Preliminary Checks
What happened?
Up until the last update, Zen worked perfectly fine, however, with the recent update Zen now always crashes and prompts me to open it in troubleshoot mode.
The problem begins when you select "Open", it opens the browser, but the browser hangs for a long time, forcing you to terminate it using task manager, making the browser unusable.
Now, I think this might be related to my browser profile, because I then went ahead and modified the profiles.ini file, and set StartWithLastProfile to 0. This opened the profile selection menu, and I created a new profile. This allowed Zen to boot and work perfectly fine, so I tried to use my actual profile again. It crashed as usual, but when I selected open in troubleshoot mode, it didn't hang. The profile loaded and I was able to use the browser just fine.
Expected behavior
The browser loads my profile as expected, without having to boot into troubleshoot mode.
Actual behavior
The browser crashes and/or hangs.
Steps to reproduce
Not sure how I can describe reproduction steps, since it was an update that caused this issue. I have re-started my computer many times, but it seemed to not make a difference.
Screenshots and videos
No response
Version
1.21.9b
What platform are you seeing the problem on?
Windows - x64
What component is this issue related to?
Performance
Relevant log output if applicable
Preliminary Checks
What happened?
Up until the last update, Zen worked perfectly fine, however, with the recent update Zen now always crashes and prompts me to open it in troubleshoot mode.
The problem begins when you select "Open", it opens the browser, but the browser hangs for a long time, forcing you to terminate it using task manager, making the browser unusable.
Now, I think this might be related to my browser profile, because I then went ahead and modified the
profiles.inifile, and setStartWithLastProfileto 0. This opened the profile selection menu, and I created a new profile. This allowed Zen to boot and work perfectly fine, so I tried to use my actual profile again. It crashed as usual, but when I selected open in troubleshoot mode, it didn't hang. The profile loaded and I was able to use the browser just fine.Expected behavior
The browser loads my profile as expected, without having to boot into troubleshoot mode.
Actual behavior
The browser crashes and/or hangs.
Steps to reproduce
Not sure how I can describe reproduction steps, since it was an update that caused this issue. I have re-started my computer many times, but it seemed to not make a difference.
Screenshots and videos
No response
Version
1.21.9b
What platform are you seeing the problem on?
Windows - x64
What component is this issue related to?
Performance
Relevant log output if applicable