         NaN   \n",
+       "2       1177165  Debt collection         NaN   \n",
+       "3       1177164  Debt collection         NaN   \n",
+       "4       1177163  Debt collection         NaN   \n",
+       "\n",
+       "                                   Issue         Sub-issue State  ZIP code  \\\n",
+       "0  Cont'd attempts collect debt not owed  Debt is not mine    TX     77068   \n",
+       "1  Cont'd attempts collect debt not owed  Debt is not mine    TX     77068   \n",
+       "2  Cont'd attempts collect debt not owed  Debt is not mine    TX     77068   \n",
+       "3  Cont'd attempts collect debt not owed  Debt is not mine    TX     77068   \n",
+       "4  Cont'd attempts collect debt not owed  Debt is not mine    TX     77068   \n",
+       "\n",
+       "  Submitted via Date received Date sent to company  \\\n",
+       "0           Web    12/31/2014           12/31/2014   \n",
+       "1           Web    12/31/2014           12/31/2014   \n",
+       "2           Web    12/31/2014           12/31/2014   \n",
+       "3           Web    12/31/2014           12/31/2014   \n",
+       "4           Web    12/31/2014           12/31/2014   \n",
+       "\n",
+       "                           Company                 Company response  \\\n",
+       "0   Ad Astra Recovery Services Inc          Closed with explanation   \n",
+       "1  Unique Management Services, Inc          Closed with explanation   \n",
+       "2                 CL Holdings, LLC      Closed with monetary relief   \n",
+       "3   Enhanced Recovery Company, LLC  Closed with non-monetary relief   \n",
+       "4       Enhanced Acquisitions, LLC          Closed with explanation   \n",
+       "\n",
+       "  Timely response? Consumer disputed?  \n",
+       "0              Yes                NaN  \n",
+       "1              Yes                NaN  \n",
+       "2              Yes                NaN  \n",
+       "3              Yes                NaN  \n",
+       "4              Yes                NaN  "
+      ]
+     },
+     "execution_count": 3,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "con_com = pd.read_csv(\"complaints_dec_2014.csv\")\n",
+    "con_com.head()"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 4,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [],
+   "source": [
+    "con_com.index = pd.to_datetime(con_com.pop('Date received'))\n"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 5,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div style=\"max-height:1000px;max-width:1500px;overflow:auto;\">\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>Complaint ID</th>\n",
+       "      <th>Product</th>\n",
+       "      <th>Sub-product</th>\n",
+       "      <th>Issue</th>\n",
+       "      <th>Sub-issue</th>\n",
+       "      <th>State</th>\n",
+       "      <th>ZIP code</th>\n",
+       "      <th>Submitted via</th>\n",
+       "      <th>Date sent to company</th>\n",
+       "      <th>Company</th>\n",
+       "      <th>Company response</th>\n",
+       "      <th>Timely response?</th>\n",
+       "      <th>Consumer disputed?</th>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>Date received</th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177167</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>  Ad Astra Recovery Services Inc</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177166</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td> Unique Management Services, Inc</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177165</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>                CL Holdings, LLC</td>\n",
+       "      <td>     Closed with monetary relief</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177164</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>  Enhanced Recovery Company, LLC</td>\n",
+       "      <td> Closed with non-monetary relief</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177163</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>      Enhanced Acquisitions, LLC</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "               Complaint ID          Product Sub-product  \\\n",
+       "Date received                                              \n",
+       "2014-12-31          1177167  Debt collection         NaN   \n",
+       "2014-12-31          1177166  Debt collection         NaN   \n",
+       "2014-12-31          1177165  Debt collection         NaN   \n",
+       "2014-12-31          1177164  Debt collection         NaN   \n",
+       "2014-12-31          1177163  Debt collection         NaN   \n",
+       "\n",
+       "                                               Issue         Sub-issue State  \\\n",
+       "Date received                                                                  \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "\n",
+       "               ZIP code Submitted via Date sent to company  \\\n",
+       "Date received                                                \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "\n",
+       "                                       Company  \\\n",
+       "Date received                                    \n",
+       "2014-12-31      Ad Astra Recovery Services Inc   \n",
+       "2014-12-31     Unique Management Services, Inc   \n",
+       "2014-12-31                    CL Holdings, LLC   \n",
+       "2014-12-31      Enhanced Recovery Company, LLC   \n",
+       "2014-12-31          Enhanced Acquisitions, LLC   \n",
+       "\n",
+       "                              Company response Timely response?  \\\n",
+       "Date received                                                     \n",
+       "2014-12-31             Closed with explanation              Yes   \n",
+       "2014-12-31             Closed with explanation              Yes   \n",
+       "2014-12-31         Closed with monetary relief              Yes   \n",
+       "2014-12-31     Closed with non-monetary relief              Yes   \n",
+       "2014-12-31             Closed with explanation              Yes   \n",
+       "\n",
+       "              Consumer disputed?  \n",
+       "Date received                     \n",
+       "2014-12-31                   NaN  \n",
+       "2014-12-31                   NaN  \n",
+       "2014-12-31                   NaN  \n",
+       "2014-12-31                   NaN  \n",
+       "2014-12-31                   NaN  "
+      ]
+     },
+     "execution_count": 5,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "con_com.head()"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": null,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [],
+   "source": []
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 6,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "Bank of America        766\n",
+       "Equifax                737\n",
+       "Experian               675\n",
+       "TransUnion             604\n",
+       "Wells Fargo            598\n",
+       "JPMorgan Chase         545\n",
+       "Ocwen                  408\n",
+       "Citibank               403\n",
+       "Nationstar Mortgage    357\n",
+       "Capital One            252\n",
+       "dtype: int64"
+      ]
+     },
+     "execution_count": 6,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "complaints_by_company = con_com[\"Company\"]\n",
+    "bad = complaints_by_company.value_counts()\n",
+    "worst_companies = bad[:10]\n",
+    "worst_companies"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 7,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "<matplotlib.axes._subplots.AxesSubplot at 0x10fa5e080>"
+      ]
+     },
+     "execution_count": 7,
+     "metadata": {},
+     "output_type": "execute_result"
+    },
+    {
+     "data": {
+      "image/png": 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EfElSV0T0S7qKHLviJO1Eulr7h6R3kmpfF3W18h3WzWrpJXU95V2wDVJdm9oY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\nhG5mVhFO6GZmFeGEbmZWEU7oZmYV8f8BH/5i6M+q9UsAAAAASUVORK5CYII=\n",
+      "text/plain": [
+       "<matplotlib.figure.Figure at 0x10fa3a048>"
+      ]
+     },
+     "metadata": {},
+     "output_type": "display_data"
+    }
+   ],
+   "source": [
+    "worst_companies.plot(kind=\"bar\")"
+   ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "Bank of America has the most complaints of all with 766 last year."
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 9,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "Mortgage                   3002\n",
+       "Debt collection            2942\n",
+       "Credit reporting           2113\n",
+       "Bank account or service    1136\n",
+       "Credit card                1100\n",
+       "Consumer loan               578\n",
+       "Student loan                340\n",
+       "Payday loan                 141\n",
+       "Money transfers             107\n",
+       "Prepaid card                 70\n",
+       "Other financial service      14\n",
+       "dtype: int64"
+      ]
+     },
+     "execution_count": 9,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "complaints_by_product = con_com[\"Product\"]\n",
+    "worst_products = complaints_by_product.value_counts()\n",
+    "worst_products"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 10,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "<matplotlib.axes._subplots.AxesSubplot at 0x10fb59cc0>"
+      ]
+     },
+     "execution_count": 10,
+     "metadata": {},
+     "output_type": "execute_result"
+    },
+    {
+     "data": {
+      "image/png": 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FxKFlxKhDkj+ZNDnmblLFwA7S6eZFEfG1EuPuExHbAETEAcXomtKSfJPRkt5C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\nAAAAAElFTkSuQmCC\n",
+      "text/plain": [
+       "<matplotlib.figure.Figure at 0x10fa739b0>"
+      ]
+     },
+     "metadata": {},
+     "output_type": "display_data"
+    }
+   ],
+   "source": [
+    "worst_products.plot(\"bar\")"
+   ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "Mortgages are the most likely to create complaints."
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 11,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "Closed with explanation            8185\n",
+       "Closed with non-monetary relief    1253\n",
+       "In progress                        1056\n",
+       "Closed with monetary relief         643\n",
+       "Closed                              239\n",
+       "Untimely response                   167\n",
+       "dtype: int64"
+      ]
+     },
+     "execution_count": 11,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "complaints_by_response = con_com[\"Company response\"]\n",
+    "common_response = complaints_by_response.value_counts()\n",
+    "common_response"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 12,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "<matplotlib.axes._subplots.AxesSubplot at 0x10fc7eb70>"
+      ]
+     },
+     "execution_count": 12,
+     "metadata": {},
+     "output_type": "execute_result"
+    },
+    {
+     "data": {
+      "image/png": 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C/wZz4/V9wPMj4gzgMWA98BtJ+0TEtcCBwEJS8j9N0njSm8BOpJuyS4BZwI3FtYue/iob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\nAElFTkSuQmCC\n",
+      "text/plain": [
+       "<matplotlib.figure.Figure at 0x10fc54dd8>"
+      ]
+     },
+     "metadata": {},
+     "output_type": "display_data"
+    }
+   ],
+   "source": [
+    "common_response.plot(\"bar\")"
+   ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "You are more likely to get an explanation than not."
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 13,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "CA    1591\n",
+       "TX    1099\n",
+       "FL    1093\n",
+       "NY     733\n",
+       "GA     512\n",
+       "NJ     465\n",
+       "IL     427\n",
+       "PA     418\n",
+       "VA     373\n",
+       "OH     348\n",
+       "dtype: int64"
+      ]
+     },
+     "execution_count": 13,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "complaints_by_state = con_com[\"State\"]\n",
+    "biggest_complainers = complaints_by_state.value_counts()[:10]\n",
+    "biggest_complainers"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 14,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "<matplotlib.axes._subplots.AxesSubplot at 0x10fd49898>"
+      ]
+     },
+     "execution_count": 14,
+     "metadata": {},
+     "output_type": "execute_result"
+    },
+    {
+     "data": {
+      "image/png": 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+      "text/plain": [
+       "<matplotlib.figure.Figure at 0x10fd97ba8>"
+      ]
+     },
+     "metadata": {},
+     "output_type": "display_data"
+    }
+   ],
+   "source": [
+    "biggest_complainers.plot(\"bar\")"
+   ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "California generates the most complaints"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 15,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div style=\"max-height:1000px;max-width:1500px;overflow:auto;\">\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>Complaint ID</th>\n",
+       "      <th>Product</th>\n",
+       "      <th>Sub-product</th>\n",
+       "      <th>Issue</th>\n",
+       "      <th>Sub-issue</th>\n",
+       "      <th>State</th>\n",
+       "      <th>ZIP code</th>\n",
+       "      <th>Submitted via</th>\n",
+       "      <th>Date sent to company</th>\n",
+       "      <th>Company</th>\n",
+       "      <th>Company response</th>\n",
+       "      <th>Timely response?</th>\n",
+       "      <th>Consumer disputed?</th>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>Date received</th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177167</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>  Ad Astra Recovery Services Inc</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177166</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td> Unique Management Services, Inc</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177165</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>                CL Holdings, LLC</td>\n",
+       "      <td>     Closed with monetary relief</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177164</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>  Enhanced Recovery Company, LLC</td>\n",
+       "      <td> Closed with non-monetary relief</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177163</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>      Enhanced Acquisitions, LLC</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "               Complaint ID          Product Sub-product  \\\n",
+       "Date received                                              \n",
+       "2014-12-31          1177167  Debt collection         NaN   \n",
+       "2014-12-31          1177166  Debt collection         NaN   \n",
+       "2014-12-31          1177165  Debt collection         NaN   \n",
+       "2014-12-31          1177164  Debt collection         NaN   \n",
+       "2014-12-31          1177163  Debt collection         NaN   \n",
+       "\n",
+       "                                               Issue         Sub-issue State  \\\n",
+       "Date received                                                                  \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "\n",
+       "               ZIP code Submitted via Date sent to company  \\\n",
+       "Date received                                                \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "\n",
+       "                                       Company  \\\n",
+       "Date received                                    \n",
+       "2014-12-31      Ad Astra Recovery Services Inc   \n",
+       "2014-12-31     Unique Management Services, Inc   \n",
+       "2014-12-31                    CL Holdings, LLC   \n",
+       "2014-12-31      Enhanced Recovery Company, LLC   \n",
+       "2014-12-31          Enhanced Acquisitions, LLC   \n",
+       "\n",
+       "                              Company response Timely response?  \\\n",
+       "Date received                                                     \n",
+       "2014-12-31             Closed with explanation              Yes   \n",
+       "2014-12-31             Closed with explanation              Yes   \n",
+       "2014-12-31         Closed with monetary relief              Yes   \n",
+       "2014-12-31     Closed with non-monetary relief              Yes   \n",
+       "2014-12-31             Closed with explanation              Yes   \n",
+       "\n",
+       "              Consumer disputed?  \n",
+       "Date received                     \n",
+       "2014-12-31                   NaN  \n",
+       "2014-12-31                   NaN  \n",
+       "2014-12-31                   NaN  \n",
+       "2014-12-31                   NaN  \n",
+       "2014-12-31                   NaN  "
+      ]
+     },
+     "execution_count": 15,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "con_com.head()"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 16,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "array([2, 2, 2, ..., 0, 0, 0], dtype=int32)"
+      ]
+     },
+     "execution_count": 16,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# day = [\"Monday\", \"Tuesday\", \"Wednesday\", \"Thursday\", \"Friday\", \"Saturday\", \"Sunday\"]\n",
+    "\n",
+    "con_com.index.weekday"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 17,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div style=\"max-height:1000px;max-width:1500px;overflow:auto;\">\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>Complaint ID</th>\n",
+       "      <th>Product</th>\n",
+       "      <th>Sub-product</th>\n",
+       "      <th>Issue</th>\n",
+       "      <th>Sub-issue</th>\n",
+       "      <th>State</th>\n",
+       "      <th>ZIP code</th>\n",
+       "      <th>Submitted via</th>\n",
+       "      <th>Date sent to company</th>\n",
+       "      <th>Company</th>\n",
+       "      <th>Company response</th>\n",
+       "      <th>Timely response?</th>\n",
+       "      <th>Consumer disputed?</th>\n",
+       "      <th>weekday</th>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>Date received</th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "      <th></th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177167</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>  Ad Astra Recovery Services Inc</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> 2</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177166</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td> Unique Management Services, Inc</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> 2</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177165</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>                CL Holdings, LLC</td>\n",
+       "      <td>     Closed with monetary relief</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> 2</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177164</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>  Enhanced Recovery Company, LLC</td>\n",
+       "      <td> Closed with non-monetary relief</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> 2</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2014-12-31</th>\n",
+       "      <td> 1177163</td>\n",
+       "      <td> Debt collection</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> Cont'd attempts collect debt not owed</td>\n",
+       "      <td> Debt is not mine</td>\n",
+       "      <td> TX</td>\n",
+       "      <td> 77068</td>\n",
+       "      <td> Web</td>\n",
+       "      <td> 12/31/2014</td>\n",
+       "      <td>      Enhanced Acquisitions, LLC</td>\n",
+       "      <td>         Closed with explanation</td>\n",
+       "      <td> Yes</td>\n",
+       "      <td> NaN</td>\n",
+       "      <td> 2</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "               Complaint ID          Product Sub-product  \\\n",
+       "Date received                                              \n",
+       "2014-12-31          1177167  Debt collection         NaN   \n",
+       "2014-12-31          1177166  Debt collection         NaN   \n",
+       "2014-12-31          1177165  Debt collection         NaN   \n",
+       "2014-12-31          1177164  Debt collection         NaN   \n",
+       "2014-12-31          1177163  Debt collection         NaN   \n",
+       "\n",
+       "                                               Issue         Sub-issue State  \\\n",
+       "Date received                                                                  \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "2014-12-31     Cont'd attempts collect debt not owed  Debt is not mine    TX   \n",
+       "\n",
+       "               ZIP code Submitted via Date sent to company  \\\n",
+       "Date received                                                \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "2014-12-31        77068           Web           12/31/2014   \n",
+       "\n",
+       "                                       Company  \\\n",
+       "Date received                                    \n",
+       "2014-12-31      Ad Astra Recovery Services Inc   \n",
+       "2014-12-31     Unique Management Services, Inc   \n",
+       "2014-12-31                    CL Holdings, LLC   \n",
+       "2014-12-31      Enhanced Recovery Company, LLC   \n",
+       "2014-12-31          Enhanced Acquisitions, LLC   \n",
+       "\n",
+       "                              Company response Timely response?  \\\n",
+       "Date received                                                     \n",
+       "2014-12-31             Closed with explanation              Yes   \n",
+       "2014-12-31             Closed with explanation              Yes   \n",
+       "2014-12-31         Closed with monetary relief              Yes   \n",
+       "2014-12-31     Closed with non-monetary relief              Yes   \n",
+       "2014-12-31             Closed with explanation              Yes   \n",
+       "\n",
+       "              Consumer disputed?  weekday  \n",
+       "Date received                              \n",
+       "2014-12-31                   NaN        2  \n",
+       "2014-12-31                   NaN        2  \n",
+       "2014-12-31                   NaN        2  \n",
+       "2014-12-31                   NaN        2  \n",
+       "2014-12-31                   NaN        2  "
+      ]
+     },
+     "execution_count": 17,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "con_com['weekday'] = con_com.index.weekday\n",
+    "con_com.head()"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 20,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "Monday       2544\n",
+       "Tuesday      2580\n",
+       "Wednesday    2289\n",
+       "Thursday     1634\n",
+       "Friday       1446\n",
+       "Saturday      543\n",
+       "Sunday        507\n",
+       "dtype: int64"
+      ]
+     },
+     "execution_count": 20,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "complaints_by_day_of_week = con_com[\"weekday\"].value_counts()\n",
+    "sortedlist = complaints_by_day_of_week.sort_index()\n",
+    "sortedlist.index = ['Monday', 'Tuesday', 'Wednesday', 'Thursday', 'Friday', 'Saturday', 'Sunday']\n",
+    "sortedlist"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 21,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "<matplotlib.axes._subplots.AxesSubplot at 0x10fe59d30>"
+      ]
+     },
+     "execution_count": 21,
+     "metadata": {},
+     "output_type": "execute_result"
+    },
+    {
+     "data": {
+      "image/png": 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RRwDP5q7/47+s21SD2wfKo2z+9sTqCuC+NK+dr2fm87tNNbiIOIpmUrr+1/5Tu001uIjY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\n",
+      "text/plain": [
+       "<matplotlib.figure.Figure at 0x10fdc5128>"
+      ]
+     },
+     "metadata": {},
+     "output_type": "display_data"
+    }
+   ],
+   "source": [
+    "day_means = sortedlist / 52 \n",
+    "day_means.plot(\"bar\")"
+   ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "More complaints are received on Tuesday. Very few come in on the weekends."
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 22,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "Monday       0.220393\n",
+       "Tuesday      0.223512\n",
+       "Wednesday    0.198302\n",
+       "Thursday     0.141558\n",
+       "Friday       0.125271\n",
+       "Saturday     0.047041\n",
+       "Sunday       0.043923\n",
+       "dtype: float64"
+      ]
+     },
+     "execution_count": 22,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "day_percentage = sortedlist / len(con_com)\n",
+    "day_percentage"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 23,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "44.0"
+      ]
+     },
+     "execution_count": 23,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "montuesperc = day_percentage[\"Monday\"] + day_percentage[\"Tuesday\"]\n",
+    "montuesperc = (montuesperc * 100).round()\n",
+    "montuesperc"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 24,
+   "metadata": {
+    "collapsed": false
+   },
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "<matplotlib.axes._subplots.AxesSubplot at 0x10fef05f8>"
+      ]
+     },
+     "execution_count": 24,
+     "metadata": {},
+     "output_type": "execute_result"
+    },
+    {
+     "data": {
+      "image/png": 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+      "text/plain": [
+       "<matplotlib.figure.Figure at 0x10fefd710>"
+      ]
+     },
+     "metadata": {},
+     "output_type": "display_data"
+    }
+   ],
+   "source": [
+    "day_percentage.plot(\"bar\")"
+   ]
+  },
+  {
+   "cell_type": "markdown",
+   "metadata": {},
+   "source": [
+    "44% of complaints come in on Monday and Tuesday."
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": null,
+   "metadata": {
+    "collapsed": true
+   },
+   "outputs": [],
+   "source": []
+  }
+ ],
+ "metadata": {
+  "kernelspec": {
+   "display_name": "Python 3",
+   "language": "python",
+   "name": "python3"
+  },
+  "language_info": {
+   "codemirror_mode": {
+    "name": "ipython",
+    "version": 3
+   },
+   "file_extension": ".py",
+   "mimetype": "text/x-python",
+   "name": "python",
+   "nbconvert_exporter": "python",
+   "pygments_lexer": "ipython3",
+   "version": "3.4.2"
+  }
+ },
+ "nbformat": 4,
+ "nbformat_minor": 0
+}