No video from Camera Ranger 2 C

[Nicosdem31]

Integration for Imou Ranger 2C is failing and not giving any video livre stream

_LOGGER.warning(msg, stack_info=True)

2024-12-20 14:38:29.911 DEBUG (MainThread) [custom_components.imou_life] [Camera Bureau] Adding Camera (HD)
2024-12-20 14:38:29.911 DEBUG (MainThread) [custom_components.imou_life] [Camera Bureau] Adding Camera (SD)
2024-12-20 14:38:29.911 DEBUG (MainThread) [custom_components.imou_life] [Camera Bureau] requested camera stream url
2024-12-20 14:38:30.051 DEBUG (MainThread) [custom_components.imou_life] Camera Bureau Callback url added to HA
2024-12-20 14:38:30.067 DEBUG (MainThread) [custom_components.imou_life] Camera Bureau Motion Alarm added to HA
2024-12-20 14:38:30.080 ERROR (MainThread) [homeassistant.components.camera] Error adding entity camera.camera_bureau_camera for domain camera with platform imou_life
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 608, in _async_add_entities
await coro
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 927, in _async_add_entity
await entity.add_to_platform_finish()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1382, in add_to_platform_finish
await self.async_internal_added_to_hass()
File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 829, in async_internal_added_to_hass
await self.async_refresh_providers(write_state=False)
File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 847, in async_refresh_providers
new_provider = await self._async_get_supported_webrtc_provider(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
async_get_supported_provider
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 871, in _async_get_supported_webrtc_provider
return await fn(self.hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/camera/webrtc.py", line 373, in async_get_supported_provider
if not providers or not (stream_source := await camera.stream_source()):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/imou_life/camera.py", line 106, in stream_source
return await self.sensor_instance.async_get_stream_url()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/imouapi/device_entity.py", line 690, in async_get_stream_url
raise APIError(f"unable to get live streaming, url not found in {existing_stream}")
imouapi.exceptions.APIError: unable to get live streaming, url not found in {'url': None, 'token': None}
2024-12-20 14:38:30.082 DEBUG (MainThread) [custom_components.imou_life] [Camera Bureau] requested camera stream url
2024-12-20 14:38:30.097 DEBUG (MainThread) [custom_components.imou_life] Camera Bureau Status added to HA
2024-12-20 14:38:30.100 DEBUG (MainThread) [custom_components.imou_life] Camera Bureau Status indicator added to HA
2024-12-20 14:38:30.192 ERROR (MainThread) [homeassistant.components.camera] Error adding entity camera.camera_bureau_camerasd for domain camera with platform imou_life
Traceback (most recent call last):

[letienne]

similar issue with the cell 3c camera:

raise APIError(f"unable to get live streaming, url not found in {existing_stream}")
imouapi.exceptions.APIError: unable to get live streaming, url not found in {'url': None, 'token': None}

[50Drg]

i have the same issue, someone found the issue why it`s not working the stream ?

[cataldie]

Me too, did anyone find a solution?

[fracrm]

Me too, I have the same problem, I have 6 camera of same model: 5 camera have problem (no streaming) and 1 without problem..

[elenaomfg]

Same problem here… does anyone find any solution?

[colibri17]

Same problem here with model Ranger 2C. Any help?