diff --git a/.gitignore b/.gitignore
index 8b53bba0b..499bd7753 100644
--- a/.gitignore
+++ b/.gitignore
@@ -15,4 +15,5 @@ tmp
 .envrc
 #IDEs folders
 .idea
-.vscode
\ No newline at end of file
+.vscode
+.history
\ No newline at end of file
diff --git a/.travis.yml b/.travis.yml
index 948296a8d..14187b378 100644
--- a/.travis.yml
+++ b/.travis.yml
@@ -24,15 +24,12 @@ services:
 
 before_install:
   - bundle config https://gems.contribsys.com/ $BUNDLE_GEMS__CONTRIBSYS__COM
-  - 'gem install bundler:1.16.2'
+  - 'gem install bundler'
 
 jobs:
   include:
     - stage: "testing time"
       script: bundle exec rspec
-      before_install:
-        - "gem update --system"
-        - "gem install bundler -v 1.16.2"
     - stage: ":ship: it to quay.io"
       dist: bionic
       ruby:
@@ -45,4 +42,4 @@ jobs:
       install: echo "skipping"
       before_sript: skip
       script: make ship
-      if: (branch = master and type = push ) OR commit_message =~ /ship:docker/ OR env(SHIP_DOCKER) = true
\ No newline at end of file
+      if: (branch = master and type = push ) OR commit_message =~ /ship:docker/ OR env(SHIP_DOCKER) = true
diff --git a/Gemfile b/Gemfile
index c51cca394..60ed9117b 100644
--- a/Gemfile
+++ b/Gemfile
@@ -31,7 +31,6 @@ gem 'activerecord'
 gem 'faraday'
 gem 'faraday_middleware'
 
-gem 'gh'
 gem 'keen'
 gem 'sentry-raven'
 gem 'simple_states', git: 'https://github.com/svenfuchs/simple_states'
diff --git a/Gemfile.lock b/Gemfile.lock
index c049a4dd6..4a2eac0d1 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -113,13 +113,6 @@ GEM
       multipart-post (>= 1.2, < 3)
     faraday_middleware (0.12.2)
       faraday (>= 0.7.4, < 1.0)
-    gh (0.15.1)
-      addressable (~> 2.4.0)
-      backports
-      faraday (~> 0.8)
-      multi_json (~> 1.0)
-      net-http-persistent (~> 2.9)
-      net-http-pipeline
     hashdiff (0.3.0)
     hashr (2.0.0)
     hitimes (1.2.6)
@@ -147,8 +140,6 @@ GEM
       metaclass (~> 0.0.1)
     multi_json (1.12.1)
     multipart-post (2.0.0)
-    net-http-persistent (2.9.4)
-    net-http-pipeline (1.0.1)
     nio4r (2.5.2)
     pg (0.19.0)
     pry (0.11.3)
@@ -231,7 +222,6 @@ DEPENDENCIES
   factory_girl
   faraday
   faraday_middleware
-  gh
   jemalloc
   jwt
   keen
diff --git a/lib/travis/addons/handlers.rb b/lib/travis/addons/handlers.rb
index 42642e8aa..f531f58a4 100644
--- a/lib/travis/addons/handlers.rb
+++ b/lib/travis/addons/handlers.rb
@@ -16,4 +16,5 @@
 require 'travis/addons/handlers/slack'
 require 'travis/addons/handlers/pushover'
 require 'travis/addons/handlers/metrics'
+require 'travis/addons/handlers/intercom'
 require 'travis/addons/handlers/billing'
diff --git a/lib/travis/addons/handlers/billing.rb b/lib/travis/addons/handlers/billing.rb
index fff631c3f..5fe440510 100644
--- a/lib/travis/addons/handlers/billing.rb
+++ b/lib/travis/addons/handlers/billing.rb
@@ -1,11 +1,12 @@
 require 'travis/addons/handlers/base'
 require 'travis/addons/config'
+require 'raven'
 
 module Travis
   module Addons
     module Handlers
       class Billing < Base
-        EVENTS = ['job:finished', 'job:canceled'].freeze
+        EVENTS = ['job:started', 'job:finished', 'job:canceled'].freeze
         KEY = :billing
 
         MSGS = {
@@ -37,8 +38,13 @@ def publish
         end
 
         def send_usage(data)
-          response = connection.post('/usage/executions', data)
-          handle_usage_executions_response(response) unless response.success?
+          logger.info "Hub usage #{data}"
+          response = connection.put('/usage/executions', data)
+          logger.info "Hub usage repsonse #{response.success?} => #{response.inspect}"
+          return true if response.success?
+
+          Raven.capture_exception BillingError.new("Data: #{data.inpect} => #{response.inspect}")
+          handle_usage_executions_response(response) if Travis::Hub.context.config.sentry.dsn
         end
 
         def data
@@ -63,7 +69,8 @@ def job_data
             started_at: object.started_at,
             finished_at: object.finished_at,
             virt_type: config['virt'] || config['vm'],
-            queue: object.queue
+            queue: object.queue,
+            finished: finished?
           }
         end
 
@@ -131,6 +138,10 @@ def logger
           Addons.logger
         end
 
+        def finished?
+          event != 'job:started'
+        end
+
         # EventHandler
         class EventHandler < Addons::Instrument
           def notify_completed
@@ -138,6 +149,8 @@ def notify_completed
           end
         end
         EventHandler.attach_to(self)
+
+        class BillingError < StandardError; end
       end
     end
   end
diff --git a/lib/travis/addons/handlers/intercom.rb b/lib/travis/addons/handlers/intercom.rb
new file mode 100644
index 000000000..444361f78
--- /dev/null
+++ b/lib/travis/addons/handlers/intercom.rb
@@ -0,0 +1,53 @@
+require 'travis/addons/handlers/base'
+require 'travis/addons/handlers/task'
+
+module Travis
+  module Addons
+    module Handlers
+      class Intercom < Base
+        include Handlers::Task
+
+        EVENTS = /(build):(created|started|restarted)/
+
+        def handle?
+          owner_type.downcase == 'user'
+        end
+
+        def handle
+          params = {
+            event: :report_build,
+            owner_id: owner_id,
+            last_build_at: last_build_at
+          }
+          run_task(:intercom, {}, params)
+        end
+
+        class Instrument < Addons::Instrument
+          def notify_completed
+            publish
+          end
+        end
+        Instrument.attach_to(self)
+
+        private
+
+        def last_build_at
+          DateTime.now
+        end
+
+        def owner
+          object.owner || nil
+        end
+
+        def owner_id
+          owner.id.to_s if owner
+        end
+
+        def owner_type
+          owner ? owner.class.name : ''
+        end
+
+      end
+    end
+  end
+end
diff --git a/lib/travis/addons/serializer/tasks/build.rb b/lib/travis/addons/serializer/tasks/build.rb
index 042e542ee..0e4ab9285 100644
--- a/lib/travis/addons/serializer/tasks/build.rb
+++ b/lib/travis/addons/serializer/tasks/build.rb
@@ -64,7 +64,7 @@ def owner_data
             def repository_data
               {
                 id: repository.id,
-                github_id: repository.github_id,
+                github_id: repository.vcs_id.to_i,
                 vcs_id: repository.vcs_id,
                 vcs_type: repository.vcs_type,
                 key: repository.key.try(:public_key),
diff --git a/lib/travis/hub/service/notify_workers.rb b/lib/travis/hub/service/notify_workers.rb
index 7f53bb626..a8dc5057e 100644
--- a/lib/travis/hub/service/notify_workers.rb
+++ b/lib/travis/hub/service/notify_workers.rb
@@ -11,9 +11,9 @@ class NotifyWorkers < Struct.new(:context)
           job_board_cancel: 'Canceling via Job Board delete for <Job id=%s state=%s>'
         }
 
-        def cancel(job)
+        def cancel(job, reason = '')
           cancel_via_job_board(job)
-          cancel_via_amqp(job)
+          cancel_via_amqp(job, reason)
         end
 
         private
@@ -25,11 +25,15 @@ def cancel_via_job_board(job)
             job_board.cancel(job.id)
           end
 
-          def cancel_via_amqp(job)
+          def cancel_via_amqp(job, reason)
             info :amqp_cancel, job.id, job.state
+
             context.amqp.fanout(
               'worker.commands',
-              type: 'cancel_job', job_id: job.id, source: 'hub'
+              type: 'cancel_job',
+              job_id: job.id,
+              source: 'hub',
+              reason: reason
             )
           end
 
diff --git a/lib/travis/hub/service/update_job.rb b/lib/travis/hub/service/update_job.rb
index 41157f142..7d8eead69 100644
--- a/lib/travis/hub/service/update_job.rb
+++ b/lib/travis/hub/service/update_job.rb
@@ -109,7 +109,7 @@ def error_job
           end
 
           def notify
-            NotifyWorkers.new(context).cancel(job) if job.reload.state == :canceled
+            NotifyWorkers.new(context).cancel(job, data[:reason]) if job.reload.state == :canceled
             NotifyTraceProcessor.new(context).notify(job, data) if event == :finish
           end
 
diff --git a/spec/travis/addons/handlers/billing_spec.rb b/spec/travis/addons/handlers/billing_spec.rb
index d430a5d1e..4639d482e 100644
--- a/spec/travis/addons/handlers/billing_spec.rb
+++ b/spec/travis/addons/handlers/billing_spec.rb
@@ -3,17 +3,39 @@
   let(:job_config)   { FactoryGirl.create(:job_config, repository_id: build.repository_id) }
   let(:job)          { FactoryGirl.create(:job, owner: owner, config_id: job_config.id) }
   let(:owner)        { FactoryGirl.create(:user) }
-
-  before do
-    stub_request(:post, 'http://localhost:9292/usage/executions')
+  let!(:request) do
+    stub_request(:put, 'http://localhost:9292/usage/executions')
       .to_return(status: 200, body: '', headers: {})
   end
 
   describe 'handle' do
-    let(:handler) { described_class.new('job:finished', id: job.id) }
+    let(:handler) { described_class.new(event_name, id: job.id) }
+
+    context 'job:finished' do
+      let(:event_name) { 'job:finished' }
+
+      it 'publishes event to billing' do
+        handler.handle
+        expect(request).to have_been_made
+      end
+    end
+
+    context 'job:canceled' do
+      let(:event_name) { 'job:canceled' }
+
+      it 'publishes event to billing' do
+        handler.handle
+        expect(request).to have_been_made
+      end
+    end
+
+    context 'job:started' do
+      let(:event_name) { 'job:started' }
 
-    it 'publishes to billing' do
-      handler.handle
+      it 'publishes event to billing' do
+        handler.handle
+        expect(request).to have_been_made
+      end
     end
   end
 end
diff --git a/spec/travis/addons/serializer/generic/build_spec.rb b/spec/travis/addons/serializer/generic/build_spec.rb
index 774f992ce..1b154a780 100644
--- a/spec/travis/addons/serializer/generic/build_spec.rb
+++ b/spec/travis/addons/serializer/generic/build_spec.rb
@@ -1,6 +1,6 @@
 describe Travis::Addons::Serializer::Tasks::Build do
   let(:owner)  { FactoryGirl.create(:user, login: 'login') }
-  let(:repo)   { FactoryGirl.create(:repository, github_id: 12345, vcs_id: '12345', vcs_type: 'GithubRepository') }
+  let(:repo)   { FactoryGirl.create(:repository, vcs_id: '12345', vcs_type: 'GithubRepository') }
   let(:build)  { FactoryGirl.create(:build, owner: owner, repository: repo, pull_request: pull, tag: tag, jobs: [job]) }
   let(:stage)  { FactoryGirl.create(:stage, number: 1, name: 'example') }
   let(:job)    { FactoryGirl.create(:job, repository: repo, stage: stage) }
@@ -39,7 +39,7 @@
   it 'repository data' do
     expect(data[:repository]).to eql(
       id: repo.id,
-      github_id: 12345,
+      github_id: repo.vcs_id.to_i,
       vcs_id: '12345',
       vcs_type: 'GithubRepository',
       key: nil,
diff --git a/spec/travis/hub/service/update_build_spec.rb b/spec/travis/hub/service/update_build_spec.rb
index 87a5f904b..0206346b2 100644
--- a/spec/travis/hub/service/update_build_spec.rb
+++ b/spec/travis/hub/service/update_build_spec.rb
@@ -135,7 +135,7 @@
     end
 
     it 'notifies workers' do
-      amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub')
+      amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub', reason: '')
       subject.run
     end
 
@@ -168,7 +168,7 @@
     end
 
     it 'notifies workers' do
-      amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub')
+      amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub', reason: '')
       subject.run
     end
 
diff --git a/spec/travis/hub/service/update_job_spec.rb b/spec/travis/hub/service/update_job_spec.rb
index 59a53994b..8219b5924 100644
--- a/spec/travis/hub/service/update_job_spec.rb
+++ b/spec/travis/hub/service/update_job_spec.rb
@@ -47,7 +47,7 @@
       end
 
       it 'broadcasts a cancel message' do
-        amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub')
+        amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub', reason: '')
         subject.run
       end
     end
@@ -77,7 +77,7 @@
       end
 
       it 'broadcasts a cancel message' do
-        amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub')
+        amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub', reason: '')
         subject.run
       end
     end
@@ -102,7 +102,7 @@
   describe 'cancel event' do
     let(:state) { :created }
     let(:event) { :cancel }
-    let(:data)  { { id: job.id } }
+    let(:data)  { { id: job.id, reason: 'Insufficient funds' } }
     let(:now) { Time.now }
 
     it 'updates the job' do
@@ -112,7 +112,7 @@
     end
 
     it 'notifies workers' do
-      amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub')
+      amqp.expects(:fanout).with('worker.commands', type: 'cancel_job', job_id: job.id, source: 'hub', reason: 'Insufficient funds')
       subject.run
     end